HP Office Jet 4500 do not print due to error on paper, there is paper in the printer.
I get an error that says I need to add the document to the printer. The printer is full of paper. I deleted the printer and re-installed, I closed the printer down several times, I rebooted several times. I can put a paper on pc and press copy and it will copy in order to not mistake here for an out of paper issue. When I try to print anything I'm getting an error of paper output. Help, please
Hello NColyar,
Welcome to the HP Forums!
I understand that you receive a message indicating "on paper" using the Officejet 4500. I will do my best to help you! Please make sure that the printer is connected to a live wall, not a surge protector. I just want to check if that makes a difference.
Then follow this document HP all-in-one is not get or paper feed. If you still receive the error message, please contact HP technical support for further assistance. Click here to read: worldwide Contact HP.
Good luck.
Tags: HP Printers
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Add or remove a printer
http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printerSolve printer problems (Vista)
http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-Vista&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1Solve printer problems (Vista)
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problemsSolve printer problems (Windows 7)
http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1Open the printer (Windows 7) Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-TroubleshooterFind the manufacturer's Web site
http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-websiteFind and install printer drivers in Windows 7
http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-driversI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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original title * Bubbles44
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Thanks for posting your query on the Microsoft Community.
I would be grateful if you could answer the following questions:
How the computers are connected? If they are connected as a workgroup or domain?
Method 1: Disable the security software and check if the printer works.
Warning: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.
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You can run the utility HP scan Diagnostic & then download & install the software HP Officejet full feature and the driver. Later, check to see if the problem persists. For more information, see this link.
Hope the helps of information. Please post back and we do know.
Concerning
Joel S
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
HP Office Jet 4500 g510a-f: issue of Scanner
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Thank you got the quick answer. How did you install the software and drivers for your JO 4500?
To start, I suggest below:
Hold down the Windows Logo key on the keyboard and the 'R' to open the dialog box run, type % temp %
Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
Uninstall the software again - uninstall the printer software Instructions
Once the uninstall is complete, reboot the computer
Follow these steps to reset the registry settings and options for Windows Installer.
Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run
In the Open box, type
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Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run
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* Note: there is a space between the c and the /.
If you do not at this stage, use this link to perform another way. Restart Windows install
Run the system Accessories\ tool disk cleanup <> How to delete files using disk cleanup
Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayerflashplaye r/downloads.html
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Download file SP40669 according to download - if this download and or install, please proceed to the next step.
Disable real-time scanning and the firewalls; The image below is an example of McAfee, if you have another antivirus program and need help to disable the analysis in real-time and firewall let me know.
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Follow the on-screen instructions. What are the results?
Let me know the results. If this resolves the problem please let others know to mark this message as "accept as Solution". To simply say thank you, click the "Thumbs up" below! If you need more assistance let me know and I will gladly do everything I can to help.
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