HP Officejet 5740: HP Officejet 5740 impression & analysis of the issues

Similar Questions

• A premium of 6700 Officejet do an analysis of the inverted image?

  Hello

  I have a few documents where the background is black and the writing is white.  I want to scan and to reverse the image so that the background is white and the writing is black.  Is this possible with a premium of 6700 Officejet and the accompanying software?  Do I need a scanner dedicated with the best software to do?  Thanks in advance for your help.

  Gary

  Hello garyg45,

  Welcome to the HP Forums!

  I understand that you want to perform a "reverse image analysis" with the Officejet 6700 Premium. I will do my best to help you! What is your operating system on your computer? Windows or Mac?

  How is the printer connected? USB or wireless?

  The HP software does not come with this feature, but there are of the workarounds you can try. If you have a Windows computer, you can use Windows Paint, which has an option to "Invert color" and "invert selection". You can scan a document into paint using the "from camera or Scanner" or you can copy and paste an image. I'll give you a document from HP on this step here. Click on 'How to Scan without HP software. Then follow this document How to invert the colors in painting.

  Please post your results, I'll be looking forward to hear from you.

• HP OfficeJet Pro 8600: Analysis of the function of the computer no longer works. Get the error "User name or password Incorrect"

  It was a sudden break in the analysis of network to the e-mail function.  I have rebooted my router, unplugged my printer, etc, and nothing solves the problem.  I don't know where he wants me to change a password that I often had to change my password on the computer and it has never caused a problem with the scanner before.  I tried all the things on this very topic messages that were a few years ago. The wireless printer works etc all work fine.  It's only the scan to my email is not working.  Help, please.

  Hello. No, it wasn't the problem, but I was able finally someone at HP support who managed to solve it. It's a configuration problem after an automatic update. Thanks for trying to help though!

• HP OfficeJet Pro 576dw: analysis of the ADF

  Hello

  I cannot scan from the charger when using the built in touch screen. When I place a document in the ADF and use the software HP from my computer, the paper feeds through the ADF and scanning correctly. However, when I select 'Scan' of the construction in the touch controls on the printer, it seems to sweep the glass tray rather than pulling the document using the ADF.

  The printer is less than a month and so far have not all printing problems or the copy using the ADF. However, having to go through the printer to place the document in the ADF, and then walk to the computer to start the scan, and then walk to the printer to get the document is rather inconvenient.

  I tried to play with the settings of the printer using the touch controls, but cannot find any options for the selection of the source during analysis.

  I am using 8.1 Windows 64 bit and I am connected to the printer via the wireless network.

  Thank you

  Jake

  Hi @JJarosz

  Scan configuration can be controlled form the HP software to scan.

  Open the printer on your computer software and select scan a Document or Photo.

  Set the source to scan into the automatic document feeder and save the shortcut, and then close the dialog box and try to scan from the printer by using this shortcut.

  Please let me know the results,

  Shlomi

• analysis of the issues of b210a

  I recently bought a new laptop Dell with Windows 8.je have and have had several years in a HP Photosmart Plus B210a.  My laptop "found" my printer because I never installed; However it does not apparently include the scan.  "I can't locate the scan on the laptop and whenon theprinter, I scan the computer, I get message that needs to enable users of window ' scan tocomputer.  What should I do?

  Hi retiredNana,

  Welcome to the Forums of HP's Support.  I understand that since the upgrade of your laptop that you are unable to scan using your Photosmart Plus B210a printer.

  To use the scan software, you need to install the full software features and drivers for the printer.  When your computer 'found' the printer because Windows comes with a large number of base for different printers drivers.   I would recommend that you follow the steps of the How to find the best Windows 7 or Windows 8 Driver for my printer? document.  It will guide you in the Install Wizard of HP printer download that will help you find the right driver for your printer.

  After the installation of the printer, please use the document a 'connection error' or "Computer no. detected" Error Message appears when trying to scan from the printer control panel .  Please follow the steps in the fourth Solution, found in the Windows 8 section and subsection of the network.

  If you are having problems with the above, please let me know at what stage things were going wrong and how the printer is currently connected.  Please also let me know if you want to change the method of connection.

• Analysis of the issues/loss of connection

  I use Windows Fax & Scan to scan our medical records in a folder marked.  I have a HP LaserJet Pro 400 MFP.  I had no problems until a couple of days, the connection has been lost.  I get a box that says: "a problem prevented this document be scannned."  I don't know how to solve this problem.  Any suggestions?

  Hi Thurman,

  You did changes to the computer before the show?

  Enable or disable the Windows Fax Scan & and check the issue.
   
  Turn on or off windows:

  http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-features-on-or-off

   
  The problems of scanning:
  http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?lang=en&cc=us&TaskID=110&prodSeriesId=1140784&prodTypeId=18972&prodSeriesId=1140784&ObjectID=c03056304
   
  For more information:
   

  Printer in Windows problems
  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  If the problem persists, or if you have any other concerns, post your reply with the result. We are happy to help you!

• OfficeJet 5740: Cannot fax from the computer

  My new Officejet 5740, purchased on 11/15/14, worked fine until February 2015 - no problem with any of its functions, including faxes.

  That was all the time I went from a wireless connection to a USB connection and since then out of faxes cannot be sent from the computer, even if they can be sent from the printer by using the LED screen. There is no problem with the incoming faxes.

  Sending the printer with the LED screen is a nuisance of errors compared to the convenience of use of the computer. Lengthy discussions with HP Technical Support have been of any help. The technicians seem to think I should just give up and use the LED screen on the printer.

  After trying in vain to send an outgoing fax using the computer, the Fax status window appears saying "queue... "as the status of the fax, and it never goes one further.

  Is it possible that my passage in wireless USB connection type caused the problem? Maybe I need a different driver? If Yes, where can I download one, and what should I go for? Thank you.

  Hello @Harry46,

  Welcome to the Forums of HP Support! I see that you are not able to send a fax from your HP Officejet 5740 computer, you can send a fax from the front panel.

  I think you just need to update the drivers and software, please proceed with the following steps:

  1. disconnect the USB key if you use a direct connection.

  2. remove the HP software JO 5740 uninstall from the control panel of your computers an option of the program.

  3. restart the computer.

  4. make sure that all them that software JO 5740 has disappeared from the list of programs, but also your HP folder listed under all programs in your Start Menu.

  5. now, go ahead and download the software and drivers for your JO 5740 (DO NOT connect USB until the software prompts you to):

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-134701-2&cc=us&DLC=en&LC=en&OS=4063&productOid=6617254&sw_lang=&product=6617256

  6. go ahead and print a test page.

  7. If you are unable to print a test page, please run the HP Print and Scan Doctor- designed by HP to provide users with troubleshooting and problem-solving features needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  Please let me know if this succeeds, can now send you a fax from the computer? I'll watch for your reply.

  Thank you

• Analysis of the problems with the new HP OfficeJet 8500 all-in-one

  I recently purchased HP OfficeJet Pro 8500 A and the scanner does not work properly. After 8 hours (really) on 'chat' with HP I was told that I have to upgrade Windows XP to Windows 7. I also have some old Acrobat 6 on my laptop. Two questions: will be updated to Windows 7 remedy problems scanning or do I also have to upgrade to Acrobat? Thank you.

  Hello

  I don't know why HP would recommend the upgrade to Windows 7 when there is XP drivers available for the printer, if it's the right model:
  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?LC=en&DLC=en&cc=us&product=3752459&

  Install all the drivers/software listed for their printer, and then try again.

  Check the troubleshooting steps provided in the article below.
  Slow / no response from the scanner
  http://h10025.www1.HP.com/ewfrf/wc/documentSubCategory?tmp_rule=53195&tmp_task=solveCategory&LC=en&DLC=en&cc=us&site=null&product=3752459&key=null

  Also, here is the link for Windows 7 as for Acrobat 6 compatibility:
  http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/details.aspx?type=software&p=Adobe%20Acrobat&v=Adobe&UID=6&l=en&pf=0&PI=0&s=Acrobat%206&OS=64-bit

  Refer the article to upgrade to windows 7.
  Upgrading to Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/products/upgrade

• OfficeJet 3830: dialog box for the scanner

  Just replaced an Officejet 6500 with an Officejet 3830.  The 6500 had a dialog box analysis from the top of the office, which showed levels of ink and scanner options.  The new 3830 seems not to have this.  Is there a way to get this dialog box for the the 3830?

  Hello

  Please install the software and driver from the CD that came with your printer to your computer.

  Kind regards.

• OfficeJet 8620: How to reset the touchscreen scanning identification number

  Each email address on the option of scanning to e-mail has a security of the PIN number.  At least one of the users has entered his PIN code incorrectly and that you don't remember.  How to reset the PIN code or remove the users e-mail address?

  Hello @Harbourne,

  Welcome to the HP support forums.

  I understand that you want to reset a pin code or delete an e-mail address of the analysis to the function of e-mail on your Officejet 8620.  I would like to help.

  There are two different versions of scanning to e-mail.

  The first is a related software. You want to reach scan then scanning to email to access this version.

  You need to reset this version from a connected computer that the software is installed or printers EWS (embedded Web server).

  The other version is accessible by the touching Apps can Scan to e-mail.

  This version may be invited for a reset of the front PIN.

  This version will allow no allows you to delete emails on both.

  It's all or nothing.

• OfficeJet 4630: Can not find the Option of Scan OCR

  Installed software for a Windows laptop and if I open the program "HP OfficeJet 4630 Series" / icon on the desktop I can choose the option of OCR of the category of analysis. With the Macbook Pro, I'm on now, I don't see anything like that. There are several programs of HP in a HP folder in the "Applications" folder but none resembles the Windows prorgram and none allow me to scan with OCR option. Where this option on a Mac

  Thank you

  VFN

  I talked to a technician and solve the problem.  For some reason any scanning HP app was not showing in the Mac Applications folder, which it is now. What I don't understand is what OCR really means because I just saved a scanned in the rich TEXT format document and it is editable. It wasn't always the case I think that scanning an image required OCR technology so that it can be modified according to me. So what is the point of the OCR now if it appears as saving an image as a RTF (or other format that I suspect) allows for editing?

  Thank you.

  Sorry for the double post and I check this thread as resolved, although I'd love to hear my understanding of confusion OCR addressed.

• OfficeJet J4550: Could not load the driver for the WIN10 - installation hangs

  Updated my Dell XPS to WIN10. I tried to upgrade the driver for my J4550 but installation hangs at the beginning of the installation process, "control systems".  When I tried the download, the old files from HP devices detected HP program and deleted. Now my computer does not even recognize the OfficeJet when you plug into the USB port.

  Need help why computer does not recognize the printer no matter what I do and how to get the computer to download the driver.

  Hello
  Follow the steps below and check if it solves the problem:

  1 open the Mcafee Virus and Spyware Protection software you are interested in, click on calendar and perform analyses. Click analysis in real time, and then click stop. Select until I restart the PC and confirm by clicking the button turn off.

  Now, try to reinstall the HP software and check if the installation goes as planned.

  If the problem persists, run the following tool:
  FTP://ftp.HP.com/pub/Printers/datfileremover/installdatfileclean.exe
  Then, run the Setup file and check all difference

  Kind regards
  Shlomi

• OfficeJet 4650: Biased Image of the scanned document

  During the analysis of the image produced by the scan my documents is biased on the new page... a little as the document I wanted to analyze somehow go slightly twisted during the scanning process.   Y at - it a setting or fix I can do to help my scanned images is more aligned on the page?

  Hi @TalusHiker,

  Welcome to the HP Support forum.

  I understand that you use a printer all-in-one HP OfficeJet 4650 with a Windows Vista computer and analysis the scanned document is slightly asymmetrical. I would like to help with that.

  In order for me to propose a proper resolution, it can help to collect a little more information from you.

  You scan the automatic feeder (ADF) of Document, or the glass dish?

  The scan seem asymmetrical when you look at it on your computer, or when it is printed?

  Is the pages in a separate document or part of a book?

  I'll watch for your reply, so I can go into it for you. Just reply to your convenience.

  Thank you.

• OfficeJet 8600 installation fails with the error 25024

  Had to replace a 8600 printer. Added the new device, but analysis wouldn't work on the second computer, nor the HP application would launch. Tried to reinstall the driver but it fails stating that he cannot remove the old device. In the case of the Viewer, it displays an error 25024. I tried to install from the CD & download. He has worked on the other computer, but this one may not remove or install correctly. I tried to run the scrubber v14 but who does not find a device and said has some files to remove, restart, attempt to install and always fails. The scrubber removes all entries in reg etc. and which is the right to use one?

  Win7 64 bit

  OfficeJet Pro 8600 - attached to the network (wired).

  To start sounds like it is a driver problem. I want to start to be sure that deleting the software and relocation happened in the best way possible. I want you to follow my steps, I can be sure that we start both on the same page.

  First of all, if you use a USB cable, be sure to remove it (it's important). Do not plug it in again until the software instructs you. Through devices and printers, programs and features and issues Device Manager and make sure that all copies, files, and programs related to the printer are removed. As indicated, and then restart the computer.

  In the menu START menu type "%temp%" and press ENTER. Here, I want you to press Ctrl + A, and press DELETE. Some files you cannot delete them, ignore these files and delete the majority that allows it to.

  find and install SOFTWARE to FEATURE FULL if it is available:

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=4323659

  Install and let me know the result!

  Have a great day!

  -Spencer

• A HP Officejet H470wl will work with the MacBook Air

  A HP Officejet H470wl will work with the MacBook Air? The driver is still supported? I'll buy an Air.

  Hello..

  New Mac come with v10.11.x El Capitan pre installed.

  I checked for compatible drivers (software) for pinter them HP > http://support.hp.com/us-en/product/HP-Officejet-H470-Mobile-Printer-series/3434 453/model/3434454/document/c04510394 /

  Fact on the Mac, you would use Software Update to install the drivers according to the HP website.

  Printer and scanner software available for download for your Mac