HP Officejet 6500 E709n Wireless printer is not printing yellow exclamation cannot use Setup

Don't know what the problem with my printer when commissioning wireless light comes on even if not connected... Amber Exclamation mark still on... cannot print have tried factory reset... and other resets... nothing seems to work... I don't know where to go from here...

Hi @Switz27 and Happy Halloween!

I know not what you reset performed, but there may be one left for you to try.

I'll send you a PM (private Message), but before I do, please see the HP Privacy Statement.

This privacy statement informs you of our privacy practices and the choices you can make about the way information about you and your online activity is collected and how that information is used. This statement is available on our homepage at the bottom of each web page of HP and HP.com.

There are a growing number of messages in this forum and elsewhere in the internet with the steps to do a reset on different printers.  Reset to will sometimes fix problems, so resetting is not the issue.

A few resets require you to enter key combinations to open special menus on your printer that you were supposed to never access.  These special menus are used by developers and staff support for debugging of problems, but they are not intended for inexperienced users and can have unexpected results.  A wrong button push and you might no longer have a printer, but rather an expensive paper weight.  On top of that, if you happen to the 'brick' the printer in this way, it is considered as customer induced damage and voids the warranty automatically. These resets are only intended to be distributed and used as a last resort and under the direct instruction of a representative of the HP technical support. They should not be made lightly!

Reset the printer: what you need to know

Tags: HP Printers

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