HP Officejet 6500 E709n wireless. Will not print Word documents or text edit.

I'm connected wireless with an iMac Snow Leopard and MacAir 10.8.2, Mountain Lion 10.6.8.  I have used this system for a year, had no problems printing to date.  I am able to print a .jpg attachment but nothing else, we try to print (from computers) is printed.  I tried to print a Word document as well from a text edit page with no luck.  Two days ago, I was able to print from a Word document - nothing has been changed on the computer or the printer.  I am naïve.

How is the printer connected?  Would it be a network, what router?  You've restarted the router by pulling its plug momentarily?  You've restarted the printer?

Tags: HP Printers

Similar Questions

  • My Officejet 6500 E709n Wireless does not print "Black".

    I replaced the cartridges, run the printhead cleaner, run the alignment, still will not print black.

    HI - have a look at this post.  Instructions solved the problem at least one other customer having a similar problem.

    Hope that helps.

  • Laptop will not print WORD document but print Excel and e-mail.

    Related topics did NOT address my problem.  My wireless laptop has been networked with my office and my printer and worked fine until about a month.  I suddenly couldn't print anything from my laptop.  My daughter downloaded the drivers updated for me and now I can print emails and spreadsheets Excel very well.  However, my laptop to the printer IS STILL NOT print WORD documents.  Can you help me?

    Hi Linda Faye,

    Thank you for visiting the website of Microsoft Windows Vista Community. The question you have posted is related to Microsoft Office, and would be better suited to the office community. Please visit the link below to find a community that will provide the support you want.

    http://www.Microsoft.com/Office/Community/en-us/FlyoutOverview.mspx

    Hope the above information helps.

    Kind regards.
    Nicolas Mathieu
    Visit ourhttp://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads/ Microsoft answers feedback Forum and let us know what you think.

  • OfficeJet 6500 has more will not print black - Solution

    My 6500 has more do not print black even with new cartridges.  There is instruction to Reset to solve this problem for the 6500, but reset instructions do not work on the 6500 has more.

    How to reset the 6500 has more

    Thank you

    I paid $20 to HP for this information.   They said that the secret to getting the Menu support isn't on the web for the 6500 has more printer.

    My printer has stopped printing black, even with a new black ink cartridge.  I've had the printer for the last 4 days guaranteed when this happened.  Was on my second or 3rd Xlarge black cartridge.

    Steps to fix it.

    1. remove the cartridges

    2. remove the cartridge door / carrier, lift the big lever to release him.

    3. clean the contacts of the cartridge with water and cloth.

    4. clean the contacts and all other surfaces on the Cartrdge support with water. mine has all backen up with ink - it filled the sink with black water.

    5 clean the contacts copper this interface for the cartridge door of the printer. . These were covered with of ink too.

    We then conducted cartridge alignment and it 'Fail' printer still does not work.

  • HP Officejet J4680 series: all-in-one HP Officejet J4680 series will not print Word documents

    My HP Officejet J4680 all-in-one ink jet printer will not print in Word 2010 documents. It will print .pdf and Excel 2010 documents. I ran printing HP and doctor Scan and check it and put to date and said all is fine. Just around checking on my computer it said in the devices that the printer is ok. I printed the test from the doctor of Hp Plug and it came out ok. Seems so that Word documents are the only problem. I installed Windows 10 earlier so not totally sure that's the problem I don't remember if I used the word since installation up to now.

    I bought this printer in 2010 and have had no problems with it and I can tell you that I have printed a large NUMBER of pages.

    Any ideas how to get this printer working?

    Thank you!

    Hey @Ric88xx, welcome to the Forums of HP!

    I'd love to help you with your JO J4680. I understand that you are unable to print from Word, but you can print the PDF and Excel. Please use the following article from Microsoft to solve the problem and I would like to know the results of your efforts: How to troubleshoot printing in Word failures.

    If this resolves the issue, please click Accept as Solution button below. If the problem persists, let me know and I will do everything I can to help. Thank you.

  • Update of firmware for Officejet 6500 E709n Wireless does not work

    My OS is Win XP.  My printer keeps locking up.  I found a forum that says to use #6 when starting.  It works for a few hours, but it ends by crashes again once it goes into mode 'sleep'.  I found another blog that said to install the latest firmware.  I discover that I have firmware version 907AR, and HP web site has 935AR.  I downloaded the update and tried to install it.  He gets where extract the files, and then it throws the following error:

    Firmware download utility has encountered a problem and needs to close. We are sorry for the inconvenience.

    Has anyone else had the same problem?  I disabled the wireless printer and connected to my PC via USB to perform the installation.  I tried to save the firmware utility and running it from my hard drive and it works on the HP website with the same result.

    Never mind.  I followed the instructions by NOT using my wireless connection.  The printer connected to the USB port caused the installation fails.  When I ran the update, while the printer is connected wireless, the installation worked.  I just did the update, so I'll have to wait and see if it solves the problem with the gel printer.

  • My officejet 6500 710 a will not be printed "printer e-mail address." Still stuck in the phase of 'connection '.

    My officejet 6500 710 a will not be printed "printer e-mail address." Still stuck in the phase of 'connection '.

    HP Pavilion D7, Windows 7, all parameters are good, network connected, all permit

    Hi ashkin1975,

    Please disconnect the power from the back of the printer for 30 seconds.  Plug in and turn on.

    From the front of the printer: configuration > network > network by default.  Now, in the same network menu, run the Wireless Setup Wizard.

  • HP 8600; Printer says it is ready for wireless printing, but will not print my documents. It prints all the pages of the test very well. What I am doing wrong?

    Printer says it is ready for wireless printing, but will not print my documents. It prints all the pages of the test very well. What I am doing wrong?

    Contact HP support.
    http://h10025.www1.HP.com/ewfrf/wc/pfinder?cc=us&DLC=en&LC=en&tool=&query=8600#n251

  • my HP printer does not print word documents and it will print all if not very well but not documents

    I reinstalled my printer drivers and software, but it will not print office documents but it will display the test page, photo, anything on the internet or facebook very well.  I am really confused and don't know what else to try?

    As it is a problem that is with printing from Word:

    For questions of Word:

    http://answers.Microsoft.com/en-us/Office/default.aspx

    Office at the above link forums

    http://answers.Microsoft.com/en-AU/Office/default.aspx?tab=2#tab=2

    Word Help Forums at the link above.

    They will help you with your question Word when repost you in the Office Forums above.

    See you soon.

    Mick Murphy - Microsoft partner

  • HP Deskjet F2210 printer will not print my documents with the exception of my e-mail highlighted

    HP Deskjet F2210 printer will not print my documents with the exception of my e-mail address highlighted who is on the document, it is not cartrages, as it will print one page black and multicolor of the internet. Help, please.

    If you found problems with print quality with the only printer without printing from the computer, then it is a hardware problem.

    You may need to contact HP (1800-474-6836) support. Looks like a print head may be bad or needs to be cleaned manually. I don't think that this printer has a detachable printhead to clean manually.

  • OfficeJet 6500 Wireless will not print black ink. Replaced by the new basket.

    Wagon seems a little different from my previous. I have windows 7 64 bit operating system.

    When you have changed the cartridge, the printer tried to automatic alignment?  How it went? (Success or failure)

    So, you did a printhead cleaning (3 levels is preferable in this case)?

    * Press the key on the front panel of the printer

    * Press the arrow on the right for tools, then press Ok

    * Press the arrow on the right for the clean Printhead and press Ok

    I also remove the black cartridge in the printer and try to clean the electric contacts with a clean, lint cloth and water.  Also wipe the contacts in the printer (make sure it is turned off during this operation).

    There is also a document with the steps to solve a problem of printing such as this one.  The document can be accessed here.

    If you get to step on replacing the printhead, then you have two options.  This being a wireless Officejet 6500 (E709n) it is probably out of warranty.

    (1) we can try the workaround provided by Bob_Headrick in the thread found here.

    (2) you can buy the print head since with CN643a part number HP parts store.  The print head sells currently for about US $70.

    (3) you can buy a new printer because it would be not much more than the printhead and would come with a full factory warranty.

    I hope this helps.

  • Status.msi error with installation of the hp officejet 6500 E709n wireless

    It's frustrating.

    "I tried to install a full print driver software for my portable printer wireless hp officejet 6500 E709n and even if I can complete the process, I get this error message: the component you are trying to use is on a network unavailable resource.

    When I click 'OK', I get a "status: the path..." OK6500vE709_Full_14\setup\status\status.msi could not be found. »

    I then get a third message that appears each time you start to the top of my computer hp laptop dv6871us: "Please wait while Windows configures the status.  And... It's constantly repeated ad nauseam.

    How can I find the status.msi file and stop this endless loop of error messages?

    TX

    Yes, it's very good information.  Thank you to be thorough to me.  I actually had this happen to me personally on my Windows XP and printer Photosmart older (different error message but even constant pop up).  I could easily (but a lot of time, I might add) fix my problem of:

    1. uninstall the printer from Add/Remove programs.

    2. run cleaning disc of all programs > Accessories > system tools > disk cleanup.

    3 restart the PC.

    4 selection of a backup in CCleaner system option and then cleaning the registry using this tool. Click here and carefully read the reviews in CNET and opt to download the tool to see what I mean.

    5. restart the PC again.

    6. can download and install my printer on the site, but in your case, here are the drivers and the software feature full Officejet 6500 Wireless (the link is for the version of Windows 7 32-bit PC U.S.).

    This can become very difficult at times, so I want to provide this very comprehensive document from HP which covers your exact error message and their favorite not to try.  Mine are a little easier but a 'tad - little' more risky because I provided a link to a specific 3rd registry part cleaner that you use at your discretion (there are others out there).  I like it because I can back up my system first in the case where that something else has been removed should not have been.  I don't have that happen, fortunately.  Please read this document as well just to be on the safe side.  I'm here to help (do not do worse) so let me know if I need to explain something better, but I think that you have everything you need here to start.

    -Theresolution of the MSI boot errors-

    Let me know how it goes!

  • HP Officejet 6500 E710a: HP Officejet 6500 E710a Scan but not print

    I have a HP Officejet 6500 E710a.   He has worked with every other printer I connected to.  It can scan via the USB on my laptop Lenova connection but will not print documents.  I have Windows (Win 7).  I tried all the options troubleshooting including uninstall of the printer and allowing windows to find and automatically install it but no good.  Then, I made an update of the driver printer full of windows and tried with the latest dirvers HP Officejet 6500 Series E710a, but still not good.  The printer is connected directly to the laptop via the USB port - without hubs etc. What can I do now?

    Mysteriously, HP sent me an update tonight. I installed it.  I also reset my impression of parameters by default (not that she needed). Turned power off and then back on. Restarted my computer and magically something I am woring on since a week not working finally.  I PRINTED A TEST PAGE!  Thank you for reading my HP forum page. You are the best!

  • Support for Officejet 6500 E709n ePrint? Not easy to use!

    How does a print docs from your iPhone on an OfficeJet 6500 E709n.  I installed the home & Biz ePrint iPhone app and was able to print something on my wifi enabled printer, but it seems like a process terrible roundabout.  I tell myself that I must be doong something wrong.  Can you give me the configuration and use the procedure to do this.  Thank you!

    Great!  I'm glad it works for you. Say your question, you're right.  The E709n came out before the implementation of ePrint, so it doesn't have the same opportunities of access to the service.  As the Home & Biz app uses the local network to connect, it will allow you to print from mobile devices to the E709 on this network.

  • My hp c4500 Wireless will not print. Troubleshooting says my printer is not communicating with the router.

    MY hp c4500 wireless printer will not print. Troubleshooting says my printer is not communicating with the wireless router. I've checked everything. Unable to find the answer.

    Hello

    As OEM HP is responsible for the good operation of the printer and their drivers. Check with
    HP support, their documentation online and drivers and ask in their forums.

    Good luck, you need to update or reinstall the latest driver.

    Support HP & drivers
    http://welcome.HP.com/country/us/en/support.html

    Contact HP
    http://welcome.HP.com/country/us/en/contact_us.html

    HP forums
    http://h30434.www3.HP.com/PSG/

    =============================================

    The main issue is probably the drivers, but these can help:

    Add or remove a printer
    http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

    Solve printer problems
    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

    Open the printer Troubleshooter
    http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

    Find the manufacturer's Web site
    http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

    Find and install printer drivers in Windows 7
    http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

Maybe you are looking for