HP Officejet 6500 Wireless all-in - One Printer - E709n - locked up

I searched the Forum but could not find a solution to my problem.

My printer is locked and does not go in mode 'sleep'.  The power button does not work and is still on.  I'm unable to print, but however I am able to receive faxes.  The only way I can cut off is by unplugging the power cord, but when he doesn't go to the top it gives me a warning about disconnecting that way may damage the printer and to use the power button and it hangs again.

Help, please.

Thank you

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Reset the printer by holding the # and 6 keys while turning the power on.

It sounds dead for me, but it may work.  If it isn't, try # and 9 keys.

Tags: HP Printers

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