HP Officejet 6500 Wireless - printer installation failed to complete the

I have the installation of the printer with a static IP address and a Linksys WRT310N router. I am able to connect wireless from a desktop running Windows 7 PC. Then tried to install on my laptop Dell also runs Windows 7, with software firewall disabled, but the Setup program does not complete.

The measures taken are: run the add a peripheral Officejet icon from the desktop, select the wireless option in printers network found it shows my printer with the good IP and MAC, then I select him and click Next, run Network Diagnostics shows then goes to the installation of your screen of the printer. The green progress bar goes all the way through and says 100%, but then says "printer setup failed to complete. Clicking Retry done the same thing, then just closes but no installed printer.

Help!

Hello

I had the same problem on my two computers to Vista (x 64) and 7 (x 64).

I manually configured address (192.168.1.90) on my printer (OfficeJet Pro 8500).

In part, I installed current drivers (OJP8500vA909_Full_14.exe), but had the same problem as you:

the printer has been detected but not installed. I had the same helpful error ' printer setup failed to complete «...»»

Strangely, I could open the printer info web page to my IP address (http://192.168.1.90), for the config network was good.

Here is what fixed the problem for me:

-Open the computer

-Click on network

-must be registered with your printer

-Double-click it, and then click 'continue' if he asks you to do

This will start an installation of the driver. When it is finished, try to rerun the original installer or click the icon that was placed on your desktop to complete the installation of the printer.

Tags: HP Printers

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