laptop does not recognize the cd/dvd drive

Similar Questions

• My laptop does not recognize the cd/dvd drive, gives the error message 19 and cannot load/reload driver TSST. Any suggestions?

  Device Manager says: "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged (code 19).»  Mr. Fix - it (Microsoft) indicates the CD/DVGW TSSTcorp TS-L632M ATA Device drivers & filters are corrupted or damaged.  Mr. Fix - it could not download the updates/drivers for TSST.  Mr. Fix - it has been able to get the computer to recognize, but unable to take the function of CD/DVD.

  Hello

  Perform the following methods and check if it helps.

   

  Method 1:

  Please run the difficulty of following article and check if that helps.

  Your CD or DVD drive cannot read or write media

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

   

  Method 2:

  You can read the following article to see what might cause this problem.

  When you insert a CD or a DVD, Windows Vista may not recognize the disc

  http://support.Microsoft.com/kb/939052/en-us

  If you had recently upgraded the computer to the Vista operating system or install the Service Packs, then try the steps as described in the following article.

   

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista

  http://support.Microsoft.com/kb/929461/en-us

  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

   

  How to back up and restore the registry in Windows

  http://support.Microsoft.com/kb/322756/  

  Hope this information is useful.

• All of a sudden my laptop does not recognize the cd/dvd drive.

  Just today my cd/dvd drive is not recognized. My laptop is HP Pavilion dv6244us, Vista Home Premium software. The cd/dvd drive is only a factory with LightScribe. In Device Manager there is a yellow! next to the name. When I double click on it, it says what follows in the device status area: "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) "I'd appreciate any help you can give.

  Thank you

  Chris

  Hi Chris,

  First, try the automated Microsoft fixit at the link below.

  Vista

  Check if the drive works now.

  If it still does not work, click on the Menu start, open the all programs, open accessories, right-click on command prompt and select "run as Administrator".  In at the prompt, type the following command and press ENTER.

  sfc/scannow                (Note that there is a space between sfc and /)

  Let the entire process, then the output type and press ENTER.

  Then, click on the Start Menu, open Control Panel and click Device Manager.  Click to open the CD/DVD-ROM drives.  Right-click on the drive and choose uninstall.  Do not delete if requested drivers.  When the device has been uninstalled click the icon 'Search for hardware changes' (usually just below help in the toolbar).  Let windows reinstall the disc and see if it works now.

  Kind regards

  DP - K

• My HP Presario f 700 laptop does not recognize my CD/DVD drive and will not burn or play CDs or DVD movies.

  My HP Presario f 700 laptop does not recognize my CD/DVD drive and will not burn or play CDs or DVD movies.

  I have a lightscribe, CD/DVD player, and I started having problems about a month ago... I tried to burn a lightsribe CD and my computer told me that I didn't have a CD Lightscribe drive (I!)... then when I just tried to burn the music on the CD, he didn't do it either... Finally a week ago, I tried to play a movie on my laptop, and that does not work either.

  When I insert in the film or the cd, the drive lights up and I can hear the work, but it is as if she has no connection with my laptop and my laptop is not picking up the CD/DVD drive try to play a movie or a cd.

  A friend suggested that I go to the HP website and am trying to download a driver, but I didn't know what to do once I got to this website, and I don't know if it will work.

  If you know how to solve this problem, or if you have had a similar problem with your computer, please help, thank you.

  Hello

  Try the microsoft 'fix - it' for your problem below

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  and read this information too

  http://support.Microsoft.com/kb/982116/en-us

• Computer does not recognize the CD/DVD drive

  For these last days, my computer does not recognize the CD/DVD drive.  I have tried everything - publishers of registry, check the physical connections inside the computer, the system restore and install Fix - It programs.  However, the computer does not recognize this drive.  I also wonder if it is a hardware problem.  The light on the drive is a constant in green, and does not have the Open button.  And when I use the bent-paper-clip-in-the-little-hole and can open the drive, it will not read the disc.  Please advise...

  I fixed my problem with the BIOS operating system & not recognizing not not my DVD player to reinvest the solder on the motherboard.  You can find instructions on how to do it here: http://www.computerrepairtips.net/how-to-reflow-a-laptop-motherboard/

  There was a little crazy with my video drivers when I started first, but everything works after resetting the BIOS by default.

• Dell Inspiron 17R does not recognize the cd/dvd drive

  I have a laptop Dell Inspiron 17R and sometimes it does not recognize the cd/dvd drive!

  I tried to update the drivers with the system after the update, Dell detects the cd/dvd drive appeared in my computer and in Device Manager, but after 20 minutes, there was no. Any suggestions how to solve this problem?

  Thanks in advance!

  Hello

  See if that helps you.

  There is a "Fix - it" Microsoft for your problem on this link

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  If above doesn't fix it, continue with the help of Microsoft:

  http://support.Microsoft.com/kb/982116/en-us

  See you soon.

• Satellite A205: Vista & BIOS does not recognize the CD/DVD drive

  After a crash of the sudden family Vista system premium on a Toshiba Satellite A205 the system does not recognize the DVD CD - RW drive. Neither in Explorer, Device Manager, nor BIOS.

  Laptop is only a few months old.
  Have you tried the Toshiba check system - it ignores DVD disk check.
  Tried Windows Update - does not help.
  Tried registry fix - does not help.

  Cannot use the CD to reinstall all drivers - because it is not recognized.
  The DVD drive LED is on. If the disk looks ok physically.

  Does anyone have an idea what to do?

  Very strange what s
  Try this:

  Access the BIOS and set the default settings and save the changes.
  If it doesn't help then I put t see any other possibilities for contact ASP in your country for a CD/DVD drive control and possibly a replacement

  You said that the notebook is only several months old so I assume that the warranty is still valid and that's why everything has to be done for free

  Good luck my friend

• Satellite C series does not recognize the CD/DVD drive

  Hello

  I have about a week he did something wrong and now my laptop recognize my CD-Rom drive.
  I guess I accidentally deleted the driver but I'm not sure of (I'm not a computer expert).
  What now? Someone has an idea?

  Thank you!

  Carina

  + The message was edited: translated by Google Translator.

  Hello

  I guess that you do not see the CD/DVD drive in MY computer area.
  Right?

  I think I can help you
  First go to Device Manager and search for CD/DVD drive.
  Select this device and delete it from the list.

  Now, open the registry (type regedit in the search) and remove the filters above and below to the following registry key:
  HKEY_LOCAL_MACHINE \SYSTEM \CurrentControlSet\Control \Class \{4D36E965-E325-11CE-BFC1-08002BE10318}

  The similar solution is located on the Microsoft page:
  http://support.Microsoft.com/kb/314060

• Windows vista Manager or the device does not recognize the cd/dvd drive

  I have windows vista and it is not recognize my cd/dvd drive. When I click on my local drive (c :)) and recovery hp (d) shows up, I checked my device manager and nothing shows here either for my cd/dvd drive, so I checked the cable but it looks fine.) checked the files of the upper and lower register, but that fact so I just bought a dvd burner external made by polaroid that is USB2.0 and supposed to be plug-and-play, but when I connect it nothing happens nothing. the power turns on two cd players and the disc starts to spin but it stops after 15 seconds and I get nothing. I am confused and don't know what to try. Please help thanks. so I tried to use the running microsoft dvd set and the message I said 'dvd cd drive not detected '.

  I tried these steps with no luck

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Hello mike salinas.

  1. you have any third-party burning software installed on your computer?

  2. have you checked if the external CD drive works on another computer?

  I suggest that you check if your internal CD-ROM drive is detected in the BIOS.

  Usually, you must press a key (for example, F2, F12, DEL, ESC) or a key combination whenever you turn on your computer, but before I get to the BIOS to start Windows. Check to see if there is the CD/DVD drive in the BIOS.

  You can see the article for more information about the BIOS:

  http://Windows.Microsoft.com/en-us/Windows-Vista/BIOS-frequently-asked-questions

  Regarding the external CD/DVD drive, I suggest you see if it works on another computer.

  Thank you
  Irfan H, Engineer Support Microsoft Answers. Visit ourMicrosoft answers feedback Forum and let us know what you think.

• Sdatellite M100 does not recognize the CD/DVD drive in Windows XP

  It is listed in the Device Manager, but with a yellow explanation mark.
  No mention of this in my computer.
  No icon.

  I am able to open the drawer and I put several types of cd/DVD in them without any result.
  The light flashes in orange on the door. The drive is listed as "Mat * advd-ram uj - 841 s-(sm)" in the bios under boot devices.

  I'm trying to figure out how to remove the drive and reconnect but it seems that I have to disassemble the thing to do and hesitate without a diagram.

  It is only a user guide in the downloads on this site so any help is appreciated: 0)

  Oh, I also downloaded the driver from this site for the drie. Before that, I uninstalled the drive in Device Manager, but there was no change when I installed the downloaded driver.

  Simply using a Ubuntu Linux live cd and it is running.
  Unfortunately its going to be hard to know for sure what the problem in this way because I don't want to install ubuntu on this machine it is someone elses machine and they are far from would you like to try linux.

  I'm in a live session now.
  Ah ok when I go in the media folder there is no mention of the cd/dvd drive.

  It is really a problem unless I can unplug physically the Mo and reconnect: 0 (Oh wait here it... is under 'cdrom' folder ' but only files with a relevance to the side by side with windows installation are mentioned... exe files, wubi etc..)

  Ah ok that's beyond my experience.
  Can someone give this amateur a tip?

  First remove the player of ODD (CD/DVD) from the list in Device Manager.
  Then access the registry and delete the Upperfilters and Lowerfilters completely from the following registry key values:

  HKEY_LOCAL_MACHINE \ FAT32\ CurrentControlSet \ Control\Class {4D36E965-E325-11CE-BFC1-08002BE10318}

  Finally, you must restart the device.

  Once again, windows will recognize the STRANGE

• HP pavilion dv6 does not recognize the cd/dvd drive

  When I run the diagnostic it says that there is an error on the driver.

  Hello:

  Please see if this Microsoft Fix - it tool will work for you.

  http://support.Microsoft.com/kb/314060

  Paul

• Satellite C650 - 1 CT does not recognize the CD/DVD

  Hello

  I currently have a problem with my model Toshiba C650 - 1 CT (PSC08E-03M001EN) satellite. The laptop does not recognize the CD/DVD and a check in the "Device Manager", said a damaged device driver!

  Now, my problem is that I searched on the internet and also on the websites of Toshiba for the right driver, but no use. The device (DVD) opctical no not also appears in the list of devices 'removable '.

  System details:

  Satellite C650-1 CT PSC08E-03M001EN
  OS: Windows 7 64-bit
  Place/country: United Kingdom

  Assistance in finding the right driver or advice how to solve the problem will be highly appreciated.

  Thank you
  Lamin

  Post edited by: jammehkunda

  As first step try please remove the optical disc drive from Device Manager and restart your laptop.
  After doing this review please the Device Manager and let us know if the problem persists.

• My laptop does not recognize the DVD drive or an external USB DVD drive.

  My laptop does not reconise the integrated DVD or an external USB, DVD player.  But if I set the BIOS to let the laptop for the start of the DVD player and the DVD player worked fine.  He could read the disc.  Once, I deleted the program Nero of the system and I don't know if some Windows file has been corrupted.

  Hello

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find CMD top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ===================================================

  After the foregoing:

  References to Vista also apply to Windows 7.

  Step 1: Please make all underneath the same if you have done some before as is often
  the set of operations that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device.
  The driver tab - click on update drivers (this will probably do nothing) - then do a RIGHT CLICK
  the reader - UNINSTALL - REBOOT this will refresh the default driver stack. Even
  If the drive appears not to continue below.
  
  Then, work your way through these - don't forget the drive might be bad, might
  having a cable loose or slight corrosion on the contacts (usually for a laptop) and
  other questions.

  Your CD or DVD drive is missing or is not recognized by Windows or
  other programs
  http://support.Microsoft.com/kb/314060

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other
  programs - a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The DVD player does not work after installing Windows 7
  http://support.Microsoft.com/kb/975270/

  The CD drive or the DVD drive does not work as expected on a computer that
  you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the
  Setup Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then check
  in both ends of the cables. Remove and replace, do not just tight. For portable computers, you can
  Often, clean power and contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the system
  Designer and manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case
  (Read burn CD & DVD and CD and DVD). So it is not unusual for 1 or 2 pieces
  No function while others do so properly.

  Did you follow the Troubleshooting Guide for the reader who still does not work? He
  are some registry entries that do not fix the resolution of problems and those who "might".
  be the cause.

  Check with your system manufacturer Maker and possible device for two firmware
  updates and the correct registry entries for your car.

  Here are the keys in my opinion, are those in question - for the CD/DVD drive - sub
  the key of course because there will be other subkeys in these keys. Do not forget to ask specific
  involved as well as the settings key.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry settings for your
  CD/DVD drive someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://Club.myce.com/F61/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a restore
  Point before you change anything whatsoever) - find the DevManView device and then right click it open in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager,
  that displays all devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.
  --------------------------------------------------------------------------------------------
  Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">

• My Dell laptop does not recognize the DVD / CD player or D drive more.

  My laptop does not recognize the DVD / CD player or D drive more. It is built in and included with the computer is a Dell. Can't use it because the computer can't find it. All ideas

  Original title: DVD player

  If it just happened all of a sudden, you can restore the registry files of the system in working order by following option n ° 1 on this page.  If this does not work, you can be reasonably sure that the configuration of the system is not the problem and start looking into other possibilities as a broken drive or a bad connection inside the cable.

• My laptop does not recognize the disc that I put in the cd/dvd rom

  My laptop does not recognize the disks I put in the disc/dvd rom disc... What wrong with it? How to operate? I'm running on windows xp. My laptop is a Dell Inspiron 6000

  Original title: my laptop does not recognize the disks I put in the disc/dvd rom disc... What wrong with it? How to operate? I'm running on windows xp.

  Hello

  Welcome to the community of Microsoft and thanks for posting the question. I've surely you will help find a solution on the issue.

  Perform the steps described in the article:

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.Microsoft.com/kb/314060

  Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows

  Hope this information helps. Please reply back with the State so that we can help you.