HP officejet 8100 do not print color

Hello

Have a new Officejet 8100, which printed color for 3 weeks - only 51 leaves it. All cartridges are 80% full.  After printing of not a few days the color on the printed page was various shades of gray.

A print test page shows all cartridges different gray printing, except one that prints blues aqua dull.

Installed the printer on a win xp operating sysem to eliminate software problems on my win 7 64-bit system, but still exactly the same problem, so must be something in the printer, I guess.

The ideas of the most popular resolution, or look back at the store would be the next step.

See you soon

Hello NZLee,

Welcome to the Forums of HP Support!

I see your Officejet 8100 color will print does not correctly, you can try to clean the print heads. For the steps to clean and other steps, take a look in this HP document: Troubleshooting print quality problems.

I hope that the steps above help to get the print color correctly again.

Tags: HP Printers

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