HP OfficeJet 8610: Administrator to block. I forgot admin login.

Hello HP support! I moved recently, and, where I lived before, I had 5 other roommates. Then, of course, since we all shared an internet connection, I configured my printer so that it only allowed printing of my IP address on this network and I have password protected the printer configuration page so that no one could tamper with it, just to be sure. However, I moved and did not have the foresight to cancel this setup beforehand (which I doubt I'd be able anyway, given that I'm going to say). Needless to say, my printer does not connect to the wireless here due to the current configuration, that it a. thing not big, just go edit its configuration, right? Evil. I have re-discovered the fact that I had put an administrator connect to virtually all set up on this printer, and it seems to have completely forgotten my log in credintials. I really need some sort of way to reset the unit completely to remove the administrator log in. I looked at the forums before and saw such a thing called a semi reset? I am not sure, but I think that's what I need to use my printer again. Help, please!

Hi @Naggafin,

I can certainly help you to reset your printer. I ask only that pay you it forward. When solve us the problem, I am sure you want to mark this message as accept as Solution so that others have the same or similar problem can find what worked for you.

I'll send you a PM (private Message), but before I do, please see the HP Privacy Statement.

This privacy statement informs you of our privacy practices and the choices you can make about the way information about you and your online activity is collected and how that information is used. This statement is available on our homepage at the bottom of each web page of HP and HP.com.

There are a growing number of messages in this forum and elsewhere in the internet with the steps to do a reset on different printers.  Reset to will sometimes fix problems, so resetting is not the issue.

A few resets require you to enter key combinations to open special menus on your printer that you were supposed to never access.  These special menus are used by developers and staff support for debugging of problems, but they are not intended for inexperienced users and can have unexpected results.  A wrong button push and you might no longer have a printer, but rather an expensive paper weight.  On top of that, if you happen to the 'brick' the printer in this way, it is considered as customer induced damage and voids the warranty automatically. These resets are only intended to be distributed and used as a last resort and under the direct instruction of a representative of the HP technical support. They should not be made lightly!

Reset the printer: what you need to know

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Tags: HP Printers

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