HP OfficeJet printericon 8600: 8600 to dock has a red circle with a 1 in it

My 8600 works very well, but in the dock icon has a red circle with a 1 in it. This is what and how do I get rid of him?

Hey @nancybl,

I see you have some problems with a document pending on your computer Mac OSX 10.11. I can help you to compensation only.

Here's how to clear that:

  1. If the printer is connected to the Mac through a USB cable, remove it.
  2. Click the icon of your Apple preferences system, printers and Scanners.
  3. Hold down the CTRL key and click the icon of your printer on the left.
  4. Click on reset printing system.

Now, if you removed the USB cable, plug it. Otherwise:

  1. Click on the button "+" at the bottom left.
  2. Select your printer from the list.
  3. Click the check box next to and select your printer from the list.
  4. Click on Add.

Please let me know the results of the rest of the foregoing. If it clears the error, click on accept solution. If you like my assistance, please click on the thumbs up icon. The two icons are below this post.

Tags: HP Printers

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