OfficeJet Pro 8600 Solutions Center has disappeared

I am running Windows 7 Home Premium 64 bit on a laptop HP Pavilion series g.  After using my Officejet Pro 8600 for about a year with great success, all of a sudden when I click on the icon of the printer to my desktop, the Solutions Center (used to give me the menu scanning, etc.) disappeared.  Now, when I click on the HP Officejet Pro 8600 icon, I get a screen that asks if I want A) connect a new printer, B) reconfigure wireless settings or C) add more software.

My wireless settings are fine, and I have no problem to print wireless from any of my computers or other devices.  I can even scan in the menu of the printer, but I prefer to analyse in the menu of the computer, because it allows me to customize the settings more.

I reinstalled the drivers once today, but it does not solve my problem.

Help, please?

~ Cricket

Salvation of Cricket,

In the temp folder, open the most recent 7z folder of the installation of HP where the MSI file.

Click once on the way to the top folder, it will go the way of the real folder.

Copy this path.

Right-click on the 64.msi x file and choose repair, once the error appears click Browse and paste the path copied to this folder, then it should complete the repair as expected.

If the problem persists, click on uninstall unser start > programs > HP > HP Officejet Pro 8600 to remove the software.

Then reinstall the software by clicking on the Setup.exe icon in your temp folder 7z folder.

Please let me know of any problems,

Shlomi

Tags: HP Printers

Similar Questions

  • How are added to the HP printer OfficeJet Pro 8600 solution Center

    I found the controls of Scan and can see the pages as they are scanned, but I can't reorganize (rearrainge) pages. I like this feature in the HP Solutions Center. Add the new printer? I am currently using a 4500.

    Hello

    The HP Officejet Pro 8600 provided with different software and not with the HP Solution Center.

    The printer cannot be used with the Solution Center but only with applications Wizard HP printer and scanner HP that came with your device.

    Shlomi

  • HP Officejet Pro 8600 - Solution Center (or whatever his name with the 8600 series) does not start

    Dear all,

    Very frustrated with HP. I just bought a new HP Officejet Pro 8600.

    I install the software from the CD. It installs without problem

    I try to click on the icon 'HP Officejet pro 8600' and the solution Center (or whatever his name for this printer) applicatoin don't start/load - I see he's trying to do something for the first time, but no user interface is displayed.

    I have uninstall all HP software.

    I download all of the HPs site with HP printer software install wizard for windows - this is a utility that allows you to draw trouble and detecting good software of the printer.

    http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?cc=us&LC=en&JumpID=ex_r4155/HHO/IPG/ccdoc/p...

    The software is properly detected and it installs without problem after download of HP

    Then, I click on the "HP Officejet pro 8600' in the office, the application software not load/boot. Yet once, it looks like somethings wants to start, but isn't that the UI never appears on the desktop

    I have unintall HP products

    I have uninstall Adobe flash 11

    I redo the steps of Installation Wizard printer and the same happesn (i.e. after a clean installation of the Solution Center for HP Officejet Pro 8600, I can't start the application)

    It's really frustrating.

    I use windows 7 64-bit.

    Can someone please help.

    Thank you

    printerPK.

    Hello everyone. I understand that you have to open the Printer Wizard. To troubleshoot the defective Printer Wizard, follow the steps described in this document from HP: http://support.hp.com/us-en/document/c03640384

    Note: The title of the document concludes that the program opens with a Script error. However, the troubleshooting steps are exactly the same. Essentially, the software needed to start the program was not installed successfully, or blocked.

    Please let know me when you are done troubleshooting. I'm only here to help!

    Mario

  • my printer hp officejet pro 8600 n9911n series has a "ghost in the machine".

    My printer HP Officejet Pro 8600 Premium position of outgoing fax, and then numbers appear, usually of 9 and 6 randomly.  As soon as it starts, I can't abandon this process without turning off the printer.  My firmware, drivers are all to date. It's maddening! Thank you for the help here!

    Model number: N911n

    Product number: CN577A

    Thank you "Super Dave", just went down to thephone with technical support. We did together a semi hard reset. I hope that this solves the problem!

    See you soon!

    gilmost

  • HP Officejet Pro L7780: HP Officejet Pro L7780 Solution Center does not work even though I can print

    Last week, Solution Center of my printer HP Officejet Pro L7780 stopped working, even though I can still print directly from applications. But I can't use the scan feature. I uninstalled and reinstalled the driver full several times (after uninstalling using uninstall_L4, cold restarted the printer, remove the DigitalImaging registry key and delete all the files in %Temp%). The re - install seems to be okay except that when I try to open the solution Center, it happens nothing except sound.

    Any ideas how to solve this problem?

    Thank you.

    Hello

    Thank you for using the forum.

    You can find the solution here:

    http://h30434.www3.HP.com/T5/printer-software-and-drivers/HP-Solution-Center-fails-to-launch-cannot-...

    Find the relevant video below that shows you how to "uninstall Windows 10 updates" and also "Hide updated" to prevent Windows to install the update in the future!

    Windows 10 - How to uninstall & hide updates

    https://goo.GL/3tWxyA

    Hope that helps.

    Please click the "accept as solution" if it helped to solve your problem and "Bravo Thumbs up" as an encouragement

  • C7283 all-in - One Solution Center has disappeared, and now cannot parse.

    My C7283 all-in-one worked many years. Out of the blue, the HP Solution Center disappeared & now I cannot SCAN. I am running Windows 7. The origonal disk rejects the installation. I downloaded the latest version of the software. At the end of installation "Fatal Error" occurs. I disabled my antivirus software during installation. I've tried various places of payware online support & always get sent to HP customer, but just go in circles. I tried HP by phone & no luck. I have uninstalled & reinstalled several times with the same results.

    Hello 1fisheagle

    Follow the instructions below to "clean" or "scrub" your printer drivers. I had the same error before and after these steps it is solved for me. (results may vary) The second paragraph usually gives better results that brush instructions tend to be newer than this delivered on CD.

    Of the Original installation CD:
    1. Insert the CD in the drive and then cancel Setup
    2. open my computer and click right then on the CD from the drive and select open
    3 open the Util folder
    4 open the CCC folder
    5. run the L4uninstall.bat
    6. once the uninstall is complete, restart the computer
    7 run the Accessories\ System Tools Disk Cleanup
    8. download and install the latest version of Adobe flash player
    Adobe Flash Player
    9 download drivers and full software features
    Photosmart C7283 full of software features (Windows 7)
    10. run the download to reinstall the printer

    If the software has been downloaded and extracted to your system:
    1. type % temp % in the field of race
    2. Locate and open the folder starting with 7z (example: 7zS2356)
    3 open the Util folder
    4 open the CCC folder
    5. run the L4uninstall.bat
    6. once the uninstall is complete, restart the computer
    7 run the Accessories\ System Tools Disk Cleanup
    8. download and install the latest version of Adobe flash player
    Adobe Flash Player
    9 download drivers and full software features
    Photosmart C7283 full of software features (Windows 7)
    10. run the download to reinstall the printer

  • OfficeJet J4680: HP Solution Center has stopped working with Windows 10

    From today, after the last version 10 of Windows Update to the HP Solution Center software won't start/open.  After clicking to open, there is a beep and nothing.  No dialogue error or indication that something does not, but the program does not start.

    He had worked all the way up through yesterday with the latest versions of the Solution Center and Windows 10 installed.  The only change was an update today which says that it was just an update to the flash player security.

    I uninstalled and reinstalled twice, checked to make sure that my private network settings were OK, all to nothing done.  I need it to scan documents.

    Anyone with ideas?

    There is a problem with the last Windows security update.  It disables some flash programs, including the HP Solutions Center uses to load.

    Here's a solution:

    Enter "View installed updates" in the search bar of Windows.  It will show you an option in Control Panel.

    Click the appropriate option.

    Select the "Security Update for Microsoft Windows (KB3132372)" and an uninstall option will appear next to the drop-down list to organize.

    Click on uninstall and work through all the guests.

    Once uninstalled, the HP Solution Center will work.

  • OfficeJet pro k5400 solution center stops

    The solution center is installed, but insists there is no unit printing HP-not found, and that is why the Solution Center will be stopped, even when the printer is installed and working properly. Everything works the 'doctor', reports OK, too.

    I have a local network with two PCs and the printer is connected via the net. The PC is running XP and there, the center of Solution works OK. But not on the other who runs the Vista.

    Sorry for typo's fault, it's corrected now.

  • OfficeJet Pro 8600 Plus: officejet pro 8600 fax network

    Hello

    Thank you I have HP officejet PRo 8600 more that has fax functionality and it is connected on the LAN (192.168.100.3).

    I need another application fax FAX talk (my laptop) to send any documents to HP officejet PRo 8600 by lAN for the fax on the actual fax modem so is HP officejet PRO.

    is this possible?

    What is the right configuration to be written in application FAX TALK? This is the IP fax, FAX port, login (username / password)?
    BR
    Ahmad

    Hi @amalla,

    Under Windows, the HP drivers are not considered a TAPI modem.

    Thank you.

  • How to print on legal paper with my Officejet Pro 8600?

    I have an Officejet Pro 8600.  It has a single paper tray that will not grow to hold legal size paper.  I could stuff a few sheets of legal size paper in the tray and close it, but the printer will print only top 11 "of the page.  What can I do to be able to print the full 14 "?

    Hello

    In my view, it will be. Remove all the paper and pull on the status bar, you can see in the lower part (part blue/cyan) which allows you to extend the status bar to accommodate legal size documents.

    Kind regards.

  • OfficeJet Pro 8600 e-all in one; "Center of HP, print Web Solutions, etc. have not installed.

    Windows 7; Wireless network; Today, I installed my new e-all-in-one Officejet Pro 8600 wireless printer. When finished, I was able to print, I have created e-print, and the scanner works, but did not find what was once called the "Solutions Center HP" that I could click on choose scanning, check the ink supply, get 'Help' and so on.  A HP 8600 printer icon installed on the desktop, but when I clicked it, it was just a bunch of meaningless jibberish, but had no function. I went to 'Start', then HP and was able to somehow make a "Scan icon" to open.  I don't have the ability to implement "WEBPRINT", nor REGISTER MY PRODUCT and so on. In other words, the installation has not finished. I tried putting the CD back in, but no additional options were available except to reconfigure them, etc.  Thank you for your help.

    PM sent on washer

  • OfficeJet Pro 8500 All in one – disappear from the HP Solution Center guard

    Background:

    I have two HP all-in-one devices, at the office of one while a 8500 A909a and at home and Officejet 7310 all in one.

    My Dell laptop running Windows 7 Professional 32 Bit.

    I had the laptops and printers for several years, the two were connected through connectiosn fine wired via routers with printing/scanning also up and running by the HP Solution Center.

    If I work in the office and he wanted to scan a document I woul open Solution Center and left two printers would come to the top. I could click on the installed 8500 in the office and it worked fine. Even if I was at home I opened Solution Center, click the 7310 and could very well sweep.

    Problem:

    In recent weeks the 8500 keeps disappearing from the HP Solution Center. He still appears in Control Panel and other applictaiosn of windows like Word and I can print again, BUT not is more visible in the solution Center.

    I load the installation of the driver software (recently downloaded from the website of HP, file name OJP8500vA909_Full_14 (1)) and charging/install the 8500. It takes about 20 minutes to make. The 8500 appears then, but with a suffix like Officejet 8500 (7) after him in the solution Center.

    I can scan then very well but the next day when I start and get to the center of the Solution, it has disappeared again. It's infuriating and wastes a lot of time.

    Please tell us what can I do to load the correct software once and for all for allowing me to use two printers without them disappearing from the solution Center.

    Thanks in advance.

    Hi HPhep42,

    Follow the steps below and let me know what happens?

    First step: clear temp directory

    1. Type %temp% term or search programs and files of field
    2. Select all the files in this folder, and then press the delete key to remove. If you receive a message that the file is in use, you will need to ignore this file (s).
    3. Proceed to step 2 below

    Second step: downloaded and extracted to your system:

    1 download the drivers and full software features

    Driver and complete software of HP Officejet Pro features

    2. once the download is complete, double-click the file to extract the software.

    3. when the installation window opens, press the Cancel button to stop the installation

    4. tap folder in the race or search programs and files of field

    5. Locate and open the folder starting with 7z (example: 7zS2356)

    6. right click on the folder and select copy

    7. close this window and all open windows, and then in the Middle the desktop right click your mouse and select Paste. This will move the 7z folder on your desktop.

    8 open the 7z, that you just copied on your desktop

    9 open the Util folder

    10 open the CCC folder

    11 start the uninstall_L4

    12. once the uninstall is complete, restart the computer

    13. run disk cleanup from the tools Accessories\ system under all programs folder

    14. download and install the latest version of Adobe flash player

    Update Adobe Flash Player

    15 open the 7z folder and then double-click the Setup.exe file that will be towards the bottom of the open window. Follow the instructions on the screen to reinstall your printer.

    Let me know if you are able to successfully install the software and driver and are able to print & scan?

  • How are added to the HP Officejet Pro 8600 printing solution Center

    The center of printing solutions shows my Photosmart C5580.  No idea how to add an OfficeJet Pro 8600?

    Shlomi Hi and thanks for a quick response.

    I had hoped to add 8600 Solution Center as an HP upgrade / download link in the menu Wizard printer you mention using the icon, re - set the default printer for the "8600 Fax.

    He also changed the list of this menu screen to be only four: HP printer Asst (but does nothing when a click), Set Prefs, see what printing and the printer to customize.

    Previous menu, as you no doubt refers, had several printer features that included all submenu links functions, I used (including to scan a doc, preferences, etc.).  Frustrating...

    After uninstalling and reinstalling, tweaking, etc, I always have this quick menu by clicking on the icon of tune.  I have tried different methods of scanning as the right click on the printer in Control Panel devices, but the scanning from which lead to a horrible list of basic functions, a confusing list of formats, etc.

    Finally, I did a scan in the screen menu of the printer who made a point "scan" in the Start Menu, I right click it to pin that on the Start Menu, then created a new shortcut on the desktop with the path to him... and now the icon / printer works to get the menu scanning.  Phew!

    About the loss of the Solution Center is regrettable.  Very handy tool to do the various tasks and the refinements of a scanned document that do not exist in the limited functions / buttons on the 8600 scan menu results.

    At the same time and while I'm... To the laserjet subject large workhorse of HP LJet 1320, several other positions and all forums have problems loss of functionality after passage from XP to Win7.  I finally got all but one device works (PCL6/5th, printing on both sides, etc.), but the pilot is only 600 dpi quality close to the project, instead of the prior 1200 dpi (especially good for forms, thin fonts, etc..).  Which is just a discharge on the technology and support for the products that brought me as a customer to use HP in the first place.

    Thanks again for your reply and your suggestions.  Ready to try anything to solve the so-called reliable downloads / upgrades.

    Best regards...

  • OfficeJet Pro 8600 Wireless Configuration - print is in the queue, then disappears. Do not print

    I just got the Officejet Pro 8600 as a gift and burden of implementing software and it on my wireless network.  When I try to print an e-mail or a coupon, the command changes to the printer and indicates in the queue. Then after a few seconds, the print queue (work) disappears without printing the document.  This command goes to the HP ePrint feature or the Officejet Pro 8600 network?  It shows the HP ePrint as being on USB.

    I have run all the Diagnostics, downloaded all the new software, software packages and updates.  I spend several hours trying to get to the printer.

    Thanks for any help you can provide.

    Hi @bksechols

    Welcome to the Forums of HP's Support.  I understand that when you send a print job to your printer Officejet 8600 to printing to the queue, then disappears without the printing of the print job.

    To help you, you please provide additional information?

    I look forward to hear from you.

  • OfficeJet pro 8600: my two network printers has stopped printing

    I have two printers officejet pro 8600 in my house. All of a sudden both are not available from any laptop or mac on the network. This issue is not isolated to a single laptop or a printer. Printers are online and have an IP address. However, if I type the IP address in a browser, it can not be found. If I use the function "" update IP address"and run a search, it fails. I am certainly on the same network.  I always can email docs to my address hpeprint. Please advise...

    Turn off the printer and router. Turn on the router and wait 3 minutes. Now the power on the printer and wait they connect to your router, check. Try now.

Maybe you are looking for

  • I want an iPhone 7 with payments, but no phone plan

    I want a new cache of 32 GB iPhone 7 black. and I want the iPhone instalment because I can't afford $ 649 from the outset. But I don't have sprint att or verizon. I have straight talk. Is it possible that I can get this phone?

  • Windows 8.1 - secure boot is not configured properly

    Hello everyone. Since I installed Windows RTM 8.1, I kept making a watermark "secure startup is not configured properly" on my machine. The problem is that the secure startup option is enabled in the BIOS (and cannot be changed). The problem is that

  • Parameters of the model in DC (Multisim) one analysis operation points

    I have a simple circuit of the series with a current source continuous, the resistance and the LED. I am trying to add the current led to the list of parameters of device to report in an analysis of the operating points, but when I select this settin

  • Support of update for the HP Vista SP2 extended until 2014?

    I believe that support Vista SP2 stop very quickly, however, I also read that some extended support for XP has been applied until 2014. Y at - it something like that extended support for Vista (Home Premium SP2)? If so, what kind of support that invo

  • Windows will not start since the update :( Help, please

    Windows could not start. a recent hardware or software change might be the problem file\windows\system32\config\systemstatus: 0xc00000e9 When I try to start the system restart that nothing happens When I try to restore the computer to factory setting