HP Officejet Pro 6830: my HP officejet pro 6830 trouble with remote printing

I have set up my printer without problem. I tried to use my remote printing, and it won't work. I looked up using HP, called and all they said was that my laptpo need $299.99 to fix my computer! They never tried to help me learn how to use my remote printing. They just said if I wouldn't spend money that they could not help me and hung up. Disappointed by HP to send me in a foreign place to get money from me. When they discovered I was old they wanted nothing to do with me, I have same ezplained I was new to the computer for learning. Please help me or I have to pay the money foreign co. ! Thank you.

Hello @toby456,

Welcome to the forums of HP.

I'm sorry to hear about your experience on the phone.

Looks like you're done by talking to a third party.

HP has a Department of Service of Cloud Computing.

Dealing with remote printing and how to make part of their support.

It's a service support, that is, there is no charge or fee.

Please contact our Cloud Services at 855-785-2777.

If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

Opening hours:

Monday-Friday 08:00 - 23:00, sat 09:00 - 20:00 -
Monday-Friday 07:00 - 22:00, Saturday 08:00-19:00 - CST
Monday-Friday 06:00 - 21:00, Saturday 07:00-18:00 - MST
Mon - Fri, 05:00-20:00, Saturday 06:00-17:00 - PST.

If you prefer to read how to get started, please click on the following link.

Getting started with ePrint

If you have any other questions please let me know.

Tags: HP Printers

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