HP Officejet Pro X476dw: Printer will print-elements are sitting in the queue, but the unit stops before printing

Similar Questions

• OfficeJet Pro x476dw: How can I add fonts to OfficeJet x476dw printer?

  I just installed a new Officejet Pro x476dw all-in-one.  It's a great printer.  The question I have is we use fonts Oswald as the standard of our company and when I try to print this it does not display properly.  I ran reports and as you can see that Oswald is not on the lists of fonts so I think that we must add to the printer.

  My goal is to get fonts Oswald print correctly.  Please let me know what I have to do to get there.

  Robert

  The printer driver may include an Advanced Preferences option to "Send TrueType as Bitmap".

  If selected, this will cause several (rather than one or two scalable) bitmap soft fonts to download, one for each size of font required.

  If there is a firmware issue interpreting fonts downloads soft, maybe it's that this only affects the scalable fonts, not only bitmap fonts, so it is perhaps interesting to try?

• HP Officejet Pro X476dw. Message: problem with the printer or ink system. 0xc6fd0213 error code

  HP Officejet Pro X476dw purchased June 2013.  Windows xp operating system.

  Printer does not.  In a "print order" function, by modem or button copy to printer, gives me the error message: the printer failed.  There is a problem with the printer or the ink system.  0xc6fd0213 error code.

  Sometimes spits out a blank sheet of paper.

  Hi people, as @Bryan_P has said - Please contact the HP support by phone on this error message. The below listed phone numbers...

  http://welcome.HP.com/country/us/en/wwcontact_us.html

  Can you please post back to let us know how you go?

  Thanks, Ciara

• OfficeJet Pro x476dw: wireless without the use of a router direct printing

  Is it possible to print directly to the printer without the use of a router?

  Hi Brad,

  Welcome to the Community Forum of HP.

  OFFICEJET PRO X 476 AND X 576 SERIES MFP User Guide said yes

  See Page 118

  Reference:

  All-in-one HP Officejet Pro X476dw

  Click on the thumbs-up Kudos to say thank you!

  And... Click on accept as Solution when my answer provides a fix or a workaround!

  I am happy to provide assistance on behalf of HP. I do not work for HP.

• Problem with the HP Officejet Pro 8500 printer: clean the print heads each time it is turned on

  Hello everyone,

  the printer HP all-in-one Officejet Pro 8500 (A909a - product n. CB022A) clean the print heads whenever I turn it on. This problem affects any HP Officejet Pro 8500 printer, it is not a problem only of this one I bought. It is a boring bug and annoying because each power clean print heads on involves two bad disadvantages:

  1. waste of ink (each heads cleaning process consumes little ink);
  2. too much time (2-3 minutes) to prepare the printer after plugging.

  I upgraded my printer with the latest firmware available on the HP site (firmware ver. DLM1FN1006BR), but the bug is still present.

  At this point, I ask:

  1. There is a way (or procedure) to disable automatic cleaning this useless to all power on?
  2. Can we communicate with the HP engineers or tell me how to contact directly one of them to indicate the bug and request a new firmware updated?

  Please don't tell me to leave the printer on all the time or that the printheads to each cleaning power is normal behavior! Where then are power and ink savings claimed for this printer model?

  I hope that a solution to this problem. Thanks in advance to everyone will help me!

  Maintenance when the printer is turned on is normal and is required to keep the printheads in good health (not blocked). See here for more information.

  With respect to energy savings, the printer automatically goes to low power mode when the don't feel not for awhile.  It is not necessary turn the unit on to save energy.

• OfficeJet Pro 8610: print legal size document

  Is it possible to print a document on legal size paper on the Officejet Pro 8610 printer?  If so, how can I do or where can I find instructions?  I need to print an excel document and may take up to print, but do not know how to load the paper.  The tray is too small.

  @jaztenor

  Theuser's Guide (Chapter 2, Page 24) explains how to extend the tray for legal size paper.

  NOTE: To load legal-size paper, press the blue latch located bottom left of the status bar of entry and
  Deploy the status bar.

  

  Printing preferences to specify the printer paper that you use.

  Paper size and Media Type:

  Control Panel > display icon > devices and printers > click on your printer >

  Printing preferences > paper/quality tab

  Reference, suggestions and examples:

  Printing options

  

  According to the program / browser you use present it the print job, you can reach the printing preferences in preview before printing.

  Example - Firefox:

  Browser > file > (click) Print > properties (open printing preferences)
  

  Reference, suggestions and examples:

  Manage the print with preview output before printing

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others find answers.

• OfficeJet pro 8600 printer-how to make this program work and installation?

  I have problems printing. I wonder how to ste it to the top and do work.

  Moved from feedback

  Original title; printer Officejet pro 8600

  Hi David,

  1. what operating system is installed?

  2. what security software is installed?

  You can go through the printer manual to know how to set up the printer and make it work.

  You can also refer to these items and check if that helps.

  http://h30434.www3.HP.com/T5/printer-all-in-one-install-setup-e-g-Windows-8/How-do-I-install-printer-software-on-HP-OfficeJet-Pro-8600/TD-p/1123283

  http://h30434.www3.HP.com/T5/forums/SearchPage/tab/message?filter=labels%2Clocation&location=Forum-Board%3AInstall&q=OfficeJet+Pro+8600+printer

  Let us know if you need assistance with any windows problem. We will be happy to help you.

• OfficeJet pro 8000: Officejet pro 8000 prints the part of the document

  Have a problem with both networking Officejet pro 8000's. If you print a paginated document 4, printing two pages and stops, then 2 minutes he feeds a white sheet of paper in the printer, the printer hangs then error light on, who need to power cycle to restart. The network is in a school, unused printers for a few weeks, before now, they both work as it should.

  This problem is with a laptop with free Wi - Fi. However, even 4-page document sent to another that officejet pro 8000 prints as it should, and prints as it should when sent to a photocopier.

  The network of small schools there are ten computers wired to office, after trying to print from one of them, the same problem occurs with 2 of 4 pages printing, then a white sheet, then the printer hangs. This desktop computer will also print the same document on the photocopier without problem.

  Not very well where to go with this, help please!

  Problem solved, simply wanted the new cartridges!, but what I do not understand why the part of a document of four pages would be absolutely fine print, all the colors print as they should, then stop and hang. Power cycle printer, exactly the same result. Exactly the same on both 8000 printers?

• OfficeJet Pro X476dw: Officejet Pro X476dw will not stay connected!

  I've been struggling with my printer is connected via the wireless connection.  Recently, I thought it may be the firewall and had my disable the firewall administrator (which did not help).  I have several devices working on my wireless network, and none of them (with the exception of the HP printer) have no problem to stay connected.

  Here are the questions:

  • When I am able to connect to the wireless printer, sometimes it says connected but still does not print.
  • Connects and disconnects randomly.  So I go back in the connection process.
  • Sometimes when connection it does not recognize / 'see' my router, which is 2 feet away.  I turned off my whole system and rebooted and the printer still does not recognize the network.

  I did the following, with no relief:

  • Close my entire system (computer, modem, printer and router) and restarted.
  • Uninstalled and reinstalled the printer.
  • Reset printer factory (to start).
  • Recycled turned off and rebooted my router.
  • Confimred my router had the latest Firmware.
  • Ran each diagnosis available through HP and all he says is that it is not connected (duh!)

  My hardware is as follows:

  HP Probook s 4540, running Windows 10 (64)

  OfficeJet Pro X476dw

  ASUS AC3100, RT-AC88U router

  Please respond with any ideas/suggestions.  I really like this printer for my small business when it's working, but at this point if I can't get this resolved fine goodwill that I can't spend more time trying to get it operational.

  Thank you for your time and help!

  Thanks for the clarification!  I'll take a look and respond back!

• HP Officejet Pro 8500 prints incorrect color photo

  My new Officejet pro 8500 prints once accuate color. But then, when I print another photo that is Lavender in color.

  I restarted. I reinstalled it. The problem still persists. What else can I try?

  Gibas

  Hello Gibas,

  Welcome to the Forums of HP Support!

  It might be possible that the poor quality of the image when printing with the 8500 is due to print heads. Given that you have uninstalled, restarted, etc it may be preferable to focus on them.

  You can try to clean the print heads, this guide will show you the correct way to clean: "the following printhead appears to be missing or corrupt" or "the following printhead has a problem" Message displays on the all-in-one.

  Let me know if this can help,

• HP Officejet Pro 8600: Printer does not print in color

  I just got the color cartridges refilled at Costco. Now, my printer does not print in color.  I printed out a diagnosis and cartridges are showing that they are full.  The actual color of magenta is a deep rose, so I know that some of the magenta is crossing. Cyan (blue) and yellow printed black on diagnostic tests.  I know that Costco filled cartridges with the appropriate color because I can see the color on/in the cartridge.  Suggestions on what to try? I bought the printer on January 27, 2013.

  Hi @monitons,

  Welcome to the Forums of HP Support!

  I see that your HP Officejet Pro 8600 printer will print correctly since fill you the ink cartridges. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution" if I helped successfully will solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand the frustration you are experiencing.  It seems that there is a problem with the print head or ink cartridges.

  To determine the cause, I would like to use this document:

  • Fixing poor print quality

  If the problem persists, I suggest you try a new complete set of ink cartridges.

  How many times have you filled out the ink in these cartridges?

  TIP: Reloaded cartridges can stop functioning over time, if the nozzle one chip or ink is damaged.

  Note: HP recommends you to use genuine HP cartridges. HP does not guarantee the quality or reliability of cartridges HP cartridges refilled HP.

  If you have completed all the above steps and your product still has a problem, service the product.

  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• My HP Officejet Pro L7680 print a blank page before every PDF print job

  My HP Officejet Pro L7680 print a blank page before every PDF print job, regardless if it's a PDF I create or a tht is sen for me.  All PDF files behave in the same way. The Document is good, but its annoying to have to go out the blank sheets and put back them in the printer.

  Hello @RMorley,

  Thank you for visiting the Forums from the HP Support! I understand that when you print pdf documents on your HP Officejet Pro L7680, it prints a blank page.

  There could be a few things gong here, we will make sure that you have not configured it to use a separator between the draw sheet:

  1. go to your devices and printers

  2. right-click on your JO L7680

  3. navigate to printing properties

  4. click on the Advanced tab

  5. click on the Separator Page

  It was empty or was there something put there? If something is listed here please delete and apply the changes.

  If there was no set of pages of separation, I would like to you to perform printing and scanning doctor > www.hp.com/go/tools- it was designed by HP to offer users troubleshooting and characteristics of fix needed to solve many common problems experienced with HP print and scan the products related to Windows computers.

  The PSDR find something, let me know the results?

  If you still print the extra, please check the size of the paper, that is - this currently fixed at?

  Please let me the following information if you still get the blank page before prints:

  1. What is your current operating system, Windows or Mac and what version?

  2. What is the connected printer, USB or wireless?

  3. If you print from the internet or e-mail you get the blank page or documents?

  Thanks again,

• OfficeJet Pro 8600: Printer offline and HP Support for Windows 10 don't come upward

  I'm trying to scan pictures to my computer.  Have upgraded to windows 10. My printer is connected wifi.  I bring the printer in Control Panel, set up my printer and it says printer is offline.  Indications are no good they do not appear to be implemented for users windows 10. When I try to go to the hp support for windows 10, I have just a white screen.  I am very frustrated.  I can print to the printer, but he won't let me not scan to the computer, and that's what I need.

  Hi @Procats,

  Welcome to the HP Forums!

  I understand that you cannot scan on Windows 10, with your HP Officejet Pro 8600 printer. I'm happy to discuss this issue scan for you!

  Please, try the following steps:

  Check the connection of the printer on the network and troubleshoot any problems with the printer, router, installation or connection.

• HP OfficeJet Pro 8600 Plus: how and where can I find the year of the printer? HP OfficeJet Pro 8600 more

  How can I get the printer HP OfficeJet Pro 8600 year more?

  I looked in the staus report printer and the different labels I can find on the printer itself. I don't know that I just lack.

  I bought it new, so I have no reason to suspect that the information has been removed before purchase.

  Thank you

  The printer status report has 47 online date (rounded to the week) the print head has been installed.  Except in rare cases where that the printhead has been replaced, this would be the date of the printer has been installed.

• OfficeJet pro 8600 print a single vertical black line when using the charger

  OfficeJet pro 8600 print a single vertical black line when using the charger

  Hi @realestatejeann,

  I see that you have found one black vertical line when using the ADF. With a few steps, we should be able to solve this problem.

  Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

  Here is a document for the cleaning of the glass Strip and the underside of the scanner cover.

  Vertical stripes, lines or streaks on Copies, faxes or scans.

  If you need help, let me know.

  Good day!
  Thank you.