HP Pav M4 - 1012TX 35cm: my 3rd OEM CD does not able to complete the recovery

Dear team,

I bought HP Pav M4 - 1012TX 35cm in 2013 and recently upgraded to windows 10. However it did not work very well and so I downgraded to version 8.1 himself.

But there was some error durig the process and in the end, I decided to use my recovery cd.

my bad luck my 3rd recovery cd does not work and could you please help me on the way to recovery cd command.

All possible suggestions are welcome please. TIA

Hi @Bharath1,

Thanks for posting your question in the HP community, a great place to get support and resolutions of the experts in the community. I read your post on the order of recovery media for your HP computer as windows 10 will not work correctly. It will be a pleasure to help you.

I will direct you to the correct location to order recovery media. Please visit this link to contact support HP phone to order the recovery media for your computer. Link: http://hp.com/contacthp

You must select the country and language. Then enter the number of the product of the unit and follow the instructions on the screen to contact the hotline.

I hope this helps. I would like to know how this happens. Please mark this message as "acceptable Solution" if it helps. Also, Bravo would be appreciated for my efforts by clicking on the "Thumbs Up" button. Take care and have a wonderful week ahead.

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