HP pavilion 13-b080sa: black HP screen
Hello. I tried to support Dow Google Reader of my laptop. Once the download is finished my mcafee antivirus quarantined a virus called arthemis. It was all fine for 10 minutes, then requires the restart and update to date, did and since then, the screen is black. Only the mouse is visible, I can move, but no other sign on the screen, just black.
Have tried a few things, nothing works. VU advises on remove the battery and power. Could not try it because I don't have not if that laptop has a removable battery.
Help, please. I have important information for studies on the inside.
Hello
IM this case, download AdwCleaner on the following link (there are 4-5 second delay until it's available)- Save in your downloads folder.
https://toolslib.NET/downloads/finish/1/
A once downloaded, close all programs, open your download folder and double-click the application to run it (click Yes to any uac prompt).
Click the scan button.
When the results are displayed, click the Clean button - when you are prompted to restart, click Ok.
It starts on the desktop correctly now?
Kind regards
DP - K
Tags: Notebooks
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Please get back to me how that happens.
If you want to say thanks for my effort to help, click on thumbs upward to give me a Kudos.
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