HP Pavilion 17 Laptop: I've upgraded to Windows 8.1and get a dll error

I have a HP Pavilion laptop. Windows 8, 64 bit I've finally upgraded to 8.1 Windows because my son said I should. It seems fine except for this error I get once I connect to the pc and I could be in Facebook or just browsing.  Error message reads as follows:

Startup problem

C:\Progra~1\COMMON~1\System\SysMenu.dll

Specified module could not be found.

I looked online for this error message. I see many say a word about malaware. I don't know what it is. As much I know it started right after the upgrade to 8.1 today.

Any help or suggestion? Much appreciated!

Hey @vmamw23,.

Try watching this blog we give you a step by step solution. This link comes from a third party site. Please read everything before you start.

You can do a System Restore. System Restore will help if something is automatically updated and wasn't on the laptop.

When running a system restore note remove all USB devices. Disconnect all non-essential devices because they can cause problems.

It shows me it seems to be interference with the task of software, usually your virus protection.

You may need to disable this software, and then run Windows Update.

I hope this fixes things for you.

Thank you.

Tags: Notebooks

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