HP Pavilion b030tx 14 ": new copy of my W8

Hello

Its a 1.6years old laptop which is out of warranty.

I realized my recovery discs (W8 - preinstalled) were corroputed and my laptop is empty without BONES.

I want to install my original OS of my recovery DVDs, but they do not work.

Anyone can suggest me how to recover my recovery DVD or can I get a new operating system of the compnay based on the product number and serial number?

Please help me.

Hello

Your care.

Have you tried to disable the secure boot & Legacy enabled in the BIOS, change the boot order to boot from the CD/DVD drive and try to boot again?

Did you try to call HP and order the recovery media. If they have it in stock, they will send it to you:

Order recovery media

Conatct HP

Ask for recovery instead of DVD USB, they last longer, zero evidence etc. - chances of getting damaged is less.

Otherwise if you want to install Windows 8.1 update your system to Windows 8, you can do that by the OWN INSTALLATION by making a Bootable USB - follow Option 1 in this tutorial without delay. Select the correct edition of Windows 8 preinstalled on your laptop when you download. Product key Windows 8 embedded in the BIOS of your laptop will automatically activate Windows Update 8.1 on install.

After the installation of the OS, and drivers can be downloaded on a USB key, install it from there to the laptop.

Concerning

Visruth

Tags: Notebooks

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