HP pavilion dv6 notebook (my dvd burner does not work

Similar Questions

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  I bought plusv15 real player and it has been installed. for some reason any dvd burner does not work. A pop up comes up saying wrong disc record and replace it with a new drive. I did it three times. Real player support me staff referred to you. Windows dvd burner does not work.

  Hello

  I suggest you try to execute this fixit and see if it helps:

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  I would also ask you to contact the manufacturer of your computer to check the updates of the firmware of your CD/DVD drive.

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• My CD/DVD burner does not work after installing Windows 7.

  Hello.

  I recently installed Windows 7 on my laptop (about 2 weeks ago), initially delivered with Windows Vista.

  The facility is perfectly, and I enjoyed the simplicity of the new operating system.

  Everything was going well for about 2 weeks.

  I was able to burn CDs and DVDs.

  But today, when my father asked me to burn a CD for him, Windows Media Player 12 says that I had to connect a burner and restart Windows Media Player 12.

  I restarted the program, which did not work.

  I restarted my computer, that didn't work.

  I uninstalled my CD/DVD burner drivers and reinstalled them back on and I thought that WMP12 had started working.

  But when I put the blank disc inside my laptop and started the burn, my computer gave me a message there was an error in burning the disc, and I had to close WMP12.

  When I got the farm, WMP12 and then tells me to connect a burner and restart the program.

  After that, I looked for the drivers online set to level, or to the bottom of the slope to.

  But none of them worked.

  After that, I talked with a HP technician who told me that it is better to stick to the pre-installed operating system that comes with a computer and not downgrade or upgrade manually.

  She also said that because my computer was made for Windows Vista, it was the compatible operating system for my internal hardware.

  It gives me no drivers or anything to install.

  I should have come to Microsoft first, because now I realize that HP has nothing to do with Windows 7.

  If Microsoft, I ask you:

  When you install Windows 7 on an original Windows Vista laptop and that your CD/DVD writer works for about a week, then it stops working...

  What should I do next to fix this? :(

  Please help ~!

  -Kyo

  Hey Kyo - San,

  Given that the troubleshooter could not see the CD DVD drive, you can try to navigate to the following location in the registry editor and deleted the upper filter and lower filter keys and check if it helps you get the job of CD DVD player.

  1. click on Startand then click all programs.

  2. in the start menu search box type regeditand press ENTER. If you are prompted for an administrator password or a confirmation, type the password, or click allow.

  3. in the navigation pane, locate and then click the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  4. in the right pane, look for UpperFilters and UpperFilter key and select it.
  Note You can also see an UpperFilters.bak registry entry. You don't have to delete this entry. Click UpperFilters . If you do not see the UpperFilters registry entry, you may still have to delete the LowerFilters registry entry.

  5. on the Edit menu, click delete.

  6. When you are prompted to confirm the deletion, click Yes.

  7. exit the registry editor.

  8 restart the computer.

  Note: Sometimes, this problem is due to two Windows that have been corrupted registry entries. To resolve this problem, you must use the registry editor to delete the corrupted registry entries.

  However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.

  For more information about how to back up and restore the registry, follow these steps in the KB Article: http://support.microsoft.com/kb/322756/

  Access the link below to learn more about the CD-ROM drive or the DVD drive that does not work as expected on a computer.

  http://support.Microsoft.com/kb/929461

  Note: the article above is for Windows Vista and the same applies to Windows 7.

  I hope this helps. Let us know the results.

  Thank you and best regards,

   

  Srinivas R

  Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• I recently installed Windows 7 Home Premium (x 64) on my HP Pavilion DV6 laptop and now Aero does not work!

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  Hello

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  Open the Aero Troubleshooter

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• DVD burner does not work

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  Hi Isabelle,.

  1. did you of recent changes on the computer?

  2. what Microsoft fix it have installed on the computer?

  3. What is the version of Windows you are using?

  The Code 10 error code is generated when the Device Manager has not enough information or error that spread upwards by device drivers is not recognized by Device Manager. In addition, this error may occur if one of the pilots who needs the unit does not start. If multiple drivers are used by a particular device, it can be difficult to determine which failed.

  See the Microsoft article and try the steps mentioned below.

  Description of errors related to the 10 Code that generates the Device Manager in Windows on computers

  http://support.Microsoft.com/kb/943104

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• -DVD burn does not work in the DVD player sometimes

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  Jose

  Hi JoseCedeno,

  See the following troubleshooting article:

  http://support.Microsoft.com/kb/982116

  I hope this helps!

• HP Pavilion dv6 Notebook PC: HDMI Port does not

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  Hi @Saxnot, @muzza180,.

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  Is anyone out there who has the same prob as me?

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• Error message: "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged" and dvd burner does not

  Original title: dvd burner does not work can not load the driver

  I get this message "windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged.

  Can someone help me?

  Hi Garry_x,

  1. were you able to use the DVD burner before with no problems?

  2. you remember to make changes to the computer recently?

  This can occur when more than one service is defined for a device, if there is a failure at the opening of the service registry entry, or if the driver name cannot be obtained from the service registry entry.

  You can check out the following link and check for the resolution:

  http://TechNet.Microsoft.com/en-us/library/cc772156 (WS.10) .aspx

  You can also read the following article and check if it helps:

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/kb/982116

  Hope this information is useful.

• Double layer DVD burning does not

  The double-layer DVD burning does not work on my XPS420 w/vista.  The drive reads everything good and burns only 4.7 GB very well.  When you try to burn to a disc double layer blank he Burns half of the project (probably a layer), and then gives me an error message.  This happened with two different software.  Once with Roxio 10.1 included with the system and once with DVD Shrink.  I use an ISO image file appropriate.  My Player recognizes a disc blank double layer with 8 GB of free space.  During the burning process is when all else fails.  I downloaded the update of the firmware as well.  My thought is that it may be a media problem.  I virgins, disc double layer 8.5 GB DVD + R DL.  It's a brand off I've not heard of, but that was all that was available at the store.  It is a toshiba player, not sure of the model number.  16xRW +-.  Note: the front of the drive said no DL.  If all goes well they installed the correct drive.

  any thoughts?

  Thank you.

  Message edited by voiron on 2008-05-15 10:45
  
  

• DVD burner does not recognize blank dvd inserted

  DVD burner does not recognize blank dvd inserted into the pc

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• CD/dvd burner does not

  CD/dvd burner does not, tried to download the driver but nothing is made, when I try to burner anything or cd playback, nothing happens except when I try to burn a drop of water comes on saying connect burner and try again. the cd itself is rotating in the machine but it is not read then I can't play any CD at all even the drive to reinstall the driver for the cd/dvd drive. can anyone help please

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• My CD-ROM/DVD-ROM does not work

  My CD-ROM/DVD-ROM does not work.  Manager of devices display a "!" on the Optiarc DVD RW AD - 756 A ATA DEVICE.
  1 device state poster (this device cannot start. (code 10)).
  2 update driver... shows that the best device driver software is already installed.
  3. it is the driver of manufacturing.
  4. I tried the microsoft fix it downloads and it has not solved the problem.

  Hope that enough information... Oh, my computer is computer laptop HP Pavilion G60-231Wm.

  Grateful for any advice...

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• On Qosmio G20 DVD player does not work

  On my laptop dvd player does not work perfectly.
  I can watch DVDs and CDs, but I can't burn CDs or DVDs at all.

  This laptop is a former view model and think that when I bought the store I bought it since deleted most of the information

  Help, please

  Thank you

  Hello

  There are two possible reasons why you are not able to copy anything to the CD or DVD.

  First, it may be possible that the drives used are not entirely compatible.
  In such cases, it s always advisable to test different CD and DVD from different manufacturers.

  Secondly, the issue could be related to a defective laser lens; in many cases, this can happen because of a physical constraint. If the laser lens can not calibrate in a good position, then the player will not be able to handle the inserted discs.
  This could be the worst case, because this issue is not repairable. Just a STRANGE replacement could help.