HP Pavilion dv7 LM726AV: upgrade Windows 10 problem

Running Windows 7 Edition Home Premium SP1 update.  Try to upgrade to Windows 10.  Never received 10 Windows icon in the taskbar.  Downloaded the file "GetWindows10" several times by going with HP Support Assistant and directly to the web page of MS Windows 10.  (Both lead to the same web page.)  When I double click on the file GetWindows10 it brings up a window asking if I want to run it.  I click on "Run" and it will immediately without doing anything.  No message on what could be the problem.  (I've already installed Windows 10 on laptop Dell woman with no problems.)  Because this Windows 7 came with my HP laptop, is there something different that prevents Windows 10 from loading?  Or any other suggestions?

Paul,

Thank you very much it worked very well.  I write what happened in case someone else has this problem and reads this.  I went on the website of Windows 10 you recommended which was different from the one that I had been responsible for front.  This one also had a button for Windows 10 so I tried that first.  You download a file "GetWindows10" which was different from that of the other site.  However, he had the same results: she did nothing.  So, I went back on the site to create a DVD that you recommended.  I clicked on the tool of creation of media upload you a file to the media tool.  Opening this file has two options.  We want to install 10 Windows on this computer, and the other was to create a file that will be used on other computers.  I assumed it was just an option to download different ISO on DVD files.  I clicked on the installation of 10 Windows on this computer option and he proceeded to download Windows 10 and install it on the computer without the creation of a DVD.  He worked mainly as clicking the icon of Windows 10 that my wife had on his cell phone.  Why the "GetWindows10" file did not work and this process worked very well took place are a mystery to me.

Tags: Notebooks

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