HP Pavilion Notebook 15-n225se: Cap lock does not work

Hello everyone

The cover lock does not work, or no led light upward.  She went to work, to work from time to time and now not al all.

Because passwords often have caps there is problem enough.

I got tired of doing a hard reboot, but the f10 key not give me access to the bios menu.

I don't have an external key board to attach so cannot determine if it is a hardware or software problem.

I'm now using the virtual keyboard that lights up successfully the cover lock.

So I use the virtual key boad for the lids and the normal key Board for everything else.

Only a short-term solution, however.

If it is problem of contact with the cap lock key or is it a software problem?

Because this is a business Computer to have out of action is a major problem... all I can do to solve this problem.

Any suggestions please.

Thank you very much

Hi @Vegimite,

Here is the link of how to open the keyboard on the screen to type: https://support.microsoft.com/en-us/help/10762/windows-use-on-screen-keyboard

You may need it if the physical keyboard brings your boredom.

You can also contact the HP support or a local repair shop to arrange a physical control for the LED issue caps lock.

For HP, the following support link http://www.hp.com/contacthp allows to create a folder for your problem and contact HP. If you do not live in the United States / Canada, please click on the link http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html to get contact information for your region.

Tags: Notebooks

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