HP Pavilion Notebook - 17-f125: HP TOUCH FOR MOUSE HP PAVILION 17.3 PAIR CONNECTIVITY PROBLEM

I have the HP touch and pair of mouse and the laptop can not find it... What can I do?  I press the bluetooth button.  on the mouse and a analysis of the laptop new devices and I get nothing.  Help!  I can not even find the option bluetooth on your laptop to see if it is enabled or disabled.  I used help on the laptop... did not help

@suitestorm1 ,

Hello and welcome to the forums HP support thank you for posting.  Heres are some links for you so that you can provide us better so that we can help you better.

The question of best.

Complete model and product number.

Please provide your operating system.  The reason why we are looking for the product number must match your exact product.

Now for your problem of bluetooth.  This next links will help in solving the problems of bluetooth.

Using Bluetooth (Windows 8) devices

Understand and troubleshoot Bluetooth wireless technology (8.1 Windows, 8, 7, Vista, XP)

One thing that I would try before anything is trying to connect to your bluetooth device to another system to see if it works on another system as well.

Please let me know how it goes.

Thanks again for posting and have a great day.

Tags: Notebooks

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