HP Pavilion Elite e9220y: HDMI connection problem

I can't get my computer to connect to my monitor (HP w2338h) in hdmi mode.   The graphics card is the original of the computer (Radeon HD 4350) that I'm looking for upgrade to a Radeon HD 6670, but I had no input (black screen) when I went from cards.  I have given the old card and OSD have the HDMI input, but it will connect only in VGA mode.   My drivers are up to date.  I replaced the HDMI cables and neither one works.  I have reset the monitor to factory settings in the OSD.  I'm stuck with a new video card that I can't use.

I also moved the card wifi to a new expansion slot to make room for the largest video card.  When I handed my old video card, I discovered that I lost my internet connection until I moved the wifi card to its original expansion slot.  It's a whole other issue...

Should I just an old dog that doesn't hunt anymore?  Otherwise the thing is what I need to do business.  For the games... Well well... not so much!

Thanks in advance.

Dear customer,

Welcome and thanks for posting your question on the Forum from HP Support.

Please see this article by HP "setting your monitor upward."

http://saw.CCE.HP.com/km/saw/view.do?docid=emr_na-c01643091 & HSID = 65324518 & sz = 19657

The web link above, they showed the steps for the HDMI connection, which should help you isolate the problem.

Hope this helps, for other queries in response to the post and feel free to join us again.

* Click on the white button on the right to say thank you Thumbs Up *.
Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

Thank you
VSL85
Although I am an employee of HP, I speak for myself and not for HP

Tags: HP Desktops

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