HP Phoenix 810 810qe i7 - 4790K

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• HP Envy Phoenix 810-130qe: Beats Audio Control Panel is missing after upgrade to Windows 10 anniversary

  OK I need help with my HP Envy Phoenix 810-130qe desktop computer. My pc came with Windows Pro 8.1 and it had an audio panel where you can set the audio beats. When Windows 10 came out I've upgraded to Pro 10 Windows and my control panel audio beats was still on my pc and worked very well. Then, when Windows 10 anniversary came out August 2 my pc automatically updated for the anniversary edition. Everything was normal, but my control panel audio beats had disappeared and I was able to find it anywhere. Do anyone knows how I can get it back or if there is no driver I can download to get it.

  Hello:

  If the W8.1 driver does not work, this W10 IDT audio driver should restore function Audio Beats.

  This package provides the Tempo IDT High Definition Audio Driver for assumption of office models that are running a supported operating system.

  File name: sp71717.exe

• Want Phoenix 810: No BeatsAudio / no Audio don't Post update Win10

  I've updated to Windows 10 in late June. I've never used my cd/dvd drive, but when I tried, it does not play my cd. I also realized that I had NO Audio when I played YouTube videos, or when I was watching videos on FaceBook or any other Web site. Yesterday while attending a GoToWebinar, you gave me a choice of Format Audio, and I got SOUND! However, I could not repeat this success on YouTube, etc. I use the headphone jack on the top Front of my Tower of envy. I get Audio if I plug in headphones for rear outlet, but I want to know what is the problem with the front Plug and my CD player. I tried updating my Audio drivers and anything else I could find, both on Windows and HP Support. Please: HELP!

  You are the very welcome.

  If you enter the product number of your PC in the search box on support site, it should direct you to the exact Phoenix 810 model support page.

  Many products are on the label as well as the serial number.

• Install the Windows own 8.1 to want Phoenix 810-230qe?

  I just bought a HP Envy Phoenix 810-230qe with Windows 8.1 Pro 64-bit.  It's my first HP system and so far I was impressed by the HP control process, fast delivery and the computer itself from what I can tell so far.   However, I have a question.  How must we do to do a clean install of Windows 8.1, without all the additional software that comes standard with the system?

  With my previous Dell systems, I have always asked for a Windows DVD and I downloaded the necessary additional drivers from Dell.  I bought a set of HP System Recovery install discs are expected to be able to do a cleanup, but unless I'm missing something, I don't see any options for loading just the Windows operating system and the related system drivers.  I see there are a few available through HP suspport drivers, but not all that are necessary and I see still no way to do just installing the OS.

  How is that possible?  Thank you...

  Hello

  You have the Win 8.1 drivers on your PC now located in the folder in C:\SWSETUP.

  Copy this folder to an external drive for use later when necessary.

  I don't know if you can download the 8.1 Win. ISO from Microsoft with an OEM product key. You couldn't do that when downloading win 8. You need a detail or, I think, a upgrade product key.

  If you have a retail key to win 8 you can Win 8.1 free download here.

  I would like to delete the stuff you want via programs and features and then create acustom Refresh Image. Then, if you need to recover, use the IRC with no expansion of the seller. Create an image of Microsoft System or use third-party imaging software.

  Jaco

  I'm not an employee of ch *.

  "" "" Please give a "Bravo, Thumbs Up" If the notice is relevant or "accept as Solution" to help other users of the forum having a similar problem.

  HP products:
  Retrograde 810-150se (Win 8.1) office in Win 7
  17 t - j000 Notebook (Win 8 upgraded to Win 8.1)
  H8 1380t CTO Office (Win 7)
  560z Desktop (Win 7)
  
  Other PC:
  Laptop Dell Inspiron (Win XP upgraded to Windows 7)

• No Audio - HP Envy Phoenix 810-145QE

  Not audio on the back or the upper connector, using the "Troubleshooting" of the message, it is that no device is connected. My headphone and line connection of the speakers work fine on my old HP computer. HDMI audio output does not work, but I really don't want to use this video out all the time. I tried to reinstall the driver, who was the same as this computer is less than a month. Why she even check to a device 'connected' to the audio output, that kind of thing is just a matter for additional problems.

  Hello BobinLA,

  I understand that you are having problems with audio in the upper rear connectors on your desktop HP ENVY Phoenix 810. In view of the new way in which this computer is I think it would be better if you contact HP Technical Support. This will ensure that your problems is not only dealt with, but a proper documentation.
  
  I want to thank you for display on the HP Forums. Have a great day!

• Want to Phoenix 810-160: USB controller driver

  I need the driver for the USB controller to a Phoenix 810-160 desire. the system motherboard is a worm MS-7826 1.0, the device in the "other devices" section manager said there is no driver installed.  I tried all the usual bugs, uninstall it, restart, update driver etc. nothing works.  Working USB 2.0 ports 3.0 ports do recognize not all devices, but they will slow down load a cell phone when it is connected so that they get the power. Thanks for the help

  Hello, go to http://support.hp.com/us-en/drivers/selfservice/hp-envy-phoenix-810-100-desktop-pc-series/5399342/model/6529902

  Download USB Intel under section (sp65142) Chipset host controller driver and install.

  If it does not please post since the Device Manager hardware ID to find the suitable driver for you.

• Want to Phoenix 810-330qe: upgrade, update necessary graphics card power supply?

  I'm a Phoenix 810 - 330qe, currently equipped with the stock Nividia GTX 745. I bought a graphics card GTX 970 upgrade for better gameplay and use of possible VR helmet. I have not yet installed, but wonder if my power supply must be upgraded to handle it all. If so, will what power take?

  The new card is spec'd to draw 145W and recommend a power of 500W. The 745 GTX is spec'd respectively 55W and 300W. The current stock PSU is rated at 500W, but do not know if that pushes its limit. The only other setting I had installed an SSD alongside that of stock.

  Help suggestions, thank you.

  I would upgrade the PSU, considering that you've also added an SSD.

  Take a look at the Corsair Builder supply.

• HP Envy Phoenix 810-160: give up WiFi

  I have a HP Envy Phoenix 810-160 that I bought in April of 2014, it came with loaded Windows 8.1.  It has a Broadcom BCM4352HMP 801.11 ac 2 x 2 Wi - Fi adapter.  It maintains abandon the connection. I have install the driver is 6.30.223.170 from 09/06/2013, I tried updating the driver and it says my driver is up to date. When I go to the available networks list my network is listed under the power of the full signal.  It does not connect and says that it can't connect.   I turn on/off the device in Device Manager and reboot, then I get anywhere from two minutes to an hour or two of functionality so that it falls new.

  I'm going through HP and widows forums forums all day looking for a solution.  I followed all the troubleshooting steps I found on the HP and Windows forums, but none were specific to this model PC and a wireless adapter.   The only step I have not tried it replace the adapter.  computer 8 months, I want to buy a new card from the computer.  As it is connected to the internet from the computer, I received, it's only this morning December 26, 2014 that the connection has begun to wane.

  I tried to update the driver, uninstall and reinstall the adapter off the blue tooth adapter, currently if I toggle the device once in a relationship and reboot, I get a time where I stay logged in, but eventually, he abandons the connection again.

  When I turn on the computer the little indicator white wireless on the front of the computer lights up almost instantly.  I see my home network with the power of the full signal and two laptops and my Iphone right next to the computer to connect to the same network with full signal strength.

  Hello:

  This is the latest driver W8.1 I could find... 6.30.223.227

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=CP-139598-1 & CC = US & DLC = in & LC = on & JumpID = reg_r1002_usen_c-001_title_r0002

• HP ENVY 810 Phoenix 293d: update BIOS for HP Phoenix 810 Mainboard (293d) with (MS-7826 (Kaili))

  Hello. I need BIOS update for HP Phoenix 810 Mainboard (293d) with (MS-7826 (Kaili))

  My current bios is dated to the 29.05.2014 80.21

  You can try to extract the .exe for the files. Just more work but not a guarantee and it would even work. HP has made the bios updated mainly to run through the OS itself when updating. Or they would put the files to a USB stick as another choice. That's what I guess.

• HP ENVY Phoenix 810 - 370st: upgrading Ram for my HP ENVY Phoenix 810 - 370st

  I have 16GB in my HP ENVY Phoenix 810 - 370st, with room for another 16.

  I've been looking for affordable options to upgrade, but does not know how much pine should I get?

  It seems that the most common options are 240 and 204... or was a Dyslexic? Is there such a thing as 204?

  I need to know EXACTLY what kind of RAM works for my computer. Thanks to you all.

  Hello

  The modules are 240 pins

  Specifications of the motherboard, IPIWB-PB (Pittsburgh2) | HP® Support
  http://support.HP.com/us-en/product/HP-envy-Phoenix-810-300-desktop-PC-series/7161705/model/7276717/document/c03605561/

  • The four-channel memory architecture

• HP ENVY Phoenix 810-445qe: specifications of need on 14.79 GB "Disk 1" labelled "Datadrive1 (e).

  I spent the last few days setting up a brand new HP ENVY Phoenix 810 - 445qe I ordered from HP.com. (Information system down in the case, it may be necessary.)
  
  I did what all the new owners of the system should do after you set up the system: I did a DVD repair system, and am about to do my first image with Windows 7 (64 bit) backup.
  
  Of course, when you perform an image backup (which is like making a photocopy of your hard drive to a point in time) you can not store this backup on the same drive you're imaging, for the obvious reason that you can not write to disk at the same time you are Imaging it. If the image backup dialog box gave me three options of storage location:
  
  (1) Datadrive1 (E)
  (2) WD MyBook external hard drive (G)
  (3) Blu - Ray / DVD / CD drive (F)
  
  I was curious about the "Datadrive1" because I didn't know that's where! I don't me read something about it, then I went to control panel > system and security > ' Create and format hard disk partitions "(under administrative tools on the system menu and security - or the type of management of the computer in the Start Menu) to take a look at the drives and partitions.
  
  This computer was said to come with a SATA 3 TB and because disk 0 is close to 3 TB, with a labeled 100 MB partition "EFI System Partition" a 2779,01 GB NTFS partition labeled "OS (C)" and an "HP RECOVERY (D)." 15,28 labeled GB NTFS partition So, there we have the bootloader partition, the partition of operating system Windows 7 and the HP recovery partition.
  
  But there is also a 'disc 1' labeled 'DATADRIVE1 (E)"formatted as one 14.79 GB NTFS partition. I was surprised to see this data disc, because one of my complaints about HP computers in the past (or at least those available through Best Buy) was that they were always set up with one disc for the operating system and data. (It is always a bad idea to host your data on the same drive that your operating system, because the system disks get use more heavy and are more prone to failure.)
  
  I recognized my Western Digital My Book 1 TB drive disc 2, entitled ' My Book (G) ' and formatted as a single partition NTFS of GB 931,48. It is the external drive only, I am informed, plugged into one of the USB 3.0 ports.
  
  So I called the support for questions on disk 1. Where is he? Is what kind of drive? Is what brand? Etc, etc. HP support officer did not know the answer to that! She told me that my system only comes with an internal hard drive and therefore that * must * be an external drive belonging to me. I have an external USB drive connected but it's G drive.
  
  The only USB devices connected physically are: dongle USB wireless keyboard and mouse from HP; My WD My Book drive; and a HP Photosmart C5180 all-in-One printer with nothing plugged into its card reader, who can't stand not anything on the order of 14.79 GB anyway.
  
  I would like to know the details about this DATADRIVE1, because) I don't really know what it is and if I should write data there and b) do not know how stable the device is. Thanks in advance for your help.
  
  ***************************************************
  
  System specs
  ---------------
  
  Computer: HP ENVY Phoenix 810-445qe desktop computer
  Operating system: Windows 7 Professional, 64 - bit
  Processor: Intel i7-4790 CPU with cache, etc.
  RAM: 32 GB (four connectors DIMM DDR3)
  Storage: (see below)
  Video: NVIDIA GtForce GT 640
  Audio: RealTek sound with Beats Audio card
  Network card: 802.11 b/g/n Dual-Band 2 x 2 wireless MIMO with Ethernet, Bluetooth (not out), etc.
  Keyboard & mouse: HP USB wireless keyboard and optical mouse
  
  Storage card
  ----------------
  
  System disk: HDD SATA 3 to with separate cache (Boot, OS, recovery partitions)
  Mystery disc: 14.79 GB NTFS (single partition)
  CD/DVD: Super Multi Blu-Ray/DVD/CD-Writer
  USB ports: 4 USB 3.0 and 4 USB 2.0 ports
  Card reader: 5-in-1 Multimedia Card Reader
  
  What is physically attached
  ------------------------------
  
  Video cable
  Dongle USB for HP Wireless keyboard & mouse
  USB cable for Western Digital 1 TB external hard drive
  USB cable for printer all-in-one HP Photosmart C5180
  Audio output to speakers

  Hello

  Look at least one "storage card" and you will see "separate cache. Which tells me that your PC may have a separate cache device (16 GB).  See the image below.  Check your motherboard for this device in the designated area.  What do you see?

  

• HP ENVY Phoenix 810: Tiles and charms stop working

  Tiles and charms stop working. When the tiles stops working (by clicking tile on causes Office Office window to scroll) and I could still access the charm of the research, I ran sfc/scannow as administrator. He showed a couple of corrupt files, he couldn't fix, but on reboot, the tiles and the charms worked again. Have experienced this on four times at this point.

  Seems to have started with the last Windows 8.1 update and is somehow related to the engine OneDrive of synchronization.  I hadn't used onedrive; started using it, and this mess. I disabled all settings onedrive pc and laptop and stopped using it. However, the message "Synchronization engine OneDrive" appears for no apparent reason, and then the tiles and charms stop working.  If I have Outlook and Foxfire open apps, they still work, and their open windows always appear in the toolbar at the bottom. All other app shortcut links that have normally pinned it disappear.

  When I try to shut down the PC, if I can do this via the charm of power, I get a message that it cannot be closed because the "Portrait Display Inc. app prevents close.» There is no such program indicated in the list of installed programs in Control Panel. I understand computer Googling there somehow integrated in the HP PC.

  It is a HP Envy Phoenix 810, with a monitor (not touch) HP, both purchased December 2013. 8.1 Windows running automatic updates; using McAffee All - Access AV, up-to-date. Standard desktop applications. No software of Dingo.

  I see that many other people have had this problem, used the approach of the sfc/scannow, with little lasting effect.

  Plnjmw, welcome to the forum.

  If you have configured the Windows system restore, I suggest go back to a restore point before you started having the problem.  This will tell you if the update is the problem.

  Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.

• WANT to Phoenix 810-210nj: my computer does not detect my TV card

  I recently tried to install a TV (Hauppauge 1200) card in my office, I tried in two different locations, it was not detected by the computer.

  Is it possible the slots do not work, or is there another problem.

  The card works in my old hp Windows vista desktop.

  Any help would be appreciated.

  Hello @abeavi,

  I understand that you are having problems, install your Tuner TV WinTV - HVR - 1200 MC PCI - Express on your desktop PC HP ENVY Phoenix 810-210nj running 8.1 for Windows 64 - bit. According to WinTV Media Center Kit Quick Installation Guide for Windows Vista Home Premium and Vista Ultimate, this card is made specifically for Windows Vista, and I doubt that Windows 8.1 will know that it is there.

  If you need additional support on this map I recommend you to contact Hauppauge.

  I hope that I have answered your question to your satisfaction. Thanks for posting on the HP Forums. Have a great day!

• HP envy phoenix 810-430qe: plug

  What are the specifications for hp envy phoenix 810-430qe

  Hello

  Looks like it's a CTO machine, you can build your listing preferred using the available options:

  http://support.HP.com/us-en/document/c04553299

  Kind regards.

• HP ENVY Phoenix 810-230qe: PC upgrade as a whole

  Hi all!

  I am writing to talk about upgrading my PC, a HP ENVY Phoenix 810 - 230qe, as a whole. Initially, I bought a PC with a FX-8320 and a little sad back in 2013 graphics card and bought a carepack with her. Once the graphics card has failed and has been replaced three times in a single year, I called HP support and a nice case manager (thank you Lorraine!) hooked me up with this one - a k 4770, 12 GB of RAM and a beautiful 270 r9. However, I'm not comfortable with the temperatures of the PC under load because there is only a single fan for all of your PC and it is blocked by water from Asetek 92 mm cooling for the CPU package.  So, I was looking to upgrade the PC as a whole around my birthday later this year. I had planned on keeping the CPU, GPU, RAM and 2 TB HDD, but I was left confused - the PC came with a 16GB mSATA 'Cache', and I know not whether or not the 2 TB of HARD drive or the mSATA drive has my Windows OS on it - if it has Windows, I'm having a few problems. A photo of two devices are here. Furthermore, I don't know how the CPU is. I was wondering if anyone knew or not that the CPU has been mounted normally or if it has been welded on - motherboard was made by MSI and the model name is "MS-7826.

  If someone wants to see my upgrade of the list or make suggestions, it can be found here. I hope I can get some tips on the PC as well as help with my questions!

  Adam, welcome to the forum.

  I'll add my comments in a space next to your questions.

  AdamF wrote:

  Hi all!

  I am writing to talk about upgrading my PC, a HP ENVY Phoenix 810 - 230qe, as a whole. Initially, I bought a PC with a FX-8320 and a little sad back in 2013 graphics card and bought a carepack with her. Once the graphics card has failed and has been replaced three times in a single year, I called HP support and a nice case manager (thank you Lorraine!) hooked me up with this one - a k 4770, 12 GB of RAM and a beautiful 270 r9. However, I'm not comfortable with the temperatures of the PC under load because there is only a single fan for all of your PC and it is blocked by water from Asetek 92 mm cooling for the CPU package.  So, I was looking to upgrade the PC as a whole around my birthday later this year. I had planned on keeping the CPU, RAM, GPU and 2 TB HARD drive, but this left confused me - the PC came with a 16GB mSATA 'Cache', and I don't know whether or not the 2 TB HARD drive (this hard drive will be installed on this Windows operating system) or mSATA drive (this disk is used as a cache and does she not have any programs.) has my Windows OS on it - if it has Windows, I'm having a few problems. A photo of two devices are here. (The 'Recovery Image D:' partition on your photo is actually on the 2 TB HARD drive.  The mSATA drive is not listed because it is not used as storage). Furthermore, I don't know how the CPU is. I was wondering if anyone knew if the CPU was normally mounted (here are the specifications of the motherboard.  The processor has a standard outlet and can be easily upgraded.) or if it has been welded on - motherboard was made by MSI and the model name is "MS-7826.

  If someone wants to see my upgrade of the list or make suggestions, it can be found here. I hope I can get some tips on the PC as well as help with my questions!

  What you are wanting to do can work.  However, whenever you have high end components in a matter of smaller size, you will have problems with the HEAT.  You're right to worry.  Heat will cause all components to fail prematurely.  If you try to move the motherboard for another case, you must ensure that the holes in the match of the motherboard the accessory in the case.  In addition, some of the connectors cannot be the same as in a case of HP.  HP has their motherboards designed specifically for them.

  Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.