HP photosmart 3310 printer does not print

Similar Questions

• Photosmart 3310 prints random colors even when printing black

  Photosmart 3310 prints random colors in color, print and even when printing black.  This happens with photos, copies and printing documents.  I cleaned the print heads, ran the scan/repair software that says that the printer works fine. tried color calibration and these charts don't print correctly to match the place.  The first printed grid gray background with the nuances of roses square.  Printed low rack square pink dark only on white, there was no way to calibrate.  I put in all new inks (hp only of course), and the printer recognized them.  I have unplugged, rebooted, uninstalled, installed again.  Help, please!  Thank you.

  I'm sorry you are still having the problem with the printer. You can always review the HP upgrade program. This is where you can buy a printer refurbished at a reduced price, which will be accompanied by a full factory warranty. These printers will also be eligible for care pack extensions too.  The number for USA and Canada customers to call is 1-800-474-6836. I am adviser to this program so that know all the options that are available to them when we're under warranty.

• Photosmart Premium C310a: Photosmart Premium C310a does not detect photo paper in the status bar

  Prints on plain paper e.g. A4, but does not recognize the 6 x 4 photo paper in the tray above, asks me to load paper in the tray.

  Hi @Ebeniste1uk,

  Welcome to the HP Forums!

  I understand that your HP Photosmart Premium c310a does not detect your photo on Mac OS X 10.10 tray. I am pleased to see that for you!

  I would recommend going through this guide, the printer is not Pick Up paper from the Photo Trayand watch this video:

• Photosmart eStation C510 does not print

  Hi my (?) Photosmart eStation C510 printer does not print! I checked all settings changed ink cartridges, it will print a color image, but it will not print black and text is missing from the photo - I cleaned the printheads three times. I found the 'helpline' inaccessible HP and am pretty much scream of rage and frustration. I don't understand why it will not be printed. Printing ink level indicator is not telling the truth because I replacead all the cartridges this morning and he said one of them is half empty! If I see another white page out of this printer I'll cry! I guess it's maybe that black ink nozzle is completely blocked - it's the only thing I can think. Other peoples encountered this problem? and Yes, I restarted, six times

  You both seem to have some problems with printing caused by your print quality.

  Suzyd (and I would like you to try this too, CPilenza), I recommend do you a similar process that is Cipelenza. I would like to open your machine and remove the cartridges and print heads. Then unplug your machine while it is still open. Then use a fluffy cloth (like a coffee filter) and little water to clean the contacts on the back of the printhead (the bumps in copper). Then clean the contacts inside the machine. So shut up and plug it / turn it on. Replace the printhead and cartridges in order ask the machine.

  Sometimes, if the print head is damaged, the part will be replaced.

  The two of you run this software to diagnose your hardware: http://support.hp.com/us-en/document/c02762272

  Let me know the results.

• Help please! Photosmart HP 6510 does not print

  Thank you for taking the time to read this.

  I had my HP Photosmart for about 6 months and it has worked well in the past by for the last two months, I can't get anything to print.

  If I send something to print the printer icon jumps up and down (and does not), when I opened the icon, it says:

  Print "Mocrosoft Word-..."

  Connected to the printer

  and then NOTHING!

  The other day, I spit a page that had been sent to print a number of weeks, but that's all.

  I uninstalled and reinstalled and looked through all the forums, I will find but have had no joy.

  If anyone can help me I would appreciate it really - I'm a mature student and I have a number of essays due.

  Thank you very much

  Hi jojodeb,

  Thanks for the reply.  I would like to reset the printing system, run software update and reinstall the printer with a USB cable.  If we are able to solve the problem effectively, we can then convert the wireless connection to test this type of communication. Follow the steps below and let me know the results.

  A. reset the operating system printing system:

  1. Choose System Preferences from the Apple menu.
  2. Choose Print & Fax on the menu display .
  3. Hold down the Option key while clicking on the "-" (deletion of printer). If no printer currently not added, hold down the Ctrl key while clicking on the button that appears above the button of "+" (add printer), and then choose reset printing... from the context menu.

  B. perform the software update:

  1. In the Apple menu, choose software update.

     
     Menu Apple in Mac OS X 10.6.6

  2. Software update checks the available updates. In the software update window, select the items you want to install, then click on install. Usually, you should install all available updates.
  3. Enter an administrator account name and password.
  4. Once the installation is complete, restart the computer if necessary.

  C. Reinstall printer with USB cable

  1. turn the printer and the computer

  2. connect the USB cable for printer

  3. USB connection to computer

  Note: this should automatically add the printer, if it does not manually add the TI-see below *.

  4. open system preferences, and then click Print & Fax

  5. click on the sign under component printer +.

  6. click on the name of the printer

  7. click on add

  8. test the functionality

  I hope this helps!

• PHOTOSMART HP 6520 does not print black. And the ink levels estimated for the other inks are not correct.

  Hi, I bought my photosmart Hp 6520 year last, October. But it is no more print black after replacing ink twice. I tried to clean the print head with water and tried "clean print head" in tools, does not solve the problem...

  What is wired is that I bought 4 new 564 inks the hp of the target 2 days ago, printed only less than 10 pages to see if the problem is resolved. Then my printer told me that the cartridge is too low... Is this possible?

  It makes me crazy now... What is even worse, I used a tool to detect my printer, and he said that is no longer under warranty... But he was only 9 months... How can I solve this problem? Thank you.

  The document here can help solve the black does not print on your Photosmart 6520.  Be sure to check the vents, as on the three solution.

  If this does not resolve the issue I suggest you call HP (1-800-HPINVENt to the United States, see here for details by the way).  The warranty online tool is an estimate, they will have a process of updated the status of the guarantee if necessary.

• HP Photosmart Plus B210a does not print Magenta

  Hello

  I have already posted in these forums about this, but no answers seem to solve my problem.

  Basically, my Photosmart B210 (who bought last October) does not Magenta print. I went through several cartrides real both HP and brand own PC World and Magenta print never to pages. The estimated ink levels show the Magenta levels accordingly well (full when it is new, empty when used etc.).

  I would like to know what steps I can take to resolve this problem, in addition to buying new cartridges (again!) and turn again and restore to factory settings - that did not work.

  Thanks for your help!

  When the unit will not print a single or multiple color, it is labeled as a print quality problem.

  You can find the steps to solve a problem of printing quality for B210a here.

  I hope this helps!

• my printer HP Photosmart Prem C410 does not start

  Hello

  I just got my HP Photosmart Prem C410 series and a few days ago it was printing leaves for school. I try of the starts today and it won't even turn on. I don't know what the problem...

  does anyone else have this problem?

  Hello sadiedoll

  Please try the following article, as it can help solve your problem.

  Printer does not turn on

• Photosmart 6520 - envelope does not print

  I use Windows 7 and Microsoft Word.  Printing options are set to main tray and the envelope is correctly loaded in the center of the main tray.

  When asked to print, the result is an empty envelope.

  The same happens when I try to print the "envelope" on A4 paper in the main tray.  It seems that Word does not send print information.

  There are no other printing problems.

  Lanzaga salvation,

  Can you estimate the level of ink in its entirety for each cartridge, by looking at the gauge of printer ink?  See the Solution 5

  In Word, an envelope can be set to use a different color ink in the document.  What color is defined for envelopes?  You'll find this under Options , and then click fonts.

  Don't do the setting in Word to agree with the central location of the envelope Feed ?

  When the envelope is printed, the document must be set to print one sided and not print on both sides.

  Does that help?

• Printers HP Photosmart 6520: Photosmart HP 6520 does not print black

  When I print from my Dell Inspiron One 2330 (wireless), the black ink does not work.  I ran 10 Windows troubleshooting link on your site and it did not help.  I printed a "quality report" directly from the printer and the black letterng was very good.  I installed the new (564XL) black ink but it did not help.  Several weeks ago, I installed Windows 10 and until this week, everything was fine.  My printer is configured as a default network printer.  I'm having the same problem when I print from my iPhone 5 and iPad.

  My problem turned out to be a hardware problem - bought a new printer.

• My Photosmart HP 6515 does not print black only.

  Sometimes, I want to print something on the web that has the color, but if I have no color and just want black and white how can I do? I don't see anything on the control panel of the printer that allows me to do that.

  The copy on the control panel function is, I suppose, just for the copy of something you place on top of the screen glass and not to the copy on the web. Is this correct?

  Other printers (such as my old Canon printer) allows me to do black and white.

  Hello

  You can set print black ink using the settings of the printer on your Mac:

  First of all, try to click the menu presets from the print dialog box and select the preconfigured black single preset.

  If this does not appear, follow the steps below to manually create such a "Preset":

  1. from the application used to print, click the file menu and select print. The print window is displayed.
  NOTE: The print window might be minimized: click the blue triangle next to product model (Mac OS X v10.5 or v10.6) or the button view details (Mac OS X Lion v10.7 / 10.8) see all available parameters.

  2. to access the color options, click in the area of selection below, listed as the name of the program (e.g. TextEdit)
  Will appear as Copies & Pages within Microsoft Office applications.

  3. Select Type/quality paper in the menu dropdown.

  4. click the triangle next to color Options of spending parameters.

  5. set the color to grayscale field.

  6. set the Mode to grayscale in black cartridge only.

  You can save the settings for later use by clicking preset > save current settings as preset.

• Photosmart 3310 printer: HP "Solution Center" can't find printer Photosmart 3310 on local network

  Hello

  My printer Photosmart 3310 scanner was working fine, but I recently had to reinstall the HP Solution Center software.

  Now the solution Center can not find my printer on the LAN.

  • I can connect to the printer via its IP address and see all the information about the printer and scan
  • Printing and scanning doctor can find the printer
  • Windows can see the printer and print

  But the HP Solution Center can not find the printer to install it, even when I type the IP address of the printer in the 'wired network' installation part of the Setup program.

  I used the latest version of the HP Photosmart and Officejet full feature software and drivers (August 2015).

  I don't know what else to do to try to get the HP Solution Center to find my pronter, I disabled the firewall, I tried to connect wireless and USB, but nothing seems to get the solution center to recognize my printer.

  Any suggestions?

  Concerning

  Hello

  Published on the website of HP software seem to be evil and not one used for your printer.

  I have notified HP to get this fixed number

  Run the installation once more and select uninstall to remove it from your PC, then restart your PC.

  Finally download and install the following software, it's good:

  http://ftp.HP.com/pub/softlib/software13/COL30951/MP-110165-3/AIO_CDB_Net_Full_Win_WW_140_408-5.exe

  See you soon,.

  Shlomi

• Photosmart 3310 printing issue - apparently ink leaks and failures of alignment

  Hi, sorry to bother but I am facing a problem with an All - In - One Photosmart 3310.

  -I am running windows XP.

  -L' printer is connected to several for my private with band wifi LAN.

  N ' got no code error on the question

  -All used within the printer cartridges are genuine HP and photo paper was also 10 x 15 HP (the one provided with the packs of cartridges).

  -L' printer is a little over 4 years now and he has his crazy suddenly two days ago. The printer has not been moved or damaged, it simply sound suddenly started printing blue black & white text characters and ended with the ink.

  As I have already experienced similar problems with some other printers, I well as cleaning cartridges and lining up, but it has not changed anything. I finally changed all 6 white ink by new ones, but all the same. I cleaned again, tried to align, but once again, no possible way to achieve alignment. "Alignment failed" came out at this stage.

  Here are some pictures to illustrate because I tried several impressions to make sure it wasn't a short-term problem be resolved with cleaning or alignments: photo printer problem

  It should be noted that no two prints come out the same way, some are mainly blu, other yellow or green...

  At this point, I didn't Kow where to start with this problem. There seems to be a leak in the print head (assuming that the magenta) and another leak with the blue wire (it can not see on the pictures, located at the bottom of the left hand side, but could not get any pic suited because of the plastic on the printer cover.

  So, I'm wondering the following things:

  -What a sound suddenly went to the printer?

  -It worth repair?

  -How to proceed?

  Any ideas? Thanks in advance for reliable advice.

  Alignment is probably a failure because of the incorrect colors being printed on the page. The printer scans each line or section of the alignment page using a special sensor inside the printer and check all colors from ink and their bosses and investment. If one of them is not what the printer is expected to be, the alignment will fail. I don't know what film you're referring. But I don't think it matters, as the cause of the failure of the alignment is quite obvious.

  I don't think it's possible for you to do something to solve this problem. Take it to a service center would be a better option, cos they have the tools and the expertise and training to do such things.

  The upgrade process differs from one country to another. I'm not sure of European countries, but in the United States, you can call the support technology and upgrade to a new printer with similar features as yours. HP has TS lines for printers, which is very different from Smart Friend. You must pay any fees to call them and talk to them. If you are in the United States, call 1-800-474-6836 and choose Photosmart all-in-One printer as your product to be transferred to the printer Dept

• HP Photosmart 3310 printer. Problem with new cartridges hp 363 original.

  I live in Italy and I bought an all-in one HP Photosmart 3310 U.S.. Once the original ink cartridges were being run-out, I bought a complete set of original HP ink cartridges that are new in Italy. Now, the printer screen displays the following message: "Printer set up to use ink cartridges 02" and do not want all works. The ink cartridge, I bought was 363 (n.6 cartridges for all 70 euros!). Please let me know if there is a way to change the configuration of the printer and allow it to work with 363 cartridges instead of 02. Thanks in advance for your answer. I'm looking to pass on your instructions. Best regards. Carlo of Urso

  Of course, I can't speak for cdurso, but for my part, HP refused to help me with the reset of the region. Some representatives of the foreign customer support told me simply repeatedly that my printer was obsolete, and that I had to buy a new one. However, I found a solution very simple to my problem. I simply pulled the chip on the ink cartridge in the region that the printer has been set to, and I stuck on my new cartridge. I think that this would negate my ink level readings, but it allows me to use the printer, which now works perfectly. I just have to ignore the "expired cartridge" message I get every time I need to activate or reset it.

• Photosmart 6520: Wireless does not work for HP Photosmart 6520 on 5G, but works on 2.4

  my all-in-one photosmart 6520 connects wireless network 2.4, but does not recognize nor can I manually get to recognize the 5 G wireless. I have 2.4 to print. This printer not 5 G is compatible? or is there a way to force it to recognize and work with 5G?

  The Photosmart 6520 wireless works on 2.4 GHz channels, it does not support 5 GHz. If your router supports both it should be possible to set up to allow communication between the computer on the 5 GHz access point and the printer on the 2.4 GHz band.

• hp photosmart 6515 software does not work after installation, click on the icons on the screen and nothing...

  I have a fairly (1 month) new HP Photosmart 6515e bought at Costco, replaced the ink installation cartridges with new ones at Costco and had to reinstall the software, but now it does not work. the icons are on the screen but when I click on the hand that resembles a printer, nothing happens, I have uninstalled/reinstalled several times nothing helps, have you tried the USB connection or Setup wireless, still no go, have an edition HP Pavilion p6267c running Windows 7 Professional 64-bit, 8 GB of ram all drivers updated. Help!

  Windows is the problem, I did a ton of googling and many people have the same problem with different printers, etc. I'm wasting my time here, please delete my profile, thank you.