Photosmart 3310 printing issue - apparently ink leaks and failures of alignment

Similar Questions

• Photosmart 3310 prints random colors even when printing black

  Photosmart 3310 prints random colors in color, print and even when printing black.  This happens with photos, copies and printing documents.  I cleaned the print heads, ran the scan/repair software that says that the printer works fine. tried color calibration and these charts don't print correctly to match the place.  The first printed grid gray background with the nuances of roses square.  Printed low rack square pink dark only on white, there was no way to calibrate.  I put in all new inks (hp only of course), and the printer recognized them.  I have unplugged, rebooted, uninstalled, installed again.  Help, please!  Thank you.

  I'm sorry you are still having the problem with the printer. You can always review the HP upgrade program. This is where you can buy a printer refurbished at a reduced price, which will be accompanied by a full factory warranty. These printers will also be eligible for care pack extensions too.  The number for USA and Canada customers to call is 1-800-474-6836. I am adviser to this program so that know all the options that are available to them when we're under warranty.

• HP Photosmart 3310 printer. Problem with new cartridges hp 363 original.

  I live in Italy and I bought an all-in one HP Photosmart 3310 U.S.. Once the original ink cartridges were being run-out, I bought a complete set of original HP ink cartridges that are new in Italy. Now, the printer screen displays the following message: "Printer set up to use ink cartridges 02" and do not want all works. The ink cartridge, I bought was 363 (n.6 cartridges for all 70 euros!). Please let me know if there is a way to change the configuration of the printer and allow it to work with 363 cartridges instead of 02. Thanks in advance for your answer. I'm looking to pass on your instructions. Best regards. Carlo of Urso

  Of course, I can't speak for cdurso, but for my part, HP refused to help me with the reset of the region. Some representatives of the foreign customer support told me simply repeatedly that my printer was obsolete, and that I had to buy a new one. However, I found a solution very simple to my problem. I simply pulled the chip on the ink cartridge in the region that the printer has been set to, and I stuck on my new cartridge. I think that this would negate my ink level readings, but it allows me to use the printer, which now works perfectly. I just have to ignore the "expired cartridge" message I get every time I need to activate or reset it.

• Ink advantage 3515: printing issues from ink advantage 3515 after a month of no use

  Hello everyone.

  I have problems with the print quality. In the summer, I installed the new HP original cartridges (black and color), a few printed pages and soon, I went to holiday - my printer has not been used or even turned on for about 5 weeks. A few days after my return, I tried to print text. Horizontal stripes appeared. I tried cleaning software (a natural and deep) and the deep one always helped. However, when I tried to print something the next day the problem was back. I tried the update of drivers and clean the print heads and also I cleaned the cartridges with alcohol and a q-tip. Nothing seems to solve the problem completely. While this could be due to a faulty cartridge, I don't think it's possible for the two new cartridges, I bought to be somewhat damaged. I have attached a scan of the printed text - it has been printed in the landscape, vertical blank lines, you see are indeed horizontal.

  If you need further information please request now.

  Hi @Iwina,

  Welcome to the HP Forums!

  I understand that you have found horizontal stripes when printing with your printer HP Deskjet Ink Advantage 3515. I'm happy to discuss this issue for you!

  It is possible that the problem could be that during the time of your vacation, without the printer used. What ink cartridges could have dried a little. It is also possible, they could be defective cartridges. I would like to double-check that the steps outlined in this guide, print quality problems, have been completed. And that no steps have been missed.

  If the guide does not solve your problem, the ink cartridges will still be under warranty and should be replaced. Please contact HPtelephone support for further assistance. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  For more information on the use of the ink in your printer, please read carefully this document, the use of ink in inkjet printers.

  Good luck!

  "Please click the Thumbs up icon below to thank me for having responded."

• Photosmart 3310 printer: HP "Solution Center" can't find printer Photosmart 3310 on local network

  Hello

  My printer Photosmart 3310 scanner was working fine, but I recently had to reinstall the HP Solution Center software.

  Now the solution Center can not find my printer on the LAN.

  • I can connect to the printer via its IP address and see all the information about the printer and scan
  • Printing and scanning doctor can find the printer
  • Windows can see the printer and print

  But the HP Solution Center can not find the printer to install it, even when I type the IP address of the printer in the 'wired network' installation part of the Setup program.

  I used the latest version of the HP Photosmart and Officejet full feature software and drivers (August 2015).

  I don't know what else to do to try to get the HP Solution Center to find my pronter, I disabled the firewall, I tried to connect wireless and USB, but nothing seems to get the solution center to recognize my printer.

  Any suggestions?

  Concerning

  Hello

  Published on the website of HP software seem to be evil and not one used for your printer.

  I have notified HP to get this fixed number

  Run the installation once more and select uninstall to remove it from your PC, then restart your PC.

  Finally download and install the following software, it's good:

  http://ftp.HP.com/pub/softlib/software13/COL30951/MP-110165-3/AIO_CDB_Net_Full_Win_WW_140_408-5.exe

  See you soon,.

  Shlomi

• Photosmart 7510: prints is magenta ink

  I was away for a few weeks, and when I got home my printer will print is magenta ink. This cartridge has already shown as not empty and I just put in another. All the other colors print. I tried a reset partial semi, but not a hard reset. I tried to clean the print head and the connection of the magenta cartridge. Tried the cartridges via the cleaning program and also a second level of cleaning.

  Take a look at this HP doc.

  Use in the link to check your warranty status.

• HP photosmart C4700 printing issues

  My HP photosmart C4700 printer has a document stuck in queue which prevents further printing and not appearing is not in the box "which is printing.  Therefore, I can't clear the jammed paper.  Whenever I try to print I get status - doc error 1 printer in the queue prevents further printing.  Any help here please?  I tried to delete the printer and put it back in place and restarted my computer as well.  Thank you!

  Go to the Start Menu, type in Services, and then press ENTER. Scroll down to print spooler, highlight it, and then press the up button stop in the menu bar. Once the message arrives that he be arrested, go ahead and start it again. The document should now be removed from the queue.

  SC Tom

• hP PhotoSmart 7350 printer is listed as peripheral and not a printer

  Recently upgraded to Windows 7 Home Premium

  
  
  My hP Photosmart 7350 printer has been classified as a "other device"and not a printer. " So, I can not put as a default printer.
  My hP Photosmart 4215 printer is listed as a scanner.
  
  
  How can I get Windows 7 to classify these printers?

  I suggest you to uninstall and reinstall the latest compatible drivers for Windows 7.

  You can also run the troubleshooting of the printer.

  Open the printer Troubleshooter

  Open the printer Troubleshooter by clicking the Start button, then Control Panel. In the search box, type troubleshooting, and then click Troubleshooting. Under hardware and sound, click on use printer.

  For more information, visit the below mentioned link:

  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Printer problems: http://blogs.technet.com/b/markrussinovich/archive/2010/04/12/3324570.aspx

  Run the printer problems to: http://support.microsoft.com/gp/printing_problems?entrypoint=WHHT

  You can see the below mentioned links.

  http://Windows.Microsoft.com/en-us/Windows7/install-a-printer

  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  http://Windows.Microsoft.com/en-us/Windows7/change-your-default-printer

  http://Windows.Microsoft.com/en-us/Windows7/printing-to-the-correct-printer

• Re: HP Photosmart 6520 printer. Black ink will not print. Other OK. Tried the new cartridge and same problem

  I'm having the same problem. I ran the cleaning steps. I tried to lead the cartridges. I bought 2 black cartridges and both do not work. I've even used up my color ones do all the tests. Help please. I need my printer for school!

  Hi @ginim,

  Welcome to the HP Forums. I understand your printer is not printing black ink, and I would like to help. Please start with the procedure described in the following document; Printer prints a blank Page or do not print black or color ink for the HP Deskjet Ink Advantage year...

  If you have performed all the steps in the document above and the problem persists, not one of HPs, my personal recommendation is to use the solution put forward in the next video.  I suggest you only do this if the printer is out of warranty; How to fix an HP, not for printing black ink and lack of color printer

  In view of the comments, it seems that this will help you

  Even if the printer is maybe more under warranty, if the problem persists, HP may be able to offer something. Perhaps, they may offer you a discount on another model. What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number

  File number and phone number are displayed.

  Since you just bought the printer you need to know, HP printers usually have a warranty of 1 year from the date of purchase, you can check the warranty using the following if you wish; Guarantee cheque.

  I hope this helps.

  If this resolves the issue, please let me know if we can help others who may be faced with the same problem.

• HP photosmart 3310 printer does not print

  I have a windows vista operating system and a Photosmart HP 3310 all-in-one printer.   Lately when I try to print anything I get an error message and nothing will be printed. All connections seem to be OK and I've updated the drivers but nothing seems to work.

  My son was able to solve the problem by removing and then reinstalling the software priter.  Thanks for your help.

• HP Photosmart C309a: Hp Photosmart C309a print issues

  I bought a new Black XL cartridge and installed, but after printing for a day, it will not print black ink. The level indicates that the cartridge is half full with ink.  I aligned the print heads and cleaned the print heads. I used the Print and Scan doctor on the computer, but is to show that everything is fine. I'm running out of options to solve the problem.

  I found this solution for 309 a does not print black.

  http://h30434.www3.HP.com/T5/other-printing-questions/HP-Photosmart-C309a-black-ink-won-t-print/m-p/1026445#M50490

  I hope this helps with your question.

• My HP Photosmart B210 printer has a paper jam and I can't delete it.

  How can I clear a paper jam?

  Post proposed by the host to the appropriate forum category (for Windows |) Windows 8 | Failures of performance & system for Windows | Windows 8 | Hardware & drivers). ***

  Hello

  As OEM HP is responsible for the good operation of the printer and their
  drivers provided. Check with HP support, their documentation online and
  drivers and ask in their forums.

  HP - B210 troubleshooting - how-user Guides - more
  http://support.HP.com/us-en/product/HP-Photosmart-plus-e-all-in-one-printer-series---B210/4021933

  HP support/troubleshooting & drivers
  http://WWW8.HP.com/us/en/drivers.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  ================================================

  The main issue is probably the drivers, but these can help:

  Windows 8/8.1 - Fix printer problems
  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-8&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Windows 8/8.1 - How to solve printing problems in Windows
  http://Windows.Microsoft.com/en-us/Windows-8/How-to-solve-printing-problems

  Windows 8/8.1 - install a printer
  http://Windows.Microsoft.com/en-us/Windows-8/install-a-printer

  Windows 8/8.1 - find and install printer drivers
  http://Windows.Microsoft.com/en-us/Windows-8/find-and-install-printer-drivers

  I hope this helps.
  --------------------------------------------------------------------------------------------
  Rob Brown - Microsoft MVP<- profile="" -="" windows="" and="" devices="" for="" it :="" bicycle="" -="" mark="" twain="" said="" it="">

• Cannot print from MacBook Air on the Photosmart 3310 network

  My MacBook Air can connect and print via the USB port on my HP Photosmart 3310 printer, but it can not connect via the URL on the wired home network. The printer is connected to our home network and works perfectly with several other PCs, wired and wireless. Using the option of printing and scanning in system preferences, I chose the icon IP and entered the URL of the printer: http://192.168.1.10 (tried with and without the http://). Under the protococol, chose Internet Printing Protocol - IPP (also tried the other options). Use the default name (address echo). Location in the basement and selected "HP Photosmart3300 series" as being the solution of printer software.

  After the implementation of break, I get the message, "failed to make the printer on your network. " Unable to connect to ' 192.168.1.10"due to an error. You want to create the printer? "When I say yes, he creates a printer icon, but says that the printer is offline. I did, but I would like to see the information tab showing the serial number, address, etc. If communication with the printer exists, but no handshake for printing.  Any help would be greatly appreciated.

  Please contact me at [email protected].  Thank you.

  Wizdad

  Just solved the problem by downloading and installing the update of the HP v.2.14 for OS X printer drivers for http://support.apple.com/kb/dl907.
  Protocol should be "HP Jetdirect - taken." Thank you all for this forum. I should have read before posting.
  Wizdad

• Photosmart C7280 All in One Printer, Error Message - ink system failure

  Hi, I have above named printer with an ink system 0xc18a0406 failure Error Message.

  The Printerhead cannot be taken out for cleaning, because there is no leverage. Please can you help me?

  Thank you, Cynthia

  This might help you:

  http://h30434.www3.HP.com/T5/Ink-toner-cartridge-printhead-issues/do-you-have-an-ink-system-failure-0xC-error-message/TD-p/740567

• HP Photosmart 3310: HP Photosmart 3310 Solution Center

  I recently bought a new computer (windows 10).  On my old computer, I used the center of HP solutions a little with my HP Photosmart 3310 printer.  When I try to load the software on the new computer, I get the installation screen, which says: select install to begin the installation of your new HP device.  But the only option is to exit.  It is not a Setup button.  I hunted for it for hours without success.  Y at - it a setup that works, or am I just out of luck.

  Hello

  In devices and printers click right-click the printer and select remove device, then disconnect the USB if it is still attached.

  Then download and install the software below and check differences:

  http://ftp.HP.com/pub/softlib/software13/COL30951/MP-110165-3/AIO_CDB_Net_Full_Win_WW_140_408-5.exe

  Shlomi