HP Photosmart 5520: Duplex HP5520

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• Photosmart 5520 (but also others) duplex printing cleared at the bottom

  Very recently, I bought a Hp Photosmart 5520 and I found that sometimes the bottom of a page is cut off when printing double-sided. I looked in this forum and found that this problem is hardware related and can not be solved, but there are solutions. I did a few tests with my current setup and I want to share my discoveries, here for other users waiting for HP to add a FAQ for the photosmart 5520 entry. (but also for the 6520 and 7520, probably)

  The problem is clearly stated in a few messages, dating from September 2013 and Nov 2013, although it is not very easy to find

  http://h30434.www3.HP.com/T5/other-printing-questions/duplexing-discrepancy/m-p/2470573/highlight/tr...

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/double-sided-printing-is-cut-off-short-Phot...

  Basically, the margin of the low printable area is 3mm side simple impression, while it is 15mm (at least!) for the first page, double-sided printing. This is due to the fact that the printer must keep the paper in the output roll after that that he finished printing the first page. It is therefore IMPOSSIBLE to duplex - print a document with text or graphics that extends beyond the margin of the lower 15 mm, unless the page size is reduced so that the effective bottom margin is 15 mm. On the other hand, if the document does not contain text or graphics beyond bottom margin of 15 mm it CAN be printed double-sided without reduction.

  IMHO, the problem is that the default behavior of the firmware of the printer, the drivers of operating system and/or applications do not always properly address this limitation leading to surprising or unsatisfactory results.

  To better understand the limits and behavior of the printer, I have carried out tests under the following conditions:

  (1) copy 2-sided vs 1-side in the printer display

  (2) Windows 7 applications: Word2010, Foxit PDF reader, Acrobat PDF reader

  (3) 4.3 android: Cloud Print and HP ePrint apps

  The firmware in the printer is MGP5CN1351AR (Sep 12, 2013)

  The windows version of printer drivers is 28.8 (October 30, 2012)

  For tests 2 and 3, I have prepared a document word of 2 pages with headers and footers located exactly at 15 mm of margin top and bottom of the page and I have produced a PDF with CutePDF (unfortunately this forum does not allow attachments, otherwise I would have attached it).

  The results were as follows

  (1) in 2-sided copy the last 15 mm on part and on the other copy of the output are empty, even if the text of the content entry page, while, in 1-sided copy only the last 3 mm are empty (resizing is turned off, of course)

  (2) double-sided printed of Word2010 gives a duplexer not resized when the printing preferences, advanced options, "Arrangement" is disabled. If it is set on, the output is reduced. Print PDF files is tricky: there are several different options in Foxit PDF and acrobat PDF. Auto-Centre and adjustment - on the page to print double-sided, but do not keep the right size in Foxit PDF reader; If preserve layout is off a significant part of the bottom of the page is not printed, apparently due to the fact that the margins are not properly managed by foxit PDF. Acrobat PDF instead, leave a good impression both sides preserve the page layout and scaling are disabled (obviously up to 15 mm).

  (3) android Cloud Print prints the word and pdf files WITHOUT a provision to 'preserve', this is why some clipping may occur; HP ePrint prints two word files and pdf reduced in size, as if "preserve layout" option has been set.

  In summary, I'll leave the "preserve layout" options always on in windows and I'll take a cut on the side of double-sided printing and I use hp eprint instead of cloudprint. If the correct size is important to a PDF file, it is best to experiment with Acrobat PDF (even if it is not a light program). iI would be expected at HP improved the behavior of the windows printer drivers to print a PDF file.

  I hope that this post may be useful to other people.

  You are right, that the effective page size is reduced because of the extra margins required to manage the document in automatic duplex mode.  From the rear is donated in the printer from the bottom and bottom printed in the top margin is also higher top for the back to the front.

  The checkbox 'Keep the page layout' is important for results appropriate, although it will reduce the effective print size.

  I've seen reports before of Foxit PDF printing problems, I avoid and use Adobe Reader.

• 2 sided with HP PHOTOSMART 5520 e and Mavericks

  I can not put 2-sided on my Photosmart 5520e for Word documents. I'm sure I've seen this option previously in my Menu print but it cannot access it now.

  Hello

  To clarify, the Photosmart 5520 supported automatic duplex printing:

  
  http://WWW8.HP.com/us/en/products/printers/product-detail.html?OID=5157537 & JumpID = oc_r1002_usen_c-001_r0001 #! tab features =
  
  

  Open the file you want to the printer and select print on the file menu
  NOTE: The print window might be minimized. Click Show details to see all the available parameters.
  
  Click the Copies and Pages of the menu drop down and select layout.
  
  Set the duplex as the binding edge Long (Portrait) or binding Long Edge (landscape).
  
  You can save the settings for later use by clicking preset > save current settings as preset. By default, a used preset will remain until another preset will be used.
  
  Kind regards
  Shlomi

• Default AirPrint of reversal of the rather long and short side (printer Photosmart 5520)

  Hello

  When I used to print from my iPad via AirPrint on both sides on my printer HP Photosmart 5520, it used to print, so that you may browse on the long side. For some reason, it changed to printing, so it switches to the short side.

  How can I change by flipping on the long side?

  My son has discovered a fix for this problem. We have now tried on three iPads and whenever he has set.
  The solution is to disable double-sided printing in the options when you are about to print a document and then turn it back on.
  After that the only time anything printed duplex will be sharp long printed not short edge.
  It is not a rocker, I can't get my iPad to print double-sided on the short side now (not that I want to), for some reason once you turned two-sided printing off and on again, long-back becomes the permanent default.
  Weird!
  
  P.S. He arranges for all applications.

• convertible spectrum: cannot delete the photosmart 5520

  Have used "delete device ' for HP5520 printer. At each reboot, I get the following message:

  Cseries\bin\HPstatusBL.dll rogramfiles\HP\HP Photosmart 5520

  The specific module could not be found

  How can I stop the message appearing.

  Hello
  From file Exploer type %appdata%\Microsoft\Windows\Start Menu\Programs\Startup in the address bar and press ENTER.
  Delete the shortcut to monitor alerts for Non-Existing printer ink and the error should appear is no longer.
  
  Kind regards
  Shlomi

• Photosmart 5520: alignment went to pot

  After having unplugged and then plugged back, my photosmart 5520 is now completely out of alignment, when I go to print my labels Avery. I did the test print and recalibrated but it makes no difference - can anyone help?

  It wasn't the rollers, but a response prior to a similar problem led me to disable default "duplex printing" option and for some reason it fixed the problem and all my labels are now centered and looking fine.

  Thanks anyway.

• Photosmart 5524 duplex printing margins issue

  Hello

  Just bought a photosmart 5524 printer.  Everything seems ok to start, but have you noticed (with a previous user) who come to the margins when printing on both sides.

  It seems to be to reproduce the same problem as the previous user, but I followed the resolution proferred in this thread, and the problem persists.

  I am running Windows 7, get the number of Word and Acrobat Pro 11 13.

  I tried to change the settings of the printer, as suggested in the thread precedent, but if these are defined that only, I don't get the option to print on both sides.  If duplex is set, I have the option when I select print in the program, but the margins are narrowed.

  My apologies if this has been resolved, but the only thread I can find is the only one I want to talk and this does not seem to resolve.

  Any suggestions gratefully received...

  Hello! Welcome to the @JerryWest forums.

  I recommend that you check the link to the message below and read what Bob Headrick suggests the concern of margin print:

  HP Photosmart 5520 - how to set printer preferences to print at 100%?

  I hope that it helps, have a nice day

• New Photosmart 5520 will not print in black

  I have a new HP Photosmart 5520 printer all-in-one.  Black ink ran out so I replaced it with a previously used ink cartridge which is of the same type # 564 but a XL version.  This cartridge has been barely used.  Now, I just can't get anything to print in black.  It will print in color, but not black.  I tried to turn off the printer.  I put the cartridge in my printer and it worked fine.  What should I do?

  edgarlogcabin wrote:
  

  my printer hp 5520 will not print black

  The in the here document troubleshooting steps may help resolve problems with black not not printing on your Photosmart 5520.  Especially make sure to check the events as on the Six Solution.

• HP Photosmart 5520: Factory definition and "time".

  I have a Photosmart 5520. While I was away I used a different printer and when I came to change the printer to my own he asked me a name administrators and password before proceeding. Of course like so many others I have not the slightest idea what is despite trying many combinations. Then, I tried to find out what others have done and took the printer back to factory settings. When trying to connect to the WPS PIN, (which lasts 4 minutes), he repeatedly said "timed out" just before the end, twice when he had only 1 second to go.

  Can someone please tell me what I should do next.

  Thank you

  Hi @Emar12

  At this point, the fact that you try to connect by using the pin code WPS tells me that you try to reconfigure the printer to your wireless network. If this is correct, run the Wireless Setup Wizard instead. To run the wizard, tap the wireless on the top of the screen (this is the 2nd of the 4 icons at the top), then navigate to and select Setup Wizard wireless. This wizard will search your network and then ask for the password.

  I hope this helps.

• Photosmart HP 5520: HP a m9 vs HP Photosmart 5520

  When I try and print/piece attached to my M9 a HTC wireless on my HP Photosmart 5520 I get an error message saying that the "print spooler has stopped." Then I get a message saying "this printer is not available right now.

  I can print pictures from my phone and any type of document from our computers (connected or wireless USB).

  The print queue is empty.

  What should I try next?

  Thank you.

  Hello

  It's something to do with your phone. Your use of the 5.0 Android phone

  http://www.GSMArena.com/htc_one_m9-6891.php

  Please use Google game install HP ePrint app on your phone and try again.

  Kind regards.

• Reviews for HP Photosmart 5520 compatibility with mac os 10.9.3 maverick

  Hello

  I just replaced my imac, and, for the moment, I have no printer with it, like one I [HP PSC 1400 series] is attached to my older imac. and not sopported by my new imac.  My new imac has maverick 10.9.3 os and I need to buy a new printer for her. I was thinking og buying the HP Photosmart wireless e-all-in-one printer 5520, but I need to be sure that it is compatible with my machine and I won't have problems to use.  Can anyone help?

  Welcome to the forums enriqueta

  I saw your post and wanted to help answer your question about whether Mavericks is compatible with the Photosmart 5510.

  Indeed, there is a compatible driver full features and software for the Mavericks.

  Here is the link to see you like this: HP Photosmart 5520 e-all-in-one full feature software and drivers - OS X 10.9 Mavericks

  I hope that answers your question.

  Have a wonderful day

• HP Photosmart 5520 ink carriage move

  My husband recently bought a HP Photosmart 5520 printer while overseas, it was mailed to me and he always tells me that one or more of the cartledges ink are broken or missing and should be replaced, but when I up open transport of ink access door won't move at all and I cannot even make it move using my hands help Please?

  My cartridge was blocked completely to the right, could not move at all. After having much jiggling autour and try to pull to the left the transport kind of jumps down a little more inside to the right.  I tried to pull it to the left, but he was stuck again as something he was blocking, and it came to the top when I shot more difficult.  I messed with it to the point where the transport jumped down, and then I plugged the printer in and it worked very well. I know not what was wrong with it exactly, but it seemed to fix it

• PhotoSmart 5520: Cannot scan on Mac

  Cannot parse after upgrade to Mac OS Siera 10.12.

  Hi back.

  I have a MacBook Pro with HP Easy Scan download and a HP Photosmart 5520. This is what works for me.

  1. start or restart 5520.

  2. place the point on the scanner and click the HP Easy Scan.

  3. follow the instructions.

  So far, he has work, but don't rest on that, Get HP. your stuff just with OS Sierra, 10.12.

  Paul

• HP Photosmart 5520: HP Photosmart 5520 suddenly will not print or scan

  Suddenly is no longer able to scan or print on HP Photosmart 5520. With the scan function I use scanning to e-mail, but, after long 'Preparation scanning' on the screen of the printer, the error message "temporarily unavailable.  "Please try again later". With the impression that I use Google Cloud Print (from an Acer Chromebook) and all that happens is that the demand to print everything ends up in a queue of print jobs.  No error message appears on the printer screen. The copy function works fine.  Wireless network printing results are very good.  The printer worked fine for over a year.  Can anyone help?  Thanks in advance.

  Thanks a lot for taking the time to answer.

  It's all very mysterious, but it seems to have corrected itself.  Finally, the 'out of paper' error message appeared yesterday (there were many), I pushed in the paper and things started to print again.  I was also able to rescan.  Not sure if she was no longer a problem of Google or what but we are in service again.

  Thank you very much!

• Printer HP Photosmart 5520: Unable to connect to the computer

  I recently set up my HP Photosmart 5520, including with web connected HP services. My laptop immediately after the passage of the printer, I am able to print correctly. However, after some time, the connection between the printer and the laptop is lost and when I try to print, I get an error message:

  However, if I send a mail with an attachment to the printer the printer still prints the document. This suggests that it is connected to the internet, but anyway not via WiFi for my laptop. Any suggestions would be welcome.

  Hey @mb218,

  Thanks for posting in the Forum from HP Support.

  I understand that you are experiencing connectivity problems when you use your HP Photosmart e-all-in-one 5520, printer in combination with your Windows laptop.  I want to help you with this.

  The first thing I recommend you try running HP and Scan Doctor for Windows printing.  Click here to install.  Ideally, this utility automatically detect and correct problems with the configuration of your software.

  If this basic approach is short, I recommend that you click here to access a HP article that provides more details and more intense network troubleshooting steps.  In particular, you may find that Solutions 2 and 3 are useful for strengthening your wireless connection.

  Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking on the 'Thumbs Up' icon below.

  Thanks again for your post and have a great day!