HP Photosmart B210e scan, but not print...

My HP Photosmart Plus B210 printer suddenly started to give me the following errors every time at startup:

(I use a 32 bit Windows Vista OS on my Dell Inspiron 1525 laptop and am printing via a Belkin wireless router).

1. abnormal termination error
(No matter if I turned off before using the power button or had to pull the plug because it froze).

2. "new alert of ink print head: used cartridges cannot complete print head start." Install the new cartridge or press OK to continue with those used. »
It was new HP brand cartridges when I installed them if certain colors are now low.

He then goes to "prepare the printer" screen with a countdown, then the normal menu comes up.

Once I hit 'ok' for all errors and the normal menu screen is in place, it will not be printed. If I try to print reports of test directly from the printer, it just says: «Now printing...» "but nothing ever happens, no noise rattling or whirring, nothing. I hit Cancel and it gets stuck right on the printer "cancelling...". "screen. It clicks and snoring, makes two audio tones as it is made, but the menu never returns to the top and I have to unplug it to reset.

When I try to print from my computer, I get the error screen "Printer failure" on my computer.

When I send a document to the printer, I get "Out of printer 0x610000f6" on the screen of the printer.

I took out the cartridges, unplugged the printer, waited 60 seconds, plugged back in and reinsert the cartridges. (When I open take the cartridges in the printer, the mechanism does not slip more automatically, I have to place above. When I open it to reintegrate, he slips on automatically.) Then I get the "new print head ink alert error' etc.

I ran print HP and the Scan doctor and he says that everything works correctly, but when it's done and I'm trying to make the test print, I get the error screen "Printer failure" on my computer.
When I run the HP Hardware Diagnostics utility I get a green check mark next to connectivity, but the device status is "Unknown error (06)." (Unplug power cord and restart the printer and hit then try again Gets the same result.)

I've uninstalled and reinstalled the drivers, but whenever I go through the installation of the printer it says 'cannot find the printer. "

I updated my firmware to the Belkin router and tried to disable the firewall on my computer, the scanner works perfectly, so the printer must be connected to the network correctly.

What does this all mean and how to fix it?

Hi kalipriestess,

It is possible that the printhead replacement would solve your problems, but there is a chance that there will be as well. I suggest that you follow it off coverage below options. To buy phone Support or Exchange/repair material plan, call 1-866-234-1377 (choose option #2).

HP out of warranty of the Support Options for HP select consumer printers *.

Tags: HP Printers

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