HP Photosmart C5500: no install in the Setup button

Hello

I am trying to install a new 5500, but after inserting the disk in my computer, the installation program does not offer a 'Installation' button, only an exit button.  I found this thread http://h30434.www3.hp.com/t5/LaserJet-Printing/told-to-select-install-but-no-button-available/m-p/43... but my language is already set to English (United States).  Any help here?

Hello

Thank you for using the forum.

You can download and install the software COMPLETE features of HP printing for your operating system:

http://support.HP.com/us-en/drivers/selfservice/identify?q=HP+Photosmart+C5500&tool=s-002#Z7_3054ICK0K8UDA0AQC11TA930O2

Please select the correct printer model and software feature Win 8.1 OS and full before downloading.

Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

Hope that helps.

Tags: HP Printers

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