HP photosmart c628/0 all-in-one print envelopes

~ ~ No erroe message... printer seems to go thro the printing process, but envelope comes out blank... frequent jams... It does this on & off... can someone help me please? I'm in a writethon!... TY!

Hi doe999,

See printing and scanning doctor didn't show any errors, I suggest that you check and see if a firewall or anti virus protection is enabled and if yes, disable them and try to re-run the doctor.

If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions, please click here: click here.

Thank you once again for your time.

See you soon,.

Tags: HP Printers

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