HP Photosmart Plus connects to the wireless network

I'm trying to connect my HP Photosmart Plus B209A to my wireless network. My wireless router doesn't have the WPS ability to connect. When you print the worksheet diagnosis network radio printer seems to work fine as it recognises my network and my neighbours networks 3 being active. When I try to connect to a network by using the menu from the home screen of the printer wireless says no connection available. Troubleshooting suggest not having your router wireless near a wireless phone, so I put the printer directly next to the router and still no detection. I would have just thought that the wireless radio was broken, if it wasn't for the network diagnostic worksheet. The wireless router is also Verizon FiOS one. Thanks for your help!

Hi rachorn,

I see you are having some problems connecting to your network of your HP Photosmart Plus wireless. You use a FiOS router, but installation is not able to see your wireless printer. You have a solid blue light on the front of the printer, what is the IP on the diagnostic page you printed and it says connected?

I would like you to take a look here: the printer is not found during Setup wireless network in Windows. This document will guide you through the implementation of the IP address manually, please follow all the steps listed. I also recommend moving the router over 4 ' and less than 20 feet of the printer as having close can cause communication problems.

If after all troubleshooting steps have been completed and you are unable to connect the printer to your wireless network, you may need to contact your router provider and have them open some ports that can block a successful installation.

Reply with the information requested, I'll watch for your reply.

Thank you

Tags: HP Printers

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