HP Photosmart Premium 309n-s continues to go offline (wireless connection)

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• 6700 hp officejet premium continues to lose its wireless connection

  My 6700 hp officejet premium continues to lose its wireless connection.  I have to restart the computer to restore the connection.  What causes the lost connection & how to fix it?

  Hi radensu3,

  To what extent is the router of the printer?

  What is the operating system on your computer?

  Launch the firmware according to here

• Satellite C660 continues to lose its wireless connection

  Hello

  We bought the laptop above for our son for Christmas and he continues to lose its wireless connection, we also have a satellite L450 that works well (not to lose the internet connection), we were on our broadband provider that they told us that the wireless connection on our other laptop is fine It's something to do with the C660, one of the pilots is in need of an update, unfortunately I forgot the name of the driver, but it's something to do with the modem, our son is desperate to use his laptop.

  Can anyone help?

  Try it please update driver WLAN.
  Latest version, you can find the portal of Toshiba WLAN > http://aps2.toshiba-tro.de/wlan/

  If you n t know that you need please exact notebook model poster or the name of the template for laptop.
  This info, you will find at the bottom of the thumbnail of Toshiba.

• Photosmart Premium Fax C410a printer and my button 'Wireless' continues to blink

  I created today (USB) replacement printer but the light on the button 'Wireless' continues to blink.  How can I stop it?

  Okay, fine, thank you.  Different printers for different instructions.

  On the front of the printer, go to settings > network > disable wireless (or similar words).  The blue light goes off.

• HP Photosmart premium printer that disconnects constantly with my wireless setup.

  My Photosmart printer disconnects constantly.  I have to go to the Wireless Setup Wizard to bring him back.  I use a laptop HP pavilion dv6-321.  I also have 2 dell desktop computers that are connected is the same too.  I'm using Comcast as my ISP and have a Cisco's Linksys wireless router.  Can anyone help?
  Thank you.

  Hello

  1 did you change on your computer before this problem?

  2. what operating system is installed on your computer?

  What version of the operating system Windows am I running?

  http://Windows.Microsoft.com/en-us/Windows7/help/which-version-of-the-Windows-operating-system-am-i-running

  Follow the suggestions and see if it helps.

  "Method 1".

  Follow the steps in the article.

  Printer in Windows problems

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  Method 2

  Check to see if the problem exists in a clean boot state.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: After a troubleshooting follow step 7: reset the computer to start as usual

  See also:

  Network printer problems
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-printer-problems

  (For Windows 7)

  Previous post your answer for you help in this matter.

• Photosmart premium all in a defiler of c309a wireless radio is on, but will not recognize network

  Using a laptop computer Dell windows 7 with my printer and it works well. All of a sudden, my wireless to the printer indicator is on, but I can not get the printer to recognize the network at all, and obviously can not print from my wireless laptop. Works very well by USB.  I ran all the diagnostic tools on the site of hp, nothing helps... The printer is only 18 months - old do not throw out just for that! Any ideas how to solve this problem? I have reset the router, hard to reset the printer and followed all the steps of the Diagnostics. I'm puzzled!

  I feel like a real dope. But this correction is so simple and cost nothing. You need not map the c309A wireless. What I did, is running a network cable to the back of the printer to my router (one of taking four behind) which automatically added the printer to my home network. So all I had to do after is go to the "Add a printer" Wizard on my computer laptop windows 7, let the wizard find the printer, which she did, and it works very well, from anywhere in the House. I don't know why I didn't think this earlier.  I'm not an expert, just do a lot of trial and error and I usually understand. I woke up in the middle of the night and thought of this. Feel really stupid! But what surprises me, why the guy from HP offers this? What is with that?  (by the way, I found the part, but they wanted bucks 48.00 plus 12 for shipping.) What a scam! That's not your job, it's Mr. HP guy?

  WOOHOO!

• How to disable wireless on a Photosmart Premium printer

  I just bought a HP all in one Photosmart premium in the hope of setting up wireless in my office; Unfortunately, implementation of the company does not allow me to do and I can only put up with the USB cable. How can I turn off the wireless? I cannot find a command in the touch screen to do and don't see anything in the manual either. Thank you!

  There may be a button (under the blue light nearby).  Or it will be in Setup > network > Wireless Radio.

• HP Photosmart Premium C310-"Initializing" constantly. Tried to unplug and reconnect, but continues.

  HP Photosmart Premium C310 running on iMac with OS X 10.7.2.  Permanently "initialization".  Worked fine two days ago. Tried to unplug the power and usb, wait 15 seconds, and reconnect. but continues "Initializing."

  Try to remove the power cord without turning off the printer first. Leave it for about 5 minutes. After connecting the power supply cord trying to restart the printer. If she manages to visit him "initialization" D section on how to 'Restore the default settings on your device'

  http://h30434.www3.HP.com/T5/eprint-print-apps-mobile/eprint-apps-connectivity-troubleshooting-please-review/TD-p/572635

• Photosmart Premium C310: Photosmart Premium C310 impression in Yosemite

  OS: mid 2012 Macbook Pro retina, Mac OSX Yosemite, fully 10.10.2,"limited up software date / patches

  Printer: Photosmart Premium C310

  Connection type: Wireless (IP via DHCP)

  The printer started to play up. Symptoms: when I try and print on it from my Macbook Pro, it causes the printer restart. The documents are not particularly complicated. Sometimes I can print a text document a simple word, but most of the time, she causes the printer to break off and restart. He the NAGs tell me the printer stop me properly!

  However, if I try to print the same documents from my iPhone 5 w / iOS8, then all documents work fine. I also tried of 10.9.5 iMac and it print flawlessly.

  It seems to be specific to Yosemite OSX on the laptop that is causing the problem.

  I tried:

  * Wireless reset on printer

  * Full factory reset printer

  * Add & delete printers on laptop printer

  Hello @weirdbeardmt,

  Welcome to the Forums of HP Support!

  I understand that you experience problems printing from your computer Mac OS X 10.10 to your HP Photosmart Premium e-all-in-one printer C310. I would like to help you to solve this problem today. I also want to thank you for all the details that the you have included in your original post. Based on this information, I agree with you that this problem is caused by the computer Mac OS X 10.10. Can I please you follow the steps below.

  Step 1: Resetting the printing system:

  To begin, I will have you reset the printing system on your Mac because it is important that we have a pleasure to work with for troubleshooting clean slate. Please click herefor instructions on how to perform the reset. When the site opens, follow the steps under"Reset printing in OS X Lion system." This Reset deletes each printer on your Mac. However, it does not uninstall printers. Therefore, if use you other printers on the Mac, once the reset is complete simply make sure printers are attached via a USB cable or connected network and (+) add hide them po do add not your HP Photosmart back in right now.

  Once the reset is complete, proceed to the next step.

  Step 2: Uninstall the drivers and software:

  Please click here to find out how to properly uninstall your printer. Once the site opens select the drop-down menu 'Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9' because they are the same for Mac OS X 10.10 and follow the steps under the second method to complete uninstallation.

  Once the uninstall is complete, please continue on.

  Step 3: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 4: Manually load the driver:

  Please click here to download and install the package v3.0 HP printer drivers on your Apple computer your HP Photosmart without a downloadable driver for Mac OS X 10.10 because of the age of the printer manually.

  Step 5: Check the Apple updates: 

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

  Step 6: Add the printer:

  1. click on the menu of Apple , then Preferences System.

  2. click print and scanand check if the name of your printer appears in the printer list.

  3. If your printer is already listed, remove and re-add the printer to check the communication with the Mac. Click on the name of your printer, click the minus sign (), and then delete the printer

  4. click on the plus sign (), click Add a printer or a Scanner, click the name of your printer

  5. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu. Make sure you have the driver HP Photosmart selected and not the AirPrint.

  

  6. click Add to add the printer to the list.

  -Source

  Once the printer has been added in, please test your machine to check that everything is working properly now.

  Please reply to this message with the result of your troubleshooting. I look forward to hear from you!

• HP Photosmart Premium C309g-m connection cavity problem

  Hello

  I bought a HP Photosmart Premium C309g-m today and have successful connected to my Wireless N network.  My problem is that every time that I reboot the printer there connect lasts for about 30 seconds and then gets BOUNCING and then stops responding all together.  It is repeatable, and happens whenever I have restart the printer.  All other nodes on my network will continue to work perfectly, so I don't think it's my router that is at fault or one of my computers that I can reproduce this problem since.

  As you can guess it is really frustrating having a printer that works wirelessly for 30 seconds and then stops.  The printer itself shows a very good wireless signal all the time so I don't understand what the problem is.  Any help would be appreciated, because I rather like this printer and don't want to shop for something else.

  Brian

  The Linksys WRT600N is a wireless router simultaneous dual-band 802.11n.  There are a number of things to try:

  1. Please check that the width of the channel setting and 2.4 GHz band is fixed to 20 MHz only (you can still use the 5 GHz for customers of 40 MHz band).
  2. Make sure that you are not running in 802.11n mode only (it is not well defined by the IEEE 802.11n standard).
  3. If you're still having problems, open the printer's internal web page by accessing its IP address.  Select network, then wireless (802.11), and then advanced.  Scroll down to the bottom of the page and check the setting for in an infrastructure network use 802. 11 b / g behavior.  Press on apply.
   

• Photosmart Premium C309-g: the drivers and the printer software will not be installed.

  My network all-in-one Photosmart Premium C309-g worked very well on my desk until recently, when suddenly the HP software could still see and connect to the printer, but Windows 10 could not. I tried to remove the printer and uninstall all associated software, then tried to reinstall the software. Unfortunately, the installation will not get to the point where it starts and then suddenly disappears with no trace of her still running in the background. I can deviate from the default installation and bring to the top of the page to select the components that I want to install, but when I do the button 'ok' on this page does not work. No matter how many times I click on it, the page remains open and the installation will not so fast. If I click Cancel on this page, it disappears and the installation back to the previous page, where I can choose to continue and happen almost immediately out of sight again. This happens whenever I try to install selected software and drivers. I deleted the printer from the devices page in the Panel, I made sure to this it is not is more listed in the Manager of peripheral devices (printers and imaging devices), I removed the Windows 10 print queue and I deleted all the data of the folder under the Program Files (x 86) HP folder on my hard drive. I also disabled Windows Defender and run the installer as administrator, yet none of these steps help the process at all. I have never, in my 20 + years using nothing other than printers HP, encountered a problem like this. I'm used to receive error messages during the installation of software to fail, but I have never had a process simply disappear from the computer without leaving any trace of never having run. I hope that someone out there has an idea, that I have not thought yet, transferring files to my tablet to print from becomes a pain in the rear.

  A man who took the freedom of another man is a prisoner of hatred, he is locked behind bars of prejudices and narrow-mindedness. I am not truly free if I take freedom away from someone else, as surely as I am not free when my freedom is taken from me. The oppressed and the oppressor similar are stripped of their humanity.
  ~ Nelson Mandela

  Welcome to the HP Forums @GarfieldFan1969,

  I understand the printing software will not fully installed for your Photosmart C309 on your system Windows 10, and I wanted to answer with my suggestions for trying to help! Here are my suggestions for you to try. When you are finished, please let me know the results and problems or errors that you may encounter!

  First step: clean boot, restart the PC and try the install again.

  1. start by typing "msconfig" in the search box of Cortana, and then click MSConfig (run command)
  On your keyboard press Windows + R key at same time and type Msconfig in the run window, and then click OK or press ENTER.

  2. now, choose Selective startup

  3. Remove the check of the Load Startup items

  4. click on the Services tab

  5. check "hide all Microsoft Services" and then click on disable all

  6. click apply , then OK

  7 restart the PC and temporarily disable firewalls or antivirus programs

  8 run the Installation Wizard for Windows HP printer to install the printer

  9 turn on the firewall and start services

  Second step: you unregister and re-register the Windows Installer Service:

  1. hold down the Windows key + R to fill the box "Run" and type cmd.exe, and then click OK.
  2. at the command prompt, type msiexec /Unregister , and then press ENTER.
  3. at the command prompt, type msiexec/regserver, and then press ENTER.
  4. at the command prompt, type exit and press ENTER to close the command prompt.
  5. run the Wizard for Windows HP printer installation

  Step 3: run System File Checker Scan (up to 3 times) to repair the corrupted system files:
  1. go to start
  2. type CMD
  3 right-click and run as administrator
  4. to check and repair the OS type sfc/scannow (note the space between sfc and ' / ')

  You may need to run this upward to 3 times to solve all the problems

  When finished, it will say one of three things
  Windows did not find any breach of integrity (a good thing)
  Windows resource protection found corrupt files and repair the (good)
  Windows resource protection found corrupt files but was unable to fix some (or all) of them (not a good thing)

  Try to reinstall the printer.

  Step 4: activate the built-in Windows administrator account

  source

  1. first of all, you'll need to open an administrator mode command prompt by right-clicking and choosing "run as Administrator" (or use the shortcut Ctrl + Shift + Enter in the search box).

  Note that it works the same in all versions of Windows. It just search for cmd and then do a right-click on the icon of the command prompt in the start menu or the boot screen.

  

  2. If you are in Windows 8.x or 10 you can click on the Start button and choose to open a command prompt in this way.

  

  3. now type the following command:

  NET user administrator / Active: Yes

  

  4. you should see a message that the command completed successfully. Log out, and you will now see the administrator as a choice account.

  (Note that this screenshot is for Vista, but it works on Windows 7 and Windows 8 and Windows 10)

  

  You will notice that there is no password for this account, so if you want to leave it enabled, you must change the password.

  Try to reinstall the printer.

  

  Testify of my answer by hitting the thumbs to the top slot

  Click on the button "Accept as Solution" if I helped you reach a solution.

• HP Photosmart Premium C309a: uninstalled the driver, but can't re install even on HP C309a

  My device cannot scan and there is an error (could not insert the screenshot error). As recommended, I did uninstall the driver and appeared to be successful. But re - install is the problem here, first I downloaded the race online, saved, driver (PS_410_C309a_Net_enu_140_047) & files were extracted. From the beginning, it seemed ok, but he continue recyling process of installation from the beginning until the re - start the computer. After the re - start has finished he will repeat the same process and it will eventually re - start the computer again, and there is no end here, I guess.  It's very frustrating.  I tried stuffs as suggested in the forum, such as the execution of net user administrator / Active: Yes, but nothing helped. Also, I tried using journaling to change user, the unsuccessful outcome. Help, please

  Hi arguegar,

  Thank you for your answer!

  Please, try the following steps in this order:

  • Uninstall the software. Uninstalling the printer software.
  • Unplug the printer USB cable.
  • Clean boot the computer. How to configure Windows XP to start in a "clean boot" State.
  • Disable Security Center. Windows XP - disable Security Center
  • Create a new user account. To add a new user to the computer
  • Reinstall using the HP full feature software and drivers. HP Photosmart Premium Fax C309 all-in-One series full feature software and driver. (Wait for the software to tell you to plug in the USB printer cable).

  I hope it's useful!

  "Please click the Thumbs up icon below to thank me for having responded."

• Photosmart premium will not print from the main tray

  I have a HP Photosmart Premium.  It won't print or copy from the main tray.  Despite the fact that I specifically designated main tray settings, he continues to try to print from the photo tray. How can I fix it?

  My recommendation would be to define the default values for what you do most often.  You can assign the parameter of the bins to automatic and the printer should draw the correct tray based on the other parameters of size and type of media.  If you experience problems with the automatic selection of tray for a particular document or a picture, you can specify the drawer wished for this print job.

  I'm a link the User Guide for your printer.  Click here  I thought you might find useful.

• Photosmart Premium C309G Linux compatible?

  Is the HP Photosmart Premium C309G printer compatible with Linux?  Compatibility Linux is a test before I buy a printer, and I'm curious to know.

  I note that similar (but not identical) model C309A is compatible, as shown here: http://hplipopensource.com/hplip-web/supported_devices/photosmart.html if the C309G has the same level of compatibility as the C309A, I'll be happy... but it is not clear to me if the C309G can use the same driver HPLIP/CUPS/Linux as the C309A.

  I am an openSUSE user and reasonable familiar with Linux.

  In fact, there are very good support for the C309G.  I just bought a plus earlier today and have set up with Ubuntu 9.10.

  You must use HPLIP.  Ubuntu 9.10 seems to come with the 3.9.8 version.  I manually installed 3.9.10:

  1. go to http://hplipopensource.com/hplip-web/install_wizard/index.html

  2. Select your Linux distro and version.

  3. for the type of printer, select "Photosmart/Photosmart Pro".

  4. for the model of the printer, select "HP Photosmart Premium all-in-one Printer Series - c309g" (it took me forever to find in the selection list)

  5. click next to download HPLIP, even if she tells you your distribution includes a version that supports your printer

  6. click Next again to download.

  7. click on the button download HPLIP.

  8 follow the instructions ("' sh hplip - 3.9.10.run", essentially ")

  Do not work as root or with sudo.  You will be asked your password later.  Among other things, the installation script installs all needed packages, including XSane for scanning.

  I really appreciate the support HP for Linux here, and it's one of the reasons why I continue to purchase HP printers.

  -David

• Need instructions for ethernet to wireless for HP Photosmart Premium Fax C410

  The ethernet cable from my office to the printer continues to fall out of the back of the printer if I want to switch to Wi - Fi. I can't find any instructions from the ethernet to wireless access to a printer HP Photosmart Premium Fax C410 already on the network.  It works well with my laptop.  My office has an external USB wireless connection.  The office is a HP Pavillion Elite with Windows 7.

  Hi jlql,

  Follow the instructions in the document below to connect the printer to your wireless network.

  http://support.HP.com/us-en/document/c02205010