HP Photosmart Premium 310a only works in E-Print mode.

Similar Questions

• HP Photosmart Premium c309g-m PDF does not print correctly

  Am under Win XP. have HP Photosmart Premium c309g-m; running the last printer driver; printer connected wirelessly, using Adobe Reader 11.0.0.4.  In other words, I'm under the last printer driver and the latest version of the Adobe Reader software.  Everything prints fine except PDF.  See the PDF file in Adobe Reader, the print preview looks good, but I get blank pages on the printer with most of the settings.

  The pdf document is black and white.  I feel better if I say the HP print driver to print color and say the Adobe Reader print dialog for 'print picture '.  The output is readable, but much too weak.  Same results when you run the same configuration of printing on Windows 7.

  HP produces a printer whose driver is able to print PDF documents properly?  If so, I would consider buying one.

  Hi FeralUrchin,

  Thanks for the reply. No problem at all!  I'm glad that the replacement printer works very well.  If you have problems in the future feel free to go on the forum or contact the helpline.  Here is a link for the global coordinates for any future reference if necessary. Click here

  Thank you for being a customer of HP.

• HP photosmart Premium All in o: how to print in black ink only, when all the colors are empty except new black tank.

  In the past, I was able to print with cartridge black new xl size, although all colors are empty city black photo.

  I have upgraded to OS to win 10 and my printer does not print with black ink only.  I ran a test and black ink appears here.  I print a few things ok in black only before having to make a reset in progress and had to reinstall a ton of programs and software.  No matter what I do with the properties, it will not be printed on the page and try to use colorful tanks that are empty.  It was never a problem before using win 7.  Please help ASAP!

  There are a few things to check:

  • Make sure the paper type is set to plain paper.  If Auto is selected and is confused with the Photo paper paper or photo paper is selected only the color and photo cartridges will be used.  (The pigmented black ink cartridge is not compatible with photo paper).
  • Define advanced settings for printing in grayscale, black ink only.  Otherwise, the printer may by default using inks from color for chart areas, since this offers a better print quality due to the smaller droplets of ink color.

• Photosmart Premium C309: Faulty Error Message prevents printing.

  4-5 years used as stand-alone Copier only - NOT connected to a computer.  Was working fine, but 2 months ago got the error message "load paper into the main tray ' although the right type paper and the amount is loaded correctly.  Message and flashing lights must be cancelled manually.  Monitoring troubleshooting instructions re: loading, jams etc exactly as HP comes with paper unit.  Best Buy, a retailer, n 't printer repairs.  I followed the instructions on the page re HP online support: cleaning of the rollers - power of EXACTLY, but still does not print because the paper tray think is empty.  HP says they can't stand any more of this product.  I know that these printers are cheap these days, but it seems a waste just throw something out when the solution is perhaps a minor (but unknown!) fix.  Any ideas anyone?

  Hi @RLE41,

  Welcome to the community of HP,

  I understand your Photosmart Premium C309 gives you an error "on paper" and the printer does not pick up paper.

  Looks like you have exhausted all troubleshooting solutions available for this issue. All I can recommend is to contact HP telephone support to see about a replacement or upgrade.

  Contact HP:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

  Good luck with your printer.

  If this help will testify of my answer by hitting the thumbs to the top slot

  Click on the button "Accept as Solution" if I helped you reach a solution.

• HP Photosmart Premium C309g-m: color ink not printing...

  Hi, I have problems Printhead and cannot print in color. This, I thought was similar to a problem where the black was not printing. The link that is HERE. I cleaned and soaked the printheads to 2. IN hot water for 10 MIN then dried on the print head and I'm waiting for the results.

  As I was cleaning I found an accumulation of black ink. I had cleaned it and soaking got rid of every trace of it.

  So is there anything else I should do? The printer is a: HP Photosmart Premium C309g-m

  Thanks for your time and your support!

  As the author of the post you referenced , I would say through all stages, including the verification that the vents are disposed of properly.

  You can also go through the steps of troubleshooting in the paper here.  Print a page of diagnosis as on the Six Solution and repeat the printhead, cleaning of the façade or the Toolbox.

• Windows XP Home Edition needs driver for HP Photosmart Premium C309 of Web n - s printer.

  I can't find my installation disc for my all in a Web of Photosmart Premium c309 n - a printer. How can I get the driver for Windows XP Home Edition? My new wife added her Windows computer to my Mac household, who loves the printer very well.

  Used to be able to get the drivers on the web for free, but I have not tried for a decade or so & manage. Any help would be much appreciated.

  Thank you!

  Carl

  Hello

  Please download and install the package on your Windows XP-based computer:

  http://ftp.HP.com/pub/softlib/software11/COL29708/MP-73722-3/PS_AIO_06_C309n-s_USW_Full_Win_enu_140_175.exe

  Kind regards.

• HP Photosmart Premium C309: blue ink will not print

  I replaced all 3 color cartridges, but also the black with the new HP cartridges but when I tried to print the Cyan (blue) does not print. I tried to print something green on this subject and it printed yellow. The computer recognizes that the new cartridge has been installed. I cleaned the print heads, but that did not help. I printed a page of diagnosis and cyan won't print, even if it does appear that the ink level is declining, although it is not printing.

  In the paper here troubleshooting steps can help solve cyan not print on your Photosmart c309.  Be sure to go through all the steps in order.

• PhotoSmart Premium C309a: PhotoSmart Premium C309a in Win10 driver to print double-sided problem

  My problem is this: I created a catalog in MS Publisher 2013 for format A4 paper with 2 pages per document. I chose booklet side folding type and print double-sided.

  MS Publisher prepared pages correctly. I even created versuions PDF of these pages. But every time when I print pages, the printer keeps make them smaller (I think that balance for letter size) despuite the fact that I changed in the printer preferences A4as default paper source, all the documents are in format A4 etc.

  Accordingly, the printed pages are shifter in the Center on the left side page, which is OK for printing side but may not work for printing side doyuble that shift is in different directions for paper result.

  In addition, I can just print more on DVD or CD surfaces as the driver does not support a feature of sauch.

  Let me know how I can replace the native driver for Windows 10 with that for Windows 8.1? Or are there other solutions, except using another OS?

  THX, Vlad.

  In fact, it is not metter. The real problem was in the printer drivers. For some reason, Windows 8 driver package failed was installed and it creates the problem.

  I have installed HP SupportFramework and HP Support Assistant software. After the Support Assistant software downloaded a driver package, which is exactly what I used to use before so that the installation was successful.

  Now, everything works fine.

  Thank you for your support,

  Vlad.

• When I opened my e-mail Inbox, it continues to display a message at the top of the screen that says "this page requires to use plugin which can only work in 32-bit mode" how to fix this?

  Started happening after I upgraded to Firefox 10

  Not all support 64-bit plugins and if not, you must start Firefox in 32-bit mode to use this plugin.

  1. Closing of Firefox
  2. Launch the Finder and open the Applications folder
  3. Make a right click or Ctrl-click the icon of Firefox.app
  4. Select "Get Info."
  5. Select or deselect the option "open in 32-bit mode".
  6. Close window "Firefox Info"
  7. Restart Firefox

• Series HP Photosmart Premium C310 - ink cartridge black stopped printing XL

  I removed my XL Black ink cartridge and failed to replace it immediately.  Is it possible that residual ink in the printhead has dried up, and the new cartridge cannot be used for printing?

  Hello MDavis110,

  Short answer, Yes. However, there are steps to take to correct the situation. See the link below for the troubleshooting steps you can try:

  http://support.HP.com/us-en/document/c02187415

  If this is not the problem and that your printer is no longer under warranty, you can try the solution listed in the thread linked below:

  http://h30434.www3.HP.com/T5/other-printing-questions/HP-6500-Office-Jet-E709a-black-printer-cartridge-HP-920-not/m-p/447545

  Good luck!

• HP Photosmart Premium C410b inkjet all-in-one printer

  I bought a HP printer on ebay, and said it was ok necessary ink I bought a full set of 5 new HP ink for the printer, but when I turn on and charge she inks original application implemented inks that I don't I can do.

  Sorry you are having this problem with cartridges installation. Yes, you will need for modules installation so that the printer to go forward.

  You can contact the HP Support (1800-474-6836) and get the cartridges setup. Unused cartridges can be negotiated through HP to get the right. For more information, please call the number.

  I hope this helps.

• Extremely slow printing wireless with HP Photosmart Premium C309g-m

  I see extremely slow print speeds when printing from a Mac or a Windows XP system on a new printer HP Photosmart Premium C309g-m wireless. The printer starts printing immediately when I request a print, but it only prints one line. It will take about 15 minutes then to print the rest of the page, each print after a very long break line. Print demo page doesn't exhibit this problem, only documents of programs such as Word 2008, Safari, and Firefox (I tried firefox on PC and Mac) are affected.
  
  If I connect to the printer via a USB connection it prints very well, so this problem seems to be the only wireless printing.
  
  Printer: HP Photosmart Premium C309g-m
  Computer: Mac mini (late 2009 model) (also tried a Windows XP laptop, by comparison using the latest drivers from the HP website)
  OS: Mac OS X 10.6.2 with all available updates installed
  Method of connection: cable Ethernet connection to the router wireless
  Printer drivers: version 2.2.1 (Apple provided, drivers HP never installed as system comes with 10.6)
  Wireless router: Apple TimeCapsule (early 2009) 1 TB, honing a/d and modes of b/g on 2.4 and 5 GHz. TimeCapsule is in transition as the DSL modem handles DHCP service mode
  Encryption: WPA2 Personal, no MAC filtering or hide the SSID.

  IP addressing scheme: all addresses are distributed by the server DHCP without reservation of any kind

  The TimeCapsule is sitting three inches from the printer and the printer indicates the complete signal. Connecting the printer to the wireless network and setup of the printer on the Mac went off without a hitch. Only when you print a test document discover us the problem. The wireless network will behave as expected when you access Internet from Mac and Windows devices (tested with a laptop computer Dell XP and a MacBook with OS X 10.6.2), so I don't see any problem with the wireless network together.
  
  Attempt to use:
  1 reboot and power off, wait, restart the computer
  2 reset the print subsystem, the printer off and on again and reinstall the printer

  3. disconnect the power to the printer and let it sit for several minutes before trying to print wireless.
  
  None of them worked.

  I don't know exactly what is happening... I'll have to think about.

  Looks like you're running with the current configuration.

  Can we call this resolved?

• Printer HP Photosmart Premium 309

  The 309 is usable with ePrint?

  Hi there, the HP Photosmart Premium Fax all-in-One Printer Series C309-supports the HP ePrint app. The HP Photosmart Premium TouchSmart Web all-in-One Printer Series (C309) does not work.

  No model is a web connected printer, that is, they do not have their own dedicated ePrint email address.

  To learn more about connected web printers HP and cloud services, they support check out this support document.

  Hope this information helps.

  Best.

• Photosmart Premium 309g error

  My Photosmart Premium 309 g works well using wireless for a long time. Suddenly, he went 'offline' a new beginning did not correct it. In the HP print using and the doctor Scan did not help.

  Hmmm... Try to remove the device and put it back. You will not be to uninstall all software, just the printer itself. Click on the start menu. Click devices and printers. Right click on your printer. Click on remove the instrument. Once it's done, click the start menu again. Click on all programs. Click the HP folder. Click the C309a folder. Click Add a device. The Add Device Wizard A will begin. Follow it through the wireless connection until it is complete. Who should receive the printer online.

• Photosmart Premium C309-g: the drivers and the printer software will not be installed.

  My network all-in-one Photosmart Premium C309-g worked very well on my desk until recently, when suddenly the HP software could still see and connect to the printer, but Windows 10 could not. I tried to remove the printer and uninstall all associated software, then tried to reinstall the software. Unfortunately, the installation will not get to the point where it starts and then suddenly disappears with no trace of her still running in the background. I can deviate from the default installation and bring to the top of the page to select the components that I want to install, but when I do the button 'ok' on this page does not work. No matter how many times I click on it, the page remains open and the installation will not so fast. If I click Cancel on this page, it disappears and the installation back to the previous page, where I can choose to continue and happen almost immediately out of sight again. This happens whenever I try to install selected software and drivers. I deleted the printer from the devices page in the Panel, I made sure to this it is not is more listed in the Manager of peripheral devices (printers and imaging devices), I removed the Windows 10 print queue and I deleted all the data of the folder under the Program Files (x 86) HP folder on my hard drive. I also disabled Windows Defender and run the installer as administrator, yet none of these steps help the process at all. I have never, in my 20 + years using nothing other than printers HP, encountered a problem like this. I'm used to receive error messages during the installation of software to fail, but I have never had a process simply disappear from the computer without leaving any trace of never having run. I hope that someone out there has an idea, that I have not thought yet, transferring files to my tablet to print from becomes a pain in the rear.

  A man who took the freedom of another man is a prisoner of hatred, he is locked behind bars of prejudices and narrow-mindedness. I am not truly free if I take freedom away from someone else, as surely as I am not free when my freedom is taken from me. The oppressed and the oppressor similar are stripped of their humanity.
  ~ Nelson Mandela

  Welcome to the HP Forums @GarfieldFan1969,

  I understand the printing software will not fully installed for your Photosmart C309 on your system Windows 10, and I wanted to answer with my suggestions for trying to help! Here are my suggestions for you to try. When you are finished, please let me know the results and problems or errors that you may encounter!

  First step: clean boot, restart the PC and try the install again.

  1. start by typing "msconfig" in the search box of Cortana, and then click MSConfig (run command)
  On your keyboard press Windows + R key at same time and type Msconfig in the run window, and then click OK or press ENTER.

  2. now, choose Selective startup

  3. Remove the check of the Load Startup items

  4. click on the Services tab

  5. check "hide all Microsoft Services" and then click on disable all

  6. click apply , then OK

  7 restart the PC and temporarily disable firewalls or antivirus programs

  8 run the Installation Wizard for Windows HP printer to install the printer

  9 turn on the firewall and start services

  Second step: you unregister and re-register the Windows Installer Service:

  1. hold down the Windows key + R to fill the box "Run" and type cmd.exe, and then click OK.
  2. at the command prompt, type msiexec /Unregister , and then press ENTER.
  3. at the command prompt, type msiexec/regserver, and then press ENTER.
  4. at the command prompt, type exit and press ENTER to close the command prompt.
  5. run the Wizard for Windows HP printer installation

  Step 3: run System File Checker Scan (up to 3 times) to repair the corrupted system files:
  1. go to start
  2. type CMD
  3 right-click and run as administrator
  4. to check and repair the OS type sfc/scannow (note the space between sfc and ' / ')

  You may need to run this upward to 3 times to solve all the problems

  When finished, it will say one of three things
  Windows did not find any breach of integrity (a good thing)
  Windows resource protection found corrupt files and repair the (good)
  Windows resource protection found corrupt files but was unable to fix some (or all) of them (not a good thing)

  Try to reinstall the printer.

  Step 4: activate the built-in Windows administrator account

  source

  1. first of all, you'll need to open an administrator mode command prompt by right-clicking and choosing "run as Administrator" (or use the shortcut Ctrl + Shift + Enter in the search box).

  Note that it works the same in all versions of Windows. It just search for cmd and then do a right-click on the icon of the command prompt in the start menu or the boot screen.

  

  2. If you are in Windows 8.x or 10 you can click on the Start button and choose to open a command prompt in this way.

  

  3. now type the following command:

  NET user administrator / Active: Yes

  

  4. you should see a message that the command completed successfully. Log out, and you will now see the administrator as a choice account.

  (Note that this screenshot is for Vista, but it works on Windows 7 and Windows 8 and Windows 10)

  

  You will notice that there is no password for this account, so if you want to leave it enabled, you must change the password.

  Try to reinstall the printer.

  

  Testify of my answer by hitting the thumbs to the top slot

  Click on the button "Accept as Solution" if I helped you reach a solution.