Series HP Photosmart Premium C310 - ink cartridge black stopped printing XL

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• HP Photosmart Plus B210A black ink cartridge will not print

  I have an HP B210A Photosmart printer. Windows 8 operating system.  Recently, I replaced all ink cartridges, Black XL.

  Now the black does not print.  The printer recognizes the ink is there but not print during a test, as the other three colors.  I went back to store & exchanged the cartridge for me even if I had bought all four colors together.  Installed the new one and it still does not work.  Has gone through the process of the online help where they want me to buy an another print head, but that doesn't make sense to me.  The products are HP, ink # 564.

  I wouldn't get rid of this product because of it.  Any help would be appreciated.

  Of course, out of warranty.

  Hi PaulieG,

  I understand that you have a Photosmart B210a printer that is printing is no longer black. I'm sorry to hear you had to deal with this, but I will certainly do my best to help you with this problem.

  I recommend you all first that you have a look at this print quality paper to ensure that no steps have been omitted in this document. You can also try the steps outlined in this document 'Print head problem' or "Print head seems to be missing or corrupt" Message appears on the computer to clean your print head manually. Then, in a last effort, if these steps do not help, you can also try a suggestion from Bob_Headrick to soak your printhead.

  Hope this helps, have a nice day!

• HP Photosmart Premium C310 series will not power

  Printer hp photosmart premium C310 went offline and will not print. Usiing Window 7 64-bit OS. Had no problems until I tried to print the other day and a message came saying printer has been disconnected. I tried printer, computer and router wireless off. And reinstalling the printer software. Now when I try to activate the printer back on it's stuck at the 'initializing' on the printer screen. This process has removed the printer from my computer and now since the printer will feed properly, I can't reinstall it. Help, please. I need my printer ASAP for my college courses.

  With the current of the printer, unplug the power cord from the wall outlet.  Wait 10 minutes and plug it back and check.

• PhotoSmart Premium C310: Premium C310 printer Error Message

  PhotoSmart Premium C310

  New ink, etc.

  Printer error message: 0XC19A0041

  -What does this mean for the future of this printer?  Is dead, or can it be restored?

  Help!

  Gail50

  Hi, my advice would be a new printer.

  8lives

• Problems with HP Photosmart Premium C310 disconnect

  All-in-one printer, HP Photosmart Premium C310 will sometimes go offline, by himself.  I can't answer by touching the screen or turn the printer on or off.  The only way I can get the printer to the top is by unplugging and plugging in.

  I understand 'black' when not in use, but I don't understand power 'revive' the printer again by touching the screen.  It becomes annoying when I try to print something and get the error "printer offline".  Please tell me if there is a solution to this problem.

  It seems as if the only thing I can do is to unplug the printer from the back and plug it in again.  Thanks for your help.

• Photosmart Premium C310: Photosmart Premium C310 impression in Yosemite

  OS: mid 2012 Macbook Pro retina, Mac OSX Yosemite, fully 10.10.2,"limited up software date / patches

  Printer: Photosmart Premium C310

  Connection type: Wireless (IP via DHCP)

  The printer started to play up. Symptoms: when I try and print on it from my Macbook Pro, it causes the printer restart. The documents are not particularly complicated. Sometimes I can print a text document a simple word, but most of the time, she causes the printer to break off and restart. He the NAGs tell me the printer stop me properly!

  However, if I try to print the same documents from my iPhone 5 w / iOS8, then all documents work fine. I also tried of 10.9.5 iMac and it print flawlessly.

  It seems to be specific to Yosemite OSX on the laptop that is causing the problem.

  I tried:

  * Wireless reset on printer

  * Full factory reset printer

  * Add & delete printers on laptop printer

  Hello @weirdbeardmt,

  Welcome to the Forums of HP Support!

  I understand that you experience problems printing from your computer Mac OS X 10.10 to your HP Photosmart Premium e-all-in-one printer C310. I would like to help you to solve this problem today. I also want to thank you for all the details that the you have included in your original post. Based on this information, I agree with you that this problem is caused by the computer Mac OS X 10.10. Can I please you follow the steps below.

  Step 1: Resetting the printing system:

  To begin, I will have you reset the printing system on your Mac because it is important that we have a pleasure to work with for troubleshooting clean slate. Please click herefor instructions on how to perform the reset. When the site opens, follow the steps under"Reset printing in OS X Lion system." This Reset deletes each printer on your Mac. However, it does not uninstall printers. Therefore, if use you other printers on the Mac, once the reset is complete simply make sure printers are attached via a USB cable or connected network and (+) add hide them po do add not your HP Photosmart back in right now.

  Once the reset is complete, proceed to the next step.

  Step 2: Uninstall the drivers and software:

  Please click here to find out how to properly uninstall your printer. Once the site opens select the drop-down menu 'Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9' because they are the same for Mac OS X 10.10 and follow the steps under the second method to complete uninstallation.

  Once the uninstall is complete, please continue on.

  Step 3: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 4: Manually load the driver:

  Please click here to download and install the package v3.0 HP printer drivers on your Apple computer your HP Photosmart without a downloadable driver for Mac OS X 10.10 because of the age of the printer manually.

  Step 5: Check the Apple updates: 

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

  Step 6: Add the printer:

  1. click on the menu of Apple , then Preferences System.

  2. click print and scanand check if the name of your printer appears in the printer list.

  3. If your printer is already listed, remove and re-add the printer to check the communication with the Mac. Click on the name of your printer, click the minus sign (), and then delete the printer

  4. click on the plus sign (), click Add a printer or a Scanner, click the name of your printer

  5. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu. Make sure you have the driver HP Photosmart selected and not the AirPrint.

  

  6. click Add to add the printer to the list.

  -Source

  Once the printer has been added in, please test your machine to check that everything is working properly now.

  Please reply to this message with the result of your troubleshooting. I look forward to hear from you!

• HP 54 black ink cartridge: black cartridge HP 54 not available at HP

  HP site and retail stores don't have replacement ink cartridge black HP 54 for my 4180 all in one deskjet.  Research online I find comments strongly negative multiple suppliers for this product (Compandsave, combolink, amatteroffax) and am wondering where I should go for a replacement.  Please suggest solutions for the purchase of cartridges.  Thank you!

  Try one of them.

  https://www.Google.com/search?q=HP+54+black+ink+cartridge&ie=UTF-8&OE=UTF-8

• Photosmart Premium C310: Stopped C310 Photosmart Premium connection

  My HP Photosmart Prem C310 is connected to my wireless very well and has print from my Mac desktop very well until last week. The wireless is fine, that the computer and the printer are on the same netwrok wireless according to the netwrok test report.

  To try to reconnect to the printer, I deleted the system printers and scanners preferences screen. Now, when I try to add the printer, it does not appear in the list under default. I tried also added using the IP address on the wireless network Test report, but get only the message that the computer is "impossible to test the printer on the network" and "cannot connect because of an error."

  I tried to stop the printer and the computer, but nothing works. I am at a loss and extremely frustrated.

  Hi @jsd75,

  Welcome to the HP Forums!

  I understand that you can not connect your HP Photosmart Premium c310 to your Mac. I'm happy to help you!

  To check the printer hardware is functional, you are able to print a test page, without using the computer? Video: printing a Test Page.

  In the meantime, try the steps in this guide, "printer offline" or "printer not responding" Message (OS X).

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  Hope this guide helps and have a nice day!

• Photosmart Premium c310 will not print from the photo tray. Market power does not work.

  HP Photosmart Premium c310 refuses to print from the photo tray.  I use an iMac.  I shot tray in and out, nothing.  I stoked market, nothing.  Whenever I try to print a photo, it pulls the main tray.  He doesn't even try to pull the photo tray.  And I select in the settings of Photo paper in the photo tray.  Oh, and I have never tried to print before photos.  This is my first time and it won't work.  Printing regular documents from the main tray works fine.   Can someone please help?

  Are you printing from iPhoto?  If so (and this may apply to other applications), you must specify the format and print size.  Make it look like this:

  

• PHOTOSMART 7520:564 ink cartridge

  I am trying to replace the black cartridge. An arc on the cartridge. The other black cartridge I can find, but that of a bow; I can, t find. If it has been suspended? Can I use a different cartridge?

  Hello

  No, other is narrower, it does not. There are plenty around, and you can use XL cartridges (they are physically the same size, only more inks).

  http://www.staples.com.au/main-catalogue-productdetail/hp-cn684wa-no-564xl-black-inkjet-cartridge-yield-550-pages/87228337?ext_cid=RT_130715_GPPC_HP-PromoInkJuly_HP-Cn684Wa-No-564Xl-Black-Inkjet&gclid=CNjxhZ3p4MYCFcKWvQod5C0N2Q

  http://www.OfficeWorks.com.au/shop/OfficeWorks/p/HP-564-XL-ink-cartridge-black-inhp3210bk

  Kind regards.

• MacBook Pro OS 10.8 retina no DVD drive, how to load drivers for HP PhotoSmart Premium C310 please

  MacBook Pro OS 10.8 retina no DVD drive, how to load drivers for HP PhotoSmart Premium C310 please?

  We do not have the software 10.8 HP for your printer posted on hp.com and yet, once that happens, you can just download and install. You don't need to do it though, in order to get your printer running on your new Mac.  Simply connect your printer, on the sur le meme same wireless network or via a USB cable, add in printing and fax and let the operating system find and install the software from the Apple software update.  You will be able to the printer and scanning will however be of Image Capture.

• HP Photosmart Premium C310-"Initializing" constantly. Tried to unplug and reconnect, but continues.

  HP Photosmart Premium C310 running on iMac with OS X 10.7.2.  Permanently "initialization".  Worked fine two days ago. Tried to unplug the power and usb, wait 15 seconds, and reconnect. but continues "Initializing."

  Try to remove the power cord without turning off the printer first. Leave it for about 5 minutes. After connecting the power supply cord trying to restart the printer. If she manages to visit him "initialization" D section on how to 'Restore the default settings on your device'

  http://h30434.www3.HP.com/T5/eprint-print-apps-mobile/eprint-apps-connectivity-troubleshooting-please-review/TD-p/572635

• Photosmart Premium C310 printer scanner

  I use the Photosmart Premium C310 on a Windows laptop 8.0 with a shortcut on my desktop to the HP Solution Center software. I'll have no problem with that.

  I'm looking in the upgrade the operating system to Windows 8.1 and I ran a software provided by microsoft who checked for compatibility with my system on the laptop.  He said that HP Solution Center was incompatible with Windows 8.1. Is it possible use a shortcut on my desktop for the executable file as I do now?

  Hello martil1,

  Welcome to the HP Forums!

  I understand you want to upgrade to 8.1 Windows, but this Microsoft application said the "Solution Center was incompatible with Windows 8.1. I will do my best to help you!

  Now, if you're going to upgrade this computer, you must uninstall the software Photosmart Premium C310. The reason why because this printer has drivers compatible full features for Windows 8.1. Please follow these steps in order:

  First of all, you want to remove all the HP Photosmart software in the programs and features on your computer. Please follow this HP document uninstalling the software of the printer. If this printer is connected by a USB cable, remove this computer.

  Then, I recommend you clean your Temp folder. Follow this YouTube video to help you to here. Now you can upgrade the Windows 8.1. Once this is done, please install the full features on the site of HP software here.

  Please post your results, I will be looking forward to hear from your part have a good night!

• Problem - has ink cartridge but no printing appears on the paper

  I have a printer of HP Deskjet 4200 all-in-one with a relatively new ink cartridge.  The printer prints white - nothing appears on my paper.  The last time I used the printer (with the same cartridges) was four months ago, and he was fine.  To my knowledge, nothing has changed (parameters, etc.).  I can't figure out how to get the printer to print anything.  I could go out and buy new cartridges, but ones I have is barely used, although only around the age of 6 months.  And the problem seems to be both color and black print (printer has two cartridges) - so I made me think that it would not be a cartridge problem.  Any suggestions on what I might try?  Thank you.

  It is possible that the print heads have become clogged due to sitting for so long unused.  Try to run the three cycles of cleaning of the Toolbox.  If it does not recover the printhead, then place 1 "of very hot water in a cup and watch the nozzles of cartridge in hot water for about five minutes.  When it comes gently dry the printhead on a wet cloth dry contacts of the cartridge, then reinstall the cartridges in the printer, and try another cleaning cycle.

• printer 6510: can I use 934 ink cartridge in my printer all-in-one 6510?

  Can I use 934 ink cartridge in my printer of 6510 all-in-one?

  The cartridge HP black 934 works with these printers:

  HP Officejet printer, 6220
  E-all-in-one printer, HP Officejet 6812 range
  E-all-in-one printer, HP Officejet 6815 range
  Printer HP Officejet Pro 6230
  Printer HP Officejet Pro 6230
  E-all-in-one printer, HP Officejet Pro 6830 range
  E-all-in-one printer, HP Officejet Pro 6835 range