HP Photosmart Software Suite from hpqdirec.exe not Solution Center

Hello

recently installed the HP Photosmart Software Suite on my Officejet 4215xi all-in-one sisters.  Everything seemed to go well, except that when I open you'd think is supposed to be the center of Solution instead it tries to start hpqdirec.exe.  And we get a message that hpqdirec.exe is not found.

The Director is associated with following printer provided with the printer.  In my view, replace the Director in the following Photosmart Solution Center.

His machine is very old & literally, it takes hours to install this software.  I'd rather not have to run the uninstall utility, remove the HP software & all over again.

Is there a way to get the application to point to the executable file of the center of solutions instead of hpqdirec.exe without uninstalling & reinstalling the suite?

Thank you

LaserJet

Dell desktop (I forgot the model)

Windows XP Home Edition

Hi laserjet.

Unfortunately, it seems that you have an incomplete installation.

Try using the brush included in the CD or download.

Of the Original installation CD:

1. Insert the CD in the drive and then cancel Setup

2. open my computer and click right then on the CD from the drive and select open

3 open the Util folder

4 open the CCC folder

5. run the L4uninstall.exe or .bat

6. once the uninstall is complete, restart the computer

7 run the Accessories\ System Tools Disk Cleanup

8. download and install the latest version of Adobe flash player

http://www.Adobe.com/support/flashplayer/downloads.html

9 download drivers and full software features

http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-23606-3&cc=us&DLC=en&LC=en&OS=228&product=351109&sw_lang=

10. run the download to reinstall the printer

If the software has been downloaded and extracted to your system:

1. tap folder in the race or search programs and files of field

2. Locate and open the folder starting with 7z (example: 7zS2356)

3 open the Util folder

4 open the CCC folder

5. run the L4uninstall.exe or .bat

6. once the uninstall is complete, restart the computer

7 run the Accessories\ System Tools Disk Cleanup

8. download and install the latest version of Adobe flash player

http://www.Adobe.com/support/flashplayer/downloads.html

9 download drivers and full software features

http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-23606-3&cc=us&DLC=en&LC=en&OS=228&product=351109&sw_lang=

10. run the download to reinstall the printer

Tags: HP Printers

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