HP SimplePass - error "sensor not connected.

I have used successfully to my software and sensor SimplePass fingerprint for a year, but he has now suddenly stopped working. A friend of my son was using my laptop and may have changed some settings in the error. Now, when I go to the control panel and select biometric devices, he bed 'Windows don't think biometric devices on this computer. You will need to attach your device or install device drivers. I lookd in other forums and that you have downloaded the new drivers Validity Sensor and SimplePass software update, but it disappeared again. Aside from never lend my cell phone once again, any suggestions would be appreciated!

Hey,ife1973.

I see that you have a simple problem with pass. Looks like something was wrong with the drivers or the installation itself.

I suggest you get the simple pass and the fingerprint driver.

Follow this document which will guide you on how to open the Recovery Manager.

Like this:

You want to recovery of the fingerprint driver, which should be called "Validity Sensor" and the program called 'Single Pass'.

To retrieve the 'single Pass', you can select "reinstalling software." Then to retrieve the fingerprint driver, you need to select 'Hardware driver reinstallation.

Retrieve the two programs.

Please let me know the results. If you have any other questions let me know.

THX

Tags: Notebooks

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