HP support does not but not on list of program

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• I need a driver/files mouhid.sys, my mouse support does not work. Please thank you!

  I need a driver/files mouhid.sys, my mouse support does not work.  Please thank you!

  Hmm, a strange thing to have disappeared.  Do you have a virus or checked for malware scanner?

  The mouhid.sys file is supposed to be in % systemroot%\system32\drivers.  You pouvez find a copy of it in % systemroot%\dllcache.  If it's not in... \drivers and is in... \dllcache, recopy the... \drivers.  (You may need to do this in Mode safe.)

  Except for the above bit of luck, there are several ways to recover.

  1. use msconfig:

  Get your installation CD or locate a copy online
  Since an administrator account, run msconfig ( -R, msconfig)
  When "msconfig" opens, select the "Général" tab and click on the button "expand file...". »
  (This will open the window to "Develop a Source of Installation file")

  Enter 'mouhid.sys' in "file to restore:
  Enter the path to the DRIVER. CAB file in the \i386 on your installation media directory.
  (or browse to...)
  Enter "c:\windows\system32\drivers" in the "save in:" entry.
  Click "expand".
  'mouhid.sys' is now where never told you develop to...

  2 use the utility auditor of system files (SFC) to check the missing files and restore them if necessary.
  You will again need your installation media and, if you have installed the Service Packs, the CD-ROM for
  the latest Service Pack, you have installed.

  From an administrator account, type: -R, sfc/scannow

  SFC calls for, first of all, your installation media, and then later the service pack CD-ROM.  If SFC wants to replace the files, leave.  If the SFC rejects your Service Pack CD-ROM, read the KB900910 Microsoft Knowledge base article.  Note that this article applies to SP2, but is also applicable to the SP3.  Just use your common sense and use SP3 where the article refers to SP2.

  If you don't have a CD-ROM Service Pack 3, or order it (U.S. / Canada , Europe, Africa , Asia or South America ) from Microsoft or download the ISO (here ) and burn it.  Be sure to Select the appropriate language if you download ISO.  Note, I recommend that you install Service Pack 3 on a CD-ROM, rather than through Windows Update so that youpouvez use SFC with success!

  Please, vote if it is useful!  Please, click on Mark as answer if that answers your question.

• I installed Visio, but the application does not appear in my programs folder.

  the exe is installled but I can't find the Viewer

  the visio program does not appear in my program folder.  the download worked successfully, but when I double click on visioviewere.exe, I never see the instructions to complete the installation

  Hello

  1. what version of Internet Explorer is installed on the computer?

  2 are you able to install other applications without any problem?

  3 did you last modified the software on the computer?

  Method 1:

  I suggest you try to install the application as an administrator. Right-click on the .exe file and , click Run as administrator.

  If this does not help, go to the method 2:

  Method 2:

  You can run the FIXIT and.

  Cannot open. Files EXE in Windows 7 or Windows Vista

  http://support.Microsoft.com/kb/2688326

  You can also try the manual steps but remember to back up the registry before do you.

  Back up the registry

  http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

  To do: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  Method 3:

  You can also run the FIXIT and check if it helps.

  Solve problems with programs that cannot be installed or uninstalled

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall/

  See also:

  Change the programs that Windows uses by default

  http://Windows.Microsoft.com/en-us/Windows7/change-which-programs-Windows-uses-by-default

  Hope this helps and keep us posted.

• Help and support does not work.

  Original title:

  win xp my help and support does not work

  Windows Help and support will not work

  Hello

  1. what exactly happens when you try to open help and support? You receive an error message?
  2. what service pack is installed in the computer?
  3 did you changes to the computer before the show?
  To resolve this issue, start the Help and Support Center service and set it to automatic. Follow these steps:

  (a) click Start, run and type Services.msc.

  (b) double click on Help and Support

  (c) to set the startup type on automatic.

  (d) to Start the Service.

  See also:

  Menu help and bootable media will not open

  http://support.Microsoft.com/kb/555329

  Registry warning:

  To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
  322756 (http://support.microsoft.com/kb/322756/)
  How to back up and restore the registry in Windows

  Let us know if it helps!

• HELP & SUPPORT DOES NOT OPEN

  Help & Support does not open. I have the msg "...". a service system does not work. To resolve this problem, start the service named 'help and Support '.

  I can NOT open help and support in order to start the service.
  Can you please help?
  Thank you
  John

  Hello

  ·         Were there recent changes made on the computer before the show?

  To resolve this issue, start the Help and Support Center service and set it to automatic. Follow these steps:

  (a) click Start, run and type Services.msc

  (b) double click on help and Support

  (c) to set the startup type to Automatic

  (d) start the Service

  See also:

  Menu help and bootable media will not open

  http://support.Microsoft.com/kb/555329

  Registry warning

  To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756 (http://support.microsoft.com/kb/322756/)

  How to back up and restore the registry in Windows

• Why does dell support does not, keep popping up

  Why does dell support does not, keep popping up

  Hello

  you will have to ask Dell Suport this question, because it is their software that you have problems with

  Dell suport

  http://support.Dell.com/

  or ask in the Forums of Dell Support

  http://en.community.Dell.com/support-forums/default.aspx

• My driver support does not work all the time, won't let me connect, keeps losing internet connection.

  * Original title: SUPPORT of the PILOTS LOSE INTERNET.

  My driver support does not work all the time, won't let me connect, keeps losing internet connection.

  What do you mean by "driver support?

  If you have installed one of these offers of support software driver, you have installed malware.  The vast majority of them no useful software and installing a lot of malware on your computer.

  The drivers are not the soft thing you should normally be updated.  I recommend the updated drivers only in the case of a problem that has to solve, and it's rare.

  Is the ONLY source, you should consider for driver updates or OEM support site.  Even those who sometimes go way overboard in trying to update the drivers.  The latest Dell systems are equipped with updated software that checks for new updates every day.   In most cases, drivers are rarely updated after the first year of a product.

• Windows 8 reading list does not work with the programs desktop or web browsers in the Office

  * Original title: playlist of Windows 8

  Hello

  What a waste of time, this app is!

  -"Playlist does not work with programs office or web browsers in the Office! This raises the question: what will work with?

  I wish I knew.

  Thank you

  Chris

  Hi Chris,

  Playlist does not work with the programs office or web browsers in the design office.

  For more information, see the links.

  http://Windows.Microsoft.com/en-us/Windows-8/reading-list-app-FAQ

  http://Windows.Microsoft.com/en-us/Windows-8/share-to-reading-list

  Hope this information helps. If you have any questions, please let us know.

• Add/Remove Programs does not work with some programs in XP

  Why add and remove program does NOT work on some programs. These are programs on a computer that was created using a process of the image. Like ghost?

  If you have a third party app that will not uninstall, I think I might check the support page for this application and see what they have to say about it.

  Some AV products have obtained quite complicated that add/remove programs is not the recommended way to remove them, so some companies have developed their own removal procedures and some have special programs to manage their affairs.

  Norton/Symantec has a special page for you:

  http://us.Norton.com/support/kb/web_view.jsp?wv_type=public_web&docURL=20080416133836EN

  I see that just goes through Add/Remove programs too, but there is an option "what happens if it does not work" too (or post in the forums).

• Having saved palettes of colors and values CMYK in the color picker, how do I add Pages 5.6.1 color picker in my MAC (OS 10.10.5) system directory, so it does not work with other programs e.g. Word? I saw way back with Tiger BONES.

  Having saved palettes of colors and values CMYK in the color picker, how do I add Pages 5.6.1 color picker in my MAC (OS 10.10.5) system directory, so it does not work with other programs e.g. Word? I saw way back with Tiger BONES.

  What you want to replicate from El Capitan in Yosemite?

  1. The file containing all the samples stored color of the Apple color picker?
  2. The color picker itself?
  3. Both?

  Question 1 is a simple transfer of a single file.

  1. From the Finder, press shift + cmd + G keys to go to the folder. Copy and paste the following in this dialog box:
     ~/Library/colors
  2. The file has your stored color swatch is: NSColorPanelSwatches.plist
     1. On Yosemite, quit Word, Pages and other applications that use the Apple color chart
     2. Repeat step 1 on your machine of Yosemite
     3. Rename (do not remove) the Yosemite NSColorPanelSwatches.plist existing NSColorPanelSwatches.plist.old
     4. Copy the color swatch file El Capitan in Yosemite file location
  3. Launch the applications that use the color chart to see Apple El Capitan from swatches.

• I need to uninstall the CD player, it does not appear in the programs in Control Panel.  How can I get rid of him?

  I need to uninstall the CD player, it does not appear in the programs in Control Panel.  How can I get rid of him?

  Hi normans26078633,

  Please use cleaning tool Acrobat/Reader here: http://labs.adobe.com/downloads/acrobatcleaner.html.

  Thank you

  Abhishek

• New tab always opens Bing, but about: config does not have listed options...

  I have a question where my home page has been changed to the Bing home page, and after I corrected it seems now that any time I opened a new tab, it goes straight to the Bing...
  I found a solution to this in another thread, but it seems to be incorrect for my browser.

  type: newtab is the third option down that says searchinnewtabeenabledbyuser. Double-click on it and where it says 'true', ' false '.

  As indicated in the filename of the image as an attachment, there is no "searchinnewtabeenabledbyuser" on this page?
  So, I'm always curious about a correction for this problem!

  Don't know where you find this - searchinnewtabeenabledbyuser - pref pref invalid, does not exist by default. Could be added pref by an extension, for anyone who posted.

  Browser.newtab.URL is the pref you want - right click and select reset
  Then restart Firefox.

• Installation of windows 7. Install says that I must remove anti-virus program that does not appear in my program list? __

  I am trying to install windows 7 Home Premium on the Visa.  Setting up tells me that I have to remove "Kaspersky Anti-virus".  It is, I don't have any listed program like "Kaspersky Anti-virus" in my programs.   I have an my ISP anti-virus program, however, does not Kaspersky.  I got anti-virus turned off when you try to install windows.   Anyone have any ideas?

  Hi algrant,.

  Welcome to the Microsoft Answers site!

  during the uninstallation of Kaspersky products such as Kaspersky Internet Security, Kaspersky Anti-virus , it leaves some files on the computer and is not completely uninstalled. But you can remove it completely using Kaspersky remover tool. Download the tool and remove the program completely. Search using your favorite for more information search engine.

  After uninstalling Kaspersky, also turn off the Windows Firewall or any other third-party firewall and then start the installation.

  You can download the Kaspersky remover tool from the link below:

  http://support.Kaspersky.com/FAQ/?QID=208279463

  Important note: this response contains a reference to third party World Wide Web site. Microsoft provides this information as a convenience to you. Microsoft does not control these sites and no has not tested any software or information found on these sites; Therefore, Microsoft cannot make any approach to quality, security or the ability of a software or information that are there. There are the dangers inherent in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.

  Kind regards
  Amal-Microsoft Support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Portege R500 - keyboard USB Legacy support does not work

  I have a Portege R500-124

  I use it to dock in the office and the lid is closed, so I need to enter a password for DriveCrypt and generally control the boot/BIOS from a USB keyboard. But no matter what I set the setting that is inherited from the USB in the BIOS, the USB keyboard does not work. I tried the keyboard connected directly to the R500 when undocked and it's all the same. I also tried BIOS 1.6 and that's all the same.

  USB keys are working and I can boot from them, but no work of measures (for example, F12 to choose the BOOT device) keyboard - the R500 doesn't seem to have the functional USB keyboard support until an operating system (Windows or Linux) has started.

  Any ideas?

  Ian

  > .the R500 does not appear to be the functional USB keyboard support until an operating system (Windows or Linux) has started.

  I can't confirm this, but I'm afraid you're right about that.

• HP support assistant-contact technical support does not

  I love my computer hp laptop Dv7 7250 Envy.  I used HP Support Assistant for various problems and updates.  This morning, I tried to use technical support and now it does not work.  I am running Windows 8 and recently installed updates.  HP Support Assistant version on my laptop is 7.0.39.15.

  Hey spectre0707,
  
  Try to uninstall HP Support Assistant and then re-install.
  
  First, download the latest version: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-110990-1 & cc = us & dlc = in & lc = on & os = 4132 & product = 5316947 & sw_lang =
  
  Then, open Control Panel, go to programs and features and locate HP Support Assistant in the list and right-click on it, then click on uninstall. Once that is done, install it using the file that you downloaded from the link above.
  
  Although, if you are looking to contact the Technical Support for another question immediately, you can use this link:
  http://WWW8.HP.com/us/en/contact-HP/contact.html
  
  In addition, we are happy to help you here on the forums! So, feel free to start a new thread with the problem you are having, maybe we can help you.