HP TouchSmart 23 ENVY: the fake HP support

I recently had problems with my PC. and I get calls to an 800 number that I responded to and it took me a number of HP.  I have taken note of this number and added to my contacts.  I was called this morning from this number and I answered. I was told my computer had been notification of a Hack in my computer HP and I have with the help of people will be able to remedy. He informed me that there is a file embedded in the operating system that made the notifications to HP when the computer has been compromised.  I was on the computer for awhile before there was a demand for a $300 Itunes card, which would allow the person to clean my computer. Long story short... I said not that I thought it was a scam and I would not give money to him and he said he was going to cancel my driver of license and to lock my computer. I immediately stopped him, but when I rebooted, I wonder a password of course, I don't know.

I'd appreciate any help to solve this problem. Please tell me what I should do to fix this problem. Thanks in advance.

@lpets

The screen looks like this?

REO

Tags: HP Desktops

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