After getting scammed by some fake tech support... is my computer still safe to use? __

Similar Questions

• I uninstalled firefox mistakenly after getting a double version of 15.0 on my computer... after it redownloading... I lost ALL my favorites, passwords, tabs. Help

  As I said earlier, just after my update to the latest firefox [15.0.1] I found two of the same versions of it on my program features so I decided to delete one. Unfortunately for my TI cleaned them both and after reinstalling firefox, I realized all my TAB files, bookmarks, passwords and history had disappeared. This is very fustrating for me because most of the passwords are very important as well as the links that I have my favorites.

  Any help will be greatly appreciated, or a number of a team support I could call for assistance?

  Did you select remove my Firefox personal data and customizations in the uninstall routine?

  If so, all your Firefox data has been deleted and you will need to use a program like Recuva file recovery utility to recover your files.

• Help! How to "downgrade" this update? This version is not supported by a computer program that I use for work. Thank you!

  Is there a way to uninstall the update of Firefox? I already had a problem with this program because it was not compatible with the latest version of IE.

  Hey jpgaprilfool,

  There are many benefits to the latest version of Firefox. Out of curiosity, what program is not compatible with the new Firefox? You should consider your comments for developers so that they can continue to improve the product.

  If you want to roll back to a previous version of Firefox, just take a glance section of the Knowledge Base install an older version of Firefox.

  Hope this helps!

• Service/Tech Support scam?

  Topic: SRX1331409285ID - your Microsoft technical support request

  1. enter a detailed description of your problem:
  go says my Microsoft account has been hacked and used in several countries. said my account had to be closed and they would send a new registration number. asked me to connect to a Web site - www.sc24w.weebly.com also Teamviewer.com. I allowed the control. I was told that I would have to pay 200 USD for the new record and having the ready credit card. at the moment I stop. the caller keeps calling me to continue the process. I don't know what to do. I am told to shut down the computer at the moment and do not restart until they call me tomorrow. Please advise.

  2. This comment has been created by the customer and added by the Service of the OAS

  Hello, thanks for your answers. My computer will not start no longer unless I get a boot password. Reads the message "this computer is configured to require a password in order to start up. Please enter the password to start below '. The person calling me [phone number 011 44 203 318 0712] said I should use the password "88" if ever needed, but I didn't go forward with this. Can you tell me what to do? Can you connect to my computer to view issues or can I talk with one of your representatives?

  3. I tried to restart my computer, and the computer screen now displays in the order:

  Blue screen "Option and Choose" - "continuous", "Use a device", "resolve", "turn off your PC.

  "When I choose to"Solve problems", the options" Reset this PC ' and ' advance options 'appear.

  I would like to speak with someone who can guide me through a procedure to check the details of the problem and fix it if necessary. I have one don't know what version of Windows I have on the computer, I think it's Windows 10 [not sure].

  Thank you.

  Hello

  Who called who?

  @@@@@@@@@@@@@@@@@@@@@@

  This information is for the unsolicited telephone calls from people claiming to be from Microsoft.

  It's a scam.

  We have all the errors and warnings in our Event Viewer, which is another ploy they use to scare you

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  You are the only person who knows if you gave them remote access.

  If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  Report phone scams

  • Help Microsoft to stop cybercriminals in reporting of theinformation about your scam phone.

• In the United States, use the form of complaint to FTC Assistant.

• In Canada, the Canadian Centre for fight against fraud can support.

• In the United Kingdom, you can report the fraud as well as the unsolicited calls.

See you soon.

• Fake phone call to Tech support < removed >

  original title:

  Anyone know if a call from this number, claiming to be Windows, is legitimate?

  Hello

  It's a SCAM!

  The number is usurped or forwarded to another number, perhaps another country.

  205-419-8861.
  http://www.numberinvestigator.com/phone/205-419-8861.html

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
  (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
  (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Tech support phone scam

  I'm being bothered by a rude woman of the 001511899180 number that says it is Microsoft, wants much info about my computer and says that it is at risk.

  who is she

  Why is computer suddenly endangered when all security options seem to work

  who gave him my phone number at home, the authority to crack down, me, the right to discuss with me and be rude

  Moved to Virus & Malware

  Original title:? scam company

  This is a scam that last for years. Microsoft never does unsolicited phone calls.

  Is calling, Microsoft, a scam?
  http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19

  Report the scam
  http://support.Microsoft.com/reportascam

  Scams by e-mail or web: how to protect yourself
  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

  Avoid scams to phone for tech support
  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Do not fall for phony phone technical support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  Aggressive, persistent Windows tech support fraudsters continue to track consumers
  http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers

  What is a certified Microsoft [or] partner?
  http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html

  And see this post by bhringer
  http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply

• IS IT Live Limited Tech support Microsoft partner?

  A person of this company had access to the computer of my mother, claiming that they were a Microsoft partner to help him. I want to know if they are legit. I think it was a scam and I concerned what information they may have captured from his computer.

  Hello

  Could not find anything to their topic. If they called him is certainly a SCAM even though
  It could be the scam is still that she found through other means. They have a phone
  number, so you can contact them? But even if there is a number which has not
  assure that it is a legitimate business.

  If it is a SCAM:

  Report a scam to technical support
  https://support.Microsoft.com/getsupport/?oaspworkflow=start_1.0.0.0&wfname=scamsurvey&CCSID=635596204228150092&WA=wsignin1.0

  Avoid scams to phone for tech support
  https://www.Microsoft.com/en-us/safety/online-privacy/avoid-phone-scams.aspx

  Scams by e-mail or web: how to protect yourself - understands what to do if you
  think you've been scammed.
  http://www.Microsoft.com/en-us/security/online-privacy/phishing-scams.aspx

  How to recognize phishing e-mails, phone calls or links
  http://www.Microsoft.com/en-us/security/online-privacy/phishing-symptoms.aspx

  Its a total scam. Uninstall their software and then perform a restore of the system back
  before you install. Change all your passwords sensitive on all sites-
  electronic mail, Bank, credit cards and others. (Do not do this on the compromise
  computer and it would be better to do it on the phone or in person.)

  You can even restore your system to factory fresh to be sure
  their software is not breach your security. (Ways to re - install Windows
  Clean - remove everything on the disk, so back up all data before hand.)

  ================================================
  ================================================

  In the United States, you can contact the local police to the FBI, Attorney general,
  and consumer watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the
  Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
  (NW3C), funded in part by the Bureau of Justice Assistance (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Neither could they be it y
  Errors on your computer. So those are the frauds or scams to get your
  money or worse to steal your identity.

  Do not fall for the fake phone Tech Support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  Avoid scams that use the Microsoft name fraudulently: Microsoft has no
  for you unsolicited telephone calls help fix your computer
  https://www.Microsoft.com/en-us/safety/online-privacy/msName.aspx

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Phone scams
  http://www.consumer.ftc.gov/articles/0076-phone-scams

  Limit unwanted calls & Emails
  http://www.consumer.ftc.gov/topics/limiting-unwanted-calls-emails

  National do not call registry for
  https://www.DoNotCall.gov/

  ===============================================
  ===============================================

  Follow these steps carefully:
  

  If you need search malware here's my recommendations - this will be
  allow you to perform a thorough check and removal without finishing with a load
  spyware programs running resident who can cause many issues such as the
  Malware and may be more difficult to detect the cause.

  No one program cannot be used to detect and remove any malware. Added
  which is often easy to detect malware is often accompanied by a much harder to
  detect and remove the payload. So much better to be now too thorough than for
  pay the price much later. Check with them to an extreme exaggeration and
  Then, run the cleaning only when you are sure that the system is clean.

  It can be made several times in Mode safe - F8 tap that you start however
  You must also run the in the Windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and do a right-click on
  It - RUN AS ADMIN it will show infections in the report after you run - if
  It will not execute rename tdsskiller.exe to tdsskiller.com. Be it
  He finds something or not does not mean that you should not check with another
  methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and use the Scanners.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  SuperAntiSpyware Portable Scanner - free
  http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

  AdwCleaner
  http://www.bleepingcomputer.com/download/adwcleaner/
  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if
  necessary you can download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer
  against malware (viruses, Trojans, rootkits, etc.), which has infected your computer
  Despite all the security measures that you have taken (such as anti-virus software,
  PARE - lights, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  -----------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  I hope this helps.
  --------------------------------------------------------------------------------------------
  Rob Brown - Microsoft MVP<- profile="" -="" windows="" and="" devices="" for="" it :="" bicycle="" -="" mark="" twain="" said="" it="">

• LogMeIn and guaru tech support and pareto tech

  I have trouble downloading desktop BB so I contacted via Skype, I think it's teck support Guaru which stood on a microsoft Web site. We did the logmein.com and they took control of my computer and said: I have major problems they would be in trouble for $120. I stupidly gave them my name and email when the asked before they said what it would cost. I told them it's too, and we disconnected. A did the same thing with pareto, they wanted to just make me buy their product. I'm in trouble through identity theft?

  Sorry it is Mytechguru I did part of Microsoft. NA not pay anything, but I give them my email and name. Have you ever heard of them.

  P

  There is a Thread on the problems with MyTechGurus in this same Forum.

  Read this:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_other-security/who-are-my-tech-gurus-are-they-bone-fide-Microsoft/7efbaec5-11BC-4C4B-8D87-3fd1b7e858f7

  "We did the logmein.com and they take control of my computer.

  And you have given remote access to your computer:

  Follow these general tips if you are still worried:

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  If you receive phone calls:

  And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  See you soon.

• Is Guruaid a Microsoft tech support legitimate certified company?

  They supposedly 'cleaned' of my laptop last Thursday and said they would maintain for one year for $169.99.  They got into my PC and I watched as they ran a series of programs that I'm starting to security, repairs, etc.

  My reason for how contact support was not treated (receipt of Spam and Phishing emails in bulk in my Inbox, as well as in my junk mail folder.)

  They claim to be certified technicians MS, I don't believe to be true, now that I've seen what they are doing.

  I can't find how to reach MS on this subject.

  Thank you.

  Hello

  It's a scam.

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  You gave them remote access and if you do Internet banking, contact your bank, explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft or its affiliates does contact you, unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  See you soon.

• questions of google chrome windows 7 PC internet connection tech support

  So basically for now, I need some serious tech support. I knew enough to power a computer for regular use, but now I need to know a little more.

  I'm working on a pretty nice software that probably has not been treated well for about a month so its starting to develop some small bugs. I intend to use this laptop for more things in general so it needs work better.
  I ran some scans norton (but my norton is literally about to expire so I need something safe for my computer out of Cnet maybe? it's free)
  I ran a quick defrag and I have Ccleaner and know what it does, so I ran too. I have not just be completely shut down the computer, I don't even have a back upward in car big enough for my computer or anywhere to put it if I had a. Im doing the laptop on the lap a lot which means no doubt that fans do not get enough air.
  There is a laptop stand that had fans, but fans broke and its just bulky right now so I'm just trying to protect the screen and not get any fluid on the keyboard. Also, there is just no office about so its that or directly on a mattress that is worse.
  (Also I keep multitasking for many, even for an upscaled laptop with windows 7 and the changes to make it work well.) His breaking our internet connection wifi is not totally reliable here and all I can do, is disconnect the boxes and wait but its such a nuisance that I can't do it too)
  Any help you can offer would be great!

  Hello

  I suggest you to start the computer in a clean boot state. Clean boot helps eliminate any conflict of third party software.

  Note: when you are finished troubleshooting, follow step 3, mentioned in the article to start the computer to a normal startup.

  If you use WIFI put a check mark next to it and let the service when you disable startup items.

  For the safety of your computer, you can download and install Microsoft Security essential, which is a free anti-virus program.

  Here is an article on wireless connection problems and wireless network. Take a look and check.

  Hope this information is helpful and let us know if you need help in the future about Windows. We will be happy to help you.

• Call unsolicited (from Microsoft Tech Support?) which offers a security protection.

  EU call from someone representing as Support technology Windows (Sam number 567078 651 420 1786 phone number).  Asked me to enter a 6-digit code (says he was missing on my computer) and I wanted to sell "security protection download" non-recurring fee of $119.  Is - is this legitimate?  I do not.

  Hello

  Yes, it's a SCAM!

  The number is usurped or forwarded to another number, perhaps another country.

  651-420-1786.<- no="" such="" number="" -="" the="" area="" code="" is="" st.="" paul,="">
  http://www.numberinvestigator.com/not-found/651-420-1786.html

  ========================

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
  (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
  (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Win tech support

  Hello

  I got a phone call today from a company called win tech support saying my computer had sent error messages, and they directed me to the box model to show me errors, which have been the way to back in November and that they had contacted me to solve the problem and they wanted to give me assistance remotely to their tech guy to fix the problem My problem is I can't gift if it is a real company or a fraud, has anyone had this or heard of them?

  You have problems with your laptop?
  What model do you have?

  If you didn t ask a few useful info help don t give anyone.
  If you n t know what to do call the hotline of Toshiba in your country and ask for help.

• Microsoft Tech Support scams

  I just talked to a local it service company who told me that I have been scammed by fake Microsoft technical support.  They claimed that Microsoft never give phone support.  Is this correct?

  Here's what I did.  I find the following link through what I thought, it was the Microsoft technical support.

  https://partner.support.Services.Microsoft.com/en-us/contact/callback/4/?OSMCSignIn=true&WA=wsignin1.0

  They called me back immediately.  I talked to different tech support people in different sessions to try to correct a 10 failed Windows installation.  At one point, I gave remote access to a working computer to make a USB bootable recovery.  I watched what was happening on the screen and see nothing strange.  I didn't ask for the passwords, money or credit card information.  The probability is that it was a scam?

  Thank you!

  WRO

  Your local business is partially correct.   Microsoft will be never cold call users.  They have no way of knowing of youor computer is infected, with errors, etc..  If someone calls you without you calling it first of all it is a scam.

  If you access the assistance of partners and they will call back you later, you can be pretty sure they are legitimate.

  From your description, I seriously doubt that it was a scam.  They do not have ask for PII (personally identifiable information) has not asked for money and you called after them called everything first.

  If you are a partner, there is also a website (for partners) where you can ask any questiions online and then make a phone call

  http://partnersupport.Microsoft.com/en-us/mpnwinclient

• Permissions problems when you try to run any adobe app, the tech support guy even after trying to fix it for 2 hours

  I don't know what to do. One of my adobe applications gives the same error:

  Windows cannot access the specified device, path or file. You can not have the appropriate permissions to access the item.

  The above-mentioned tech support person was a test account, he did and has spent a lot of time doing stuff with all permissions to the adobe files. Finally he got it so at least to launch illustrator, then immediately crash. He just left without a job too shortly after.

  I am running windows 7, 64 bit. On my own personal computer. Help, please

  Note: I also had problems with creative cloud, who managed to get fixed

  Caps folder contains the database as Cache.db, media, db, pdb.db file that contains information about the installation of applications on the system and other essential data, in some cases if the files are corrupt, it is essential to remove the record of caps.

  Once you remove the record of caps, CC app will list Apps with button install because there is no information concerning the installation of the CC apps because the Media.db file will be deleted with it.

  In this case, it is preferable that you uninstall applications that is not listed as up to Date and being listed with button install, even if it is already installed.

• people fake-tech sent me a scam I thought true so I contacted them and gave them access to my mac through bomgar. now, I'm really scared, what should I do?

  people fake-tech sent me a scam I thought true so I contacted them and gave them access to my mac through bomgar. now, I'm really scared, what should I do? they wanted me to buy help but I said no and hung up and you leave Bombardier, but still scared.

  You suppose now that every piece of data on your Mac is known the password too them, including.

  For example, back up your data, erase the disc so that get rid you of something they are gone. Reinstall and most important: change all of your passwords. For everything.