HP TouchSmart 300-1020: buttons HP Support Assistant diagnostic Test does not

I have HP Support Assistant version 7.7.34.34, which - I think - is the right version for my TouchSmart from HP with Windows 7 64-bit 300-1020.

When I try to run a diagnostic test (optical drive, USB key, sound card test, test test the printer, hard drive, keyboard, map chart, microphone, mouse), the button snaps (with mouse) for diagnosis, tests do not work.

Basically... I click on the button for the desired... diagnostic test and nothing happens!

Troubleshooting apparently buttons function very well... click on one and a convenience store starts.

What can I do to "solve" the problem of Diagnostics button?  Thank you!

You are welcome.

Since your computer is 6 years old, I suggest that perform you a System Recovery.  I do this at least once a year because I like a computer that works like new without any problems.

Tags: HP Desktops

Similar Questions

  • Do not update HP support Assistant / system restore does not work

    Couple of problems-

    (1) got downloaded the HP support assistant; But it says there is "no new updates". When I check the HP site, there. Why is it not download these updates?

    (2) it is impossible to use the "restore point", as it is like "error - try again"

    It is likely that most of these pilots is already installed in your computer. The date on the home page for each of them, often does not reflect the effective date, the pilot was created or how long it has been available. You can find the effective date of a driver in the details. The date on the home page reflects more when entry has been changed for any reason, or set to date.

  • My battery stopped charging. For four days, the power button says "59% available (plugged in, does not support)."

    * Original title: charging the battery

    My battery stopped charging. For four days, the power button says "59% available (plugged in, does not support)."

    How can I get the computer to start the battery again?

    The battery is probably faulty. You can say as follows:

    1. Shut down Windows.
    2. Remove the battery.
    3. Wait an hour.
    4. The power supply is cold? If Yes, then the laptop consumes no power (which is normal).
    5. Insert the battery.
    6. Wait an hour.
    7. The power supply is hot? If so, the battery is recharged.
    8. Start normally and check the charge level. If she's still around 59% while the battery no longer accepts the full load. You need to replace it.
  • The button create a new paragraph style does not work for me, is this a bug or something stupid I did?

    The button create a new paragraph style does not work for me, is this a bug or something stupid I did?

    Pages on El Capitan 10.11.1 v5.6.1.

    I just created a quote indented using ITC Garamond Book Italic with left and right margins altered. Well selected, I clicked on the + symbol in the paragraph, named the new Styles pop-up style Indented quote and you press return.

    Always selected in the body of the document, I applied the body paragraph Style to restore the normal formatting and then with the text again, the paragraph of citation Style indented - who worked as expected.

    If you want that your new Style of paragraph to survive across documents, you will need to save it in a model. You can also have two different Pages, documents open in Pages v5.6.1, and copy/paste the custom styles between the selected text in these documents by using the Format menu.

  • Assistant smart index does not appear

    Hello!
    I am fighting a serious problem while developing RoboHelp office x 3.
    Assistant smart index does not appear anywhere.
    Don't ~ ~, nothing associated with Smart indext Wizard does not appear in the program.
    Have I not bad installation?
    Someone help me.

    Hello dsfda and welcome to our community

    Using RoboHelp for Word or RoboHelp HTTML? Assuming that RoboHelp HTML, have you tried looking at the Tools menu?

    If you use RoboHelp for Word, I'll have to rely on a person who uses this product to answer.

    See you soon... Rick

  • cache 'dist-test' does not support direct optimization

    I noticed this message in the log of my proxy Extend JVM. It is registered at the INFO level.

    The cache dist-test does not support direct optimization for objects in internal format. If possible, consider using a different cache topology.

    The Extend JVM proxy runs as a disabled storage for the cluster node.

    Any ideas what is the cause?

    Dist-test is configured like this:
      <caching-scheme-mapping>
    
        <cache-mapping>
          <cache-name>dist-*</cache-name>
          <scheme-name>near-entitled-scheme</scheme-name>
        </cache-mapping>
    
      </caching-scheme-mapping>
    
      <caching-schemes>
    
        <near-scheme>
          <scheme-name>near-entitled-scheme</scheme-name>
          <front-scheme>
            <local-scheme>
              <eviction-policy>HYBRID</eviction-policy>
              <high-units>1000</high-units>
            </local-scheme>
          </front-scheme>
          <back-scheme>
            <distributed-scheme>
              <scheme-ref>dist-default</scheme-ref>
            </distributed-scheme>
          </back-scheme>
        </near-scheme>
    
        <distributed-scheme>
          <scheme-name>dist-default</scheme-name>
          <serializer>
            <class-name>com.tangosol.io.pof.ConfigurablePofContext</class-name>
          </serializer>
          <lease-granularity>member</lease-granularity>
          <backing-map-scheme>
            <local-scheme>
              <listener>
                <class-scheme>
                  <class-name>{backing-map-listener-class-name com.oracle.coherence.common.backingmaplisteners.NullBackingMapListener}</class-name>
                  <init-params>
                    <init-param>
                      <param-type>com.tangosol.net.BackingMapManagerContext</param-type>
                      <param-value>{manager-context}</param-value>
                    </init-param>
                  </init-params>
                </class-scheme>
              </listener>
            </local-scheme>
          </backing-map-scheme>
          <autostart>true</autostart>
        </distributed-scheme>
    
      </caching-schemes>
    I presume it's something to do with the plan closely because I don't see the message if I have the card dist-* caches directly to the dist - default scheme

    See you soon,.
    JK.

    Hi Jonathan,.

    You've found the warning as a near cache implements cache objects. Given that the service proxy uses POF, it must deserialize the POF serialized value in order to put it in the cache close. You do not see the message when you cache directly plan dist by default because it is configured to use the BOOM, allowing the proxy service pass the POF serialized value directly through the distributed cache service.

    Thank you
    Tom

  • HP Touchsmart 300-1020 system restore

    Hello, I have a PC HP Touchsmart 300.  I recently sent in for repair and it works very well for a few months.  They replaced the motherboard and the hard disk.  My brother somehow got some malware on the PC so I decided to do a system restore on it.  Whenever I do a restoration of one of the discs of recovery or the recovery partition, it gives me an error saying: Recovery Manager cannot restore your computer by using the image with.  Please contact HP support.  Error code: 0xe0ef0003.  What can I do to solve this problem and to restore?

    Hello

    I don't think your recovery partition can be damaged and the only option for you is to order the Kit of the RRS from HP in order to restore your windows to original state.

    You are still able to get into windows? If so, try to create the RRS Kit, if you can't, try to order the Kit by using the information that I posted below.

    Read this before ordering your recovery discs! (United States and Canada only)

  • Cannot select boot without keyboard - Touchsmart 300-1020 option

    Yesterday at 02:00 my touchsmart came in itself, so I turned it off in my sleep.  This morning I turned it on and it is stuck to the windows page asking you to choose me Recovery (recommended) or start Windows normally.  After a countdown from 30 seconds, * beep * starts all over.

    The news suggests that the computer was turned off during a windows update... entirely possible... I was asleep!

    The problem is this: I can't choose anything because it does not recognize the USB or bluetooth keyboard, so I can't select start Windows normally, much less run all tests.

    I replaced the batteries in the keyboard and plugged a usb keyboard... obviously that didn't work.  If I have a recovery disk I have no idea where it is, or if he would seek from DVD player without being able to select an option in the BIOS.

    Any ideas?

    You won't believe this, but here's what worked: a USB to Mac keyboard.

    Yes, that's true.  After trying my Dell keyboard in all USB ports, I decided to try one of my Mac keyboards.  Worked perfectly, now Windows ends, it's 'Do not turn Power Off' installation.

    A round of applause for Apple please.

  • HP Support Assistant - Tune Up did not finish

    Hello

    Compaq Presario

    Windows 7 64 bit

    I ran tune up with HP Support Assistant, and he ran for 8 hours on the 'scan the computer for hardware and software problems"without finishing.  There was a warning before starting the melody that he could take a "few" hours.  Is there something wrong with my program?

    Thank you

    Brenda

    Hi Brenda,

    Try the following

    Firstly, uninstall your current version of HP Support Assistant by opening windows control panel, open programs and features, make the entry for HP Support Assistant right click and select uninstall.  Once this process is complete, restart the laptop.

    Then download and install the latest version of HP Support Assistant of the page on the link below - the download links are to the bottom of the page.

    http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

    After installation, restart the laptop.

    Kind regards

    DP - K

  • My button on the return address bar does not work. Worked yesterday. I rebooted twice without success

    Back button does not. only way to go back using the history out of the menu.

    Have you tried right clicking on the back button to see if that open a drop-down list?

    Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the extensions of the origin of the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > appearance/themes).

  • Buttons on the touch pad G505s does not properly in game?

    This is the second time I am posting this because of no response:

    I recently bought a Lenovo G505s about a month ago. Everything goes well with her until I downloaded Steam and downloaded games. 3 games I downloaded are snipers and therefore requires the left button of the mouse. But when I click it to shoot, he is sometimes unresponsive and is very laggy. This isn't the fault of the game, as I tried in different, but the problem is still there. I tried to change the round buttons (so that the right button is left to aim and shoot) and it works fine. I'd rather have the usual way around fact does anyone have a way to solve this problem? has this happened to you?

    If it is necessary here are some specs for the pc:

    AMD A8

    6 GB of ram

    WIndows 8.1

    also the buttons and trackpad works quite well with everything else except the game like Minecraft. It seems that when I move with WASD, the button does not work but the click of the button.

    Can someone give me an answer please?

    only, I have solved my problem. While randomly browsing settings for my PC, I stumbled upon the Windows mouse settings and it turns out that the time for clicks has been in the Middle, which explains the shift. I have this disables and problem solved without help of Lenovo at all. Lenovo support team good job

  • Pavilion G6 2338sl: hardware button to turn off the touchpad does not work on Windows 10

    Hello

    I have a Pavilion G6 mobile 2338sl. When I was on Windows 8.1 the touchpad worked a lot, so I've updated for Windows 10. Windows updated my drivrs to last, provided also by Synaptics (19.0.19.1). HP says the moment is upgrade from Windows to provide the driver for this laptop, as you can see on the driver support page. The touchpad works, the parameters can be set (gestures etc.), the touchpad turns off when another mouse is connected (it's ok).

    The problem is that if I use the touchpad and I want to turn off the button, it does not work and the computer reacts like a click. So I returned to the old driver and button works. But Windows Update continusly updated the driver (I disabled the option in the advanced settings, but it still update) and I come to every time.

    So I tried to reinstall Wndows freshly (not update Windows 8.1) and with the old driver works, but when she updates to 19.0.19.1, the button to turn off the work stoppage.

    I looked on the interent and someone tips to set minimum detection of palm. I tried but it still not working.

    I hope someone can help me

    Concerning

    Hello

    If you find that the old Synaptics driver works Ok, install it and then use the utility on the following link to prevent Windows 10 to automatically update again.

    https://support.Microsoft.com/en-GB/KB/3073930

    Kind regards

    DP - K

  • When I hit the play button to a voice message, it does not play

    I have an iPhone 5 and trying to listen to voice messages, it won't play.  I hit the play button (arrow) and the button show break but does not do anything, and the number of bands/message remains the same.  How can I fix it?

    Just recently did it start? Try restarting of strength:

    Hold the home and power buttons at the same time until the Apple start-up logo appears.

  • my ipod 5 does not light, I am of the view the home and power button down for 10 to 30 seconds, but my home button is stuck or at least does not, what should I do?

    so I have my button home broken for some time, not only does not respond as broken in the iPod so I couldn't press it or anything. It is only today that my iPod will not turn back. I normally would just hold the home button and the power button for some and things would turn out right away but now I can't use my home button so I'm stuck without options. I left that he plugged for a while but still nothing. I tried to clean the home button. So what should I? get a new home button or just get an upgrade anyway.

    You could bring to the Apple store and let them to evaluate it. If an upgrade is financially feasible, I would recommend that you're not just fixing the home button will help. Also note that if you do any repairs on the iPod it will void your warranty (if you have one.)

  • Buttons for the S60 menu light does not work

    Hi all

    On Lenovo S60 menu button illumination does not work. Is this normal and supposed to be like this, or it's some sort of bug?

    Thank you!

    S60 is not backlit on the recent button, home and back.

    Thank you.

Maybe you are looking for

  • iTunes exe file fails to complete the download for windows surface 3 pro 10

    When I go to the itunes store and download itunes for windows, download appears to move, but when you are finished, he said that the exe file failed to download.  I have 3 pro surface, running windows 10

  • events producer consumer with notifiers

    Dear users of LabView, I would like to ask your advice on my project (see the attachment of files). For the beginning, I did only the "backbone" of my project, that's what you can see in my VI. My project will have the following features: -Start and

  • Phone call from "Windows"? -is it a scam?

    Today, I received a phone call from someone who said they were by Windows and that my PC has reported errors? They asked me to type in the menu "run" to display errors, and then they asked me to go to this site http://www.teamviewer.com/en/index.aspx

  • connect the fax and scanner on HPofficejet 6500 wireless

    HP Officejet 6500 wireless. to the PC, a Toshiba. Problems showed up to 4 months, this has been resolved by directly connecting (wired).  The printer prints, but the Fax and Scanner are not detected.  The machine is an all in one.

  • Download windows 7

    I need to download windows 7 home edition 64-bit I find here a place to do this but when I get to where you select your language, the only one he is Korean... so how do I use it? This is the site I'm going... I don't have a disc... but I have my prod