HP update software does not

I'm not able to run the HP update to search for the latest drivers for the printer.  Message says: "the request failed for lack of software library. The application will exit. HPSU-0004» I tried to reinstall and still the same error message.  I am running Windows 7 on a laptop from Sony.

To start sounds like it is a driver problem. I want to start to be sure that deleting the software and relocation happened in the best way possible. I want you to follow my steps, I can be sure that we start both on the same page.

Tags: HP Printers

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