Re: Portege Z30: Fingerprint software does not, the connection with the sensor fails

Similar Questions

• Satellite U200-122: Fingerprint Software does not work properly with Firefox

  When I first installed Firefox on my U200-122, everything worked fine. Connection to different sites by fingerprint has been problem free.

  After an update of firefox, the problems started. Rather than fill my username and pw, fingerprints of popups software and asks if I want to register for the site (which I did well before).

  Established since Fingerprint FF 2.0.0.6 ist is correctly installed. If I remove this configuration FF, get out, restart the installation, and come back in FF, it everything works fine... until the next reboot. I tried to install the latest version of the software of fingerprint - did not help.

  Any ideas?

  Thank you.
  Markus

  Hello

  According to your description of the update for firefox made mistakes
  Maybe the registry keys are corrupt
  I recommend you to remove the software of fingerprint.
  Then, restart the laptop and also erase the registry with freeware called CCleaner.
  Then run all updates of Firefox.
  After firefox update to restart the laptop and reinstall the fingerprint software.

  Good luck

• Fingerprint software does not recognize my fingerprints

  Hello

  I installed the 64-bit Windows 7 (using cd upgrade upgrade to win7 program)
  Installed all updates (windows)

  However, fingerprint software does not recognize my fingerprints-. -.
  The first two are fine, but the third party never works, it's the same story for all my fingers...

  I HAD the program works perfectly until I reinstalled my OS
  For some reason, I remember the same problem last time I had to reinstall, do not remember what I did to remedy

  any advice?
  Thank you for your time and help!

  Edit:

  To add a few details:
  It worked before
  The hardware is not the issue (he reads my fingers)
  It is software or just my DNA changes my fingerprints-. -.
  I can't remember which version of the software / I downloaded the last time, but I find the latest software online on this site and found

  In addition, the FACE program does not work either
  He was working before I reinstalled the operating system
  Is it just me or all the security programs like simply not me-. -.

  Hello

  In your case, I recommend you remove all traces of fingers first.
  Then, uninstall the software and clean the registry with CCleaner.
  Then download the new software for fingerprint for the computer laptop and Win 7
  After that, scan and configure the fingerprints once more.

  In regards to the face recognition software;
  You must uninstall this too and need to download the latest version of this software for Win 7

  Good luck

• My new Portege Z30-B-110 does not start

  My Z30-B-110 does not start. The keyboard and the screen will Flash regularly. I tried in vain to press the power button for a while. I would be grateful if you could help me.
  Thank you!

  Tona.

  Hello

  What do you with the keyboard and the screen flashes regularly?
  What happen exactly when you try to start your laptop?

  Have you done something that may be responsible for this problem? Update BIOS or any other installation of the update?

• Tecra M5 - Fingerprint software does not recognize the drive

  I have instaled new Windows 7 32 bit on my Tecra M5 - 12Z and I installed devices drivers provided by Toshiba. All devices were recognized even properly fingerprint reader, but the fingerprint software (Protector Suite QL) says that can't find the fingerprint reader.
  I tried with the driver for Windows Vista with the same result.

  What can I do? Thank you

  Hello

  I m not a Tecra owner, but you should try to reinstall the finger printer reader driver and software. It s worth a try! ;)

  Also check that the latest version of the BIOS is installed. You can download it on the Toshiba page:
  http://EU.computers.Toshiba-Europe.com

  Good luck! :)

• Portege Z30: Fingerprint software no longer work after Win 7 32-bit downgrade

  Hi, I need a little more help with my Z30.

  Have just downgraded to Win 7 Pro 64 Bit to Win Pro 32 Bit.

  Everything seems to work except for the utility of fingerprinting.

  My laptop has biometric device of validity and it shows up as working in the Device Manager.

  I have install then it appropriate Toshiba Fingerprint Software listed as fp - sw - 20140811102806.zip.
  The installation seems to go smoothly.

  However, if I run the software I get an icon on the taskbar, but nothing else. By clicking on this icon (or going back to the program via the start menu) and no registration window opens. Basically, nothing happens.

  If I try and close the window in the bar of tasks, nothing happens. I have to use ctrl-alt-delete to close the icon and stop the running program.

  I ve started to change the settings and made sure that the biometric device is enabled and checked the box to allow users to log on to Windows using their fingerprints.

  I ve uninstalled Validity Sensor and allowed to reinstall.

  I uninstalled and reinstalled Toshiba Fingerprint Software. No luck.

  I think that I m doing something pretty obvious, but need some help on this.

  Anyone got any suggestions?

  Maybe you need to reinstall the software in the correct order.
  Try this order of installation:

  SP3 in Windows 7
  Infineon TPM professional package
  Chipset SW installation utility
  Intel Management Engine Interface
  Intel AMT software
  Intel driver
  NVIDIA display driver
  Intel Rapid Storage Technology driver
  Technology of quick start Software Intel
  Realtek Audio Driver
  Intel LAN driver
  Intel USB3.0 driver
  Realtek card reader
  Intel Wireless LAN driver
  Driver Bluetooth filter Intel
  Intel Proset
  Bluetooth Stack for Windows by Toshiba
  ALPS Pointing Device Driver
  TOSHIBA fingerprint utility
  O2Micro smart card reader driver
  Smart Connection Intel (r) technology
  TOSHIBA value added package 1
  Intel Wireless Display
  Intel NFC Software Kit
  His Studio in DTS
  Registry Patch files

• Toshiba Portege Z30 - A - Accupoint does not work

  Hey there!

  I had a problem with the Accupoint, he moved alone, so I disabled it.
  But the problem is that I have also disabled the two buttons above the key.

  A is it possible to repair the Acupoint or disable without disabling the buttons?

  I have a Toshiba Portege Z30 - A with Windows 10

  Thank you!

  AccuPoint or Trackpoint

  

  I think it's a touchpad cable problem. Send in for repair.

• Portege Z30 A-1_D_3 does not recognize battery

  my pc did not recognize the State of the battery, with battery report that the PC does not recognize the battery...

  and what exactly happens if you unplug the AC adapter, while the laptop is turned on?
  Stop the laptop?

  You are able to use the laptop without the connection to the power grid?

• Fingerprint Software does not work with Firefox after an update

  Hello

  the first thread that I started this topic is closed, so I have to make a new...

  As mentioned here

  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=25776&TSTART=15

  Fingerprint Software no longer works with Firefox after updating the browser. Only by making the circumvention of the above thread it can be fixed. After the next update should be that any new... uninstall, reinstall... means a lot of time.

  Are there no real solution for this? For Firefox users, the fingerprint software is useless unless they all do the- and relocation on each update.

  There is no solution as the update of the utility of fingerprints or something like that!
  The solution is to remove and to reinstall Firefox to get it working with the utility of fingerprints!

  The update of Firefox damages registration of fingerprints in FF and therefore the new resettlement is necessary!
  If you want to know how this will be corrected in the FireFox browser, please contact support to Mozilla or the developer!

• Satellite U200 - 161 Fingerprint software does not not with IE7

  Looks like the ease of fingerprint to the record of the passwords working more once installed ie7 (final).
  All I have this problem or is it just me?

  Thank you
  Nick

  Hello

  I have never ever used the utility of fingerprints, but maybe you must set user settings in the finger again printing software management.
  I think that if you have updated to version 7 IE it must update the parameters of the utility of fingerprinting.

  I don't know if it will help you, but you can try it and please give me a result of m.

  Good bye

• Fingerprint reader does not react anymore while the software seems to work (Thinkpad E530 Windows 10)

  I used logg in via the reader of fingerprints (windows 10) with no problems, now the fingerprint reader does not react anymore when I pull the finger. I managed to remove all the passwords in the password manager (still not sure about it as I don't really understand how all the components work together) hoping that would solve the problem. Not the fingerprint reader software keeps asking me to register a new finger. Everything seems to work fine (I can pick a finger to be registered, type my password windowns) until I asked me to draw the finger on the fingerprint reader: nothing happens! The indicator that shows how the finger was scanned shows nothing at all. Looks like the software works, but the fingerprint reader itself is dead. However, looking into the information system the "TouchStrip Fingerprint Sensor' (WBF mode advanced) seems to work fine.

  Help, please. I don't have any idea how to find out what's not here.

  Thank you very much for the tip! He works in fact :-). Even if it does not seem logical to me, as I never put it in place a front pin - and fingerprint reader work very well even without PIN code. But who cares - the main thing is it works now! So thanks a lot again :-)!

• Fingerprint reader does not work after the laptop awakens from his sleep.

  Pavilion DV6-6c15nr

  Windows 7 Home Premium

  Fingerprint reader works fine when the computer starts. The drive works fine if I manually lock the system. When the computer enters mode "sleep" through inactivity, then wakes up from his sleep, the fingerprint reader does not work. The player power led does not illuminate, the player does nothing if I drag a registered fingerprint. I must select use authentication information and enter the Windows password. Device Manager says device working properly but it doesn't help. I checked for BIOS, Windows and driver updates but I run in all aspects.

  Hello

  Uninstall the software and current driver for the fingerprint reader.

  Resources:
  Uninstall software in Windows 7

  Uninstall or change a program in Windows 7

  Download and install the latest driver from here.

  Download and install the latest version of the software from here.

• My update of the software does not work

  My update of the software does not work and I can't return to the main he keeps on telling me to restart the computer and then go through the software update settings, then it ends by does not and then it tells me to restart and restart and restart again and again

  What updates you trying to install?

• Even after the installation of the fingerprint scanner Scan fingerprint driver does not work

  I have hp pavilion dv6 7012tx and she was pre installed with windows 7, but now I have installed in windows 8 and my fingerprint reader does not work. I have installed finger print driver but its still does not, please help me.

  Thank you!!!

  Hey, I got it to work for me. Read what I posted in another thread

  (page 3) and see if it works for you also.

  http://h30434.www3.HP.com/T5/notebook-operating-systems-and-software/HP-J070CA-Windows-8-1-validity-fingerprint-reader/TD-p/3025495/highlight/true/page/3

• Scan fingerprint ThinkPad does not work; Don't remember the password

  * Original title: password reset

  ThinkPad/w Windows7 woman is locked.  Fingerprint reader does not and PW forgotten.  How to participate?

  Hi Steve,.

  If you have forgotten your Windows password and you are on a domain, you must contact your system administrator to reset your password. If you are not on a domain, you can reset your password by using a reset disk of password or by using an administrator account. For more information, see create a password reset disk or reset your Windows password.

  If you forget the administrator password, and you do not have a password reset disk or another administrator account, you will not be able to reset the password. If there is no other user account on the computer, you will not be able to connect to Windows and you will need to re - install Windows.

  You can also visit the following links:

  What to do if you forget your Windows password

  Solutions to common problems with logging on Windows

  Change your Windows password

  Microsoft's strategy concerning lost or forgotten passwords

  Keep secure passwords - Microsoft strategy on move the passwords

  If you have purchased Windows and lost the disk

  Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.