HP warranty repair question?

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• BlackBerry PlayBook, BlackBerry Smartphones bluetooth keyboard warranty repair

  The 'A' key on my keyboard PlayBook never worked properly and now has stopped working completely and in fact this is loose: I can't engage in... so I guess that a warranty repair is in order... but I can't find all the information on how to do a warranty repair or replacement. Do I have to return the unit to the retailer or deal directly with the RIM in some way?

  Hey lorax1284;

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  These 2 PDF documents will explain the warranty:

  http://docs.BlackBerry.com/en/smartphone_users/deliverables/40298/BlackBerry_Mini_Keyboard-Safety_an...

  http://www.BlackBerry.com/legal/PDFs/Accessory_Warranty/Accessory_Limited_Warranty_Canada_English.PD...

  I recommend that you check with your dealer to see if you can get a first Exchange.  If not, contact 1-877-255-2377

  Let me know if you have any other questions.

  See you soon.

• Hello world? I wonder where we can see the State repaired our phone, after that send it for warranty repair?

  I sent my iphone to warranty service for more than 20 days and still not recover.

  I wonder where we can see the State repaired our phone, after that send it for warranty repair?

  Thank you and best regards!

  You will receive emails with updates from Apple. Have you received one indicating that they have received your iPhone?

• 360 1st gen UK motorcycle warranty repair

  I sent my 360 in SBE for a warranty repair. It is a cracked back. I was followed its course on the SBE website. Everything seems to be OK, if you exclude the shocking lack of any form of communication of SBE or Motorola. But today a message and a photo were added that I am confused/concerned everything.

  It appeared a BER photography. The photo is my receipt I sent as requested.

  I'm assuming that the BER means its beyond repair? What happens now? The watch will be replaced?

  I hope someone can shed some light for me.

  Thank you

  Darren.

  
  

• X 250 warranty repair turnaround...

  What is the typical turnaround for a covered warranty repair? My X 250 filing status indicates pending return card ordering system.

  What is the reason for this delay? If it's parts, you are waiting for them!

• where should I send my Tablet for warranty repair

  Where should I send my Tablet for warranty repair

  mrnunn1 wrote:

  Where should I send my Tablet for warranty repair

  Hello and welcome to the HP support community!

  HP serves its customers from all countries of the world!  There is no place 'set' for returns.   You will need to arrange with HP yourself.

  To contact HP directly, click on this link: http://www8.hp.com/us/en/contact-hp/contact.html

  WyreNut

• Card NVIDIA of Pavilion Dv7 no longer works after warranty repair

  In February, I sent my Pavilion Dv7 (product # A5F93AV, running Windows 7 with NVIDIA GeForce GT 650 M graphics and more onboard Intel(r) HD Graphics 4000) for warranty repairs because he had lost the capacity of the batteries.  While there, according to the Scriptures, HP replaced the motherboard, the antenna wireless (twice) and the bottom of the case.  I received it by FedEx last Thursday, and superficially, everything works well.

  However, over the weekend, I loaded one of my most games intensive graphics (Guild Wars 2) and immediately noticed that the video performance was degraded. FPS fell less than 10, when before repair, the game went very well.  After some digging and run Open Hardware Monitor, looks like maybe running has not been reinstated to the GPU when the motherboard has been replaced and the game (and everything else) are using integrated computer graphics.  The monitor indicates that GPU temperature is constantly 0 degrees, with 0,0%, memory controller GPU load 0,0-0,0% video engine GPU GPU.  The GPU memory runs at a constant 2.8%

  Because it's my first machine, I really prefer is not to return to Texas for another 2-3 weeks.  Is that what I would be able to visually check myself and potentially connect myself without welding? If so, where I would look internally to do? or what should I take to my local repair shop to repair?

  Hi Ja_Q,

  Please contact our technical support at the 800-474-6836. If you call in North America, the number is 1-800-474-6836 for all other regions, click here.

  They will help you.

  Thank you.

• Re: Qosmio F10 died - question about warranty repair

  Hello

  I have a Qosmio F10 to fix and it does not start.
  I think that tge THAT GFX disappeared.
  I heard that there is a free warranty for this.
  I can fix it for free?

  Thank you
  Neo-Tech

  Hello

  I didn't hear or read that a laptop would be repaired for free if the guarantee is not valid, it is new to me.
  In any case, the Toshiba authorized service provider in your country might help in this case.

  I want to say that your laptop initialize not but it s do not know exactly what s wrong
  You said that a GPU is dead are you sure to 100% or it s a guess? I think that it s an assumption.

  In my opinion it of not easy or not possible to tell what's exactly wrong without putting hands on the device. You know what I mean

  Then call a local ASP and ask for later handling cordially

• Warranty repair period

  Hello

  I had a repair under warranty made to my Satellite P10 earlier this year, and the problem was diagnosed as a failure of keyboard and the keyboard replaced.

  The problem has now re-appeard but the laptop is beyond its 1 year warranty by a couple of months.

  My question is how long repairs are guaranteed? I guess a year but I can't find any information to confirm / deny - can someone advise?

  The details of the problem (if anyone is interested) appear when you type on the keyboard of the laptop for an extended period. The laptop starts to see the key to control as being "stuck" and used keys behave like control key combinations. So, I checked that the key was not stuck somehow impossible to find a physical cause for the problem. If you use an external keyboard so the problem never appears and since I always use an external keyboard, when I have a lot of typing, I never noticed the problem again...

  The only way I found to 'cure' this keyboard problem is to reboot the machine when it arrives, but where the damage is usually already what I was working on.

  Hey there,

  A previous repair warranty is 90 days.

  See you soon

• Hard drive changed as a result of a warranty repair service

  Hello

  I would like to ask you a question, because I noticed something weird when I got my laptop back from a repair under warranty service.

  I have a Satellite X 200-249 and 6 months-ish after purchase, I had some problems with it. First of all, I thought it was only a problem with the graphics card, but in fact, they also changed the hard drive. The thing is, it originally was a HD with a 5400 RPM (specifications on the Web from Toshiba site) and they put a HD "Toshiba MK2035GSS', which has a 4200 RPM and seems to be a little 'cheap' on comments I've seen online, how it performs in a laptop.

  How do you feel about this? As for me, I think they put some HD cheap instead of the original one and thought that it would go unnoticed (they told me it's another type of HD).

  Thanks for your thoughts...

  I agree with Akuma. You, as a customer, have a right to be fully informed on the repair and parts. If you are not satisfied please contact new service and explain the situation.

  Just tell them you want to have the same HDD as before.

• Warranty repair

  Well I'm about to send in my dv7-1270us in 2 days. I have a few questions. Is first I installed a second hard drive in the second span with the appropriate media and all this would void my warranty because I opened the rear? Second is I sent it because my wireless stopped sending data and my blueray stopped combo of DVD burning drive. they will replace the 2 or send me a new. I hope they send me a new because my warranty is up in January and I think my wireless problem is actually a problem with my motherboard. Finally, the laptop was in Iraq for 3 months and there is no sand but a little dust inside more than usual or enough to cause problems are that they will try to blame it on me or are they pretty sympathetic to this topic? Thanks for the replies

  (1) no A hard drive belongs to a customer replaceable, so it will not void your warranty. IF the material was not part of the original manufacturing hardware configuration please remove it before sending it for repair.

  (2) anything that fails hp quality tests will be replaced by a new part. they will check everything no matter what it was sent in.

  (3) dust should be fine, as long as there is no "accidental damage" to the components. Give yourself peace of mind get a can of compressed air and clean the vents a bit.

  Please note that your mobile phone is subject to a recovery of the plant that will bring to your computer laptop back to factory settings

• T61 + locked HDD for warranty repair

  Hello Forum,

  My T61 (less than one year) suddenly stopped posting and loading windows. LEDs, fan will pass on, two beeps, but no out put on-screen. Tried an external monitor, air cleaned the openings of ventilation and heatsink without result.

  If the machine has been sent for repair under warranty.

  Question;

  1. I have improved the original HDD with a WD 500 GB HDD, does it affect the limited three-year warranty?
  2. I removed that drive and replaced the original 120 GB of HARD drive before you send him off of the laptop, I had put a HARD drive on the laptop locking and so can't access the data on the WD HARD drives on the desktop / HDD enclosure. I presume that attaching this drive to a another PC would simply give me a password and I then enter the password and access my data, does not. This gave me a few scary chills; If a major component such as the chip of the card mother/security or the portable integer is replaced, the laptop will be able to recognize that it locked HDD and prompt for the password? I have no recent backup and it has reminded me (again) to save before leaving home, backup when you get home, and then perform another backup while you sleep!

  Advice or guidance to this mental torture will be highly appreciated.

  In Australia, you can tell them the password and they will remove it for you. If you could call Lenovo and tell them to put a note here regarding the password, if the filing of the application for Lenovo, this information may be transmitted to technicians so they need.

• still waiting for out of warranty repair to fix my pc.

  Hello I have an alien ware m18x and spent a lot of money on this laptop. I liked from the start, but not even a year after the motherboard came out no problem my warranty covered. Welcome to 5-6 months later my warranty has expired and bam the motherboard went out to new same problem than before. It happened in mid-term for the College so I called the guy and a week later was able to pay and send my laptop.

  now, this is where I am getting very angry with dell. When I sent that far they told me 7-10 working days although we are on day 20 now and nothing has been done with this laptop. Let's start in the order of all the stuff that has happened since you guys my laptop.

  1. I sent the laptop to you guys, but it took 2 days for the depo to sign for it.

  2. the depo began working on it and then 5 seconds later put a shim of payment by saying that I did not pay $430. It took about 3-4 days of calling me support and begging them to tell the depo I paid and even provide my payment number.

  3. have you called agents support so many times to ask what is the hold up because the depo never updates the link, they sent me in email. officers tell me to wait and just check the link.

  4 depo puts a wedge of parts which took more than 2 weeks to find just that part. I'm always told that they do not always have a part.  Nobody sews really to find out what is happening right now.

  honestly, I regret spending crazy amount of money I did on this mobile no only I'm still waiting for some news as to when its going to be fixed, but this delay destroyed my college this semester. I have finals in 2 weeks, I also have my review of certification compIT in 3 weeks all the stuff that I need are in the computer including all my papers. I am begging you guys just get my laptop fixed or ask someone who speaks English actually could you tell me what is happening.

  honestly, I want to start looking for a monetary value for the amount of hassle, than what has been. «There was a lot more, but as I am not the kind of person that insults people I haven't posted it.» but lets just say that some calls where not very beautiful side valleys.

  Hello Travis,

  First of all, I would like to apologize for any discomfort your siding with your system and the time it has taken to repair the unit.

  From time to time, Dell may run into questions parties may run out of stock and there is not a viable substitute available role. That puts us in a position of having to order the parts from our suppliers and await his arrival. Without knowing the details of your case is probably that your run in. You won't see any changes on the filing status tool until the device is taken out of the hold of the party or other actions take place.

  I am working actually came out of the repair center, and I can check some internal tools to see if I might be able to get a better eta on when the requested party should. If you want to consult me send me a request for direct message with the Service Tag, shipment number and the name of the system is saved. Don't post personal information on the public domain.

  It is recommended, especially when you could be without your systems for a few days, it is best to have a backup of your data separate from your system.

  Kind regards

• Where a warranty repair in Egypt?

  Hello..

  I have a new Toshiba Satellite L655 and Aproblem in my key of the switch. I want to go to the security service in Egypt please tell me where.

  Concerning

  Hello

  I put life t in Egypt, but if you are looking for a service provider to authroiezd here:
  http://EU.computers.Toshiba-Europe.com > support & downloads > find an authorized service provider

  That s their where you can search for a list. If your laptop is under warranty, can repair free of charge.

  Good luck! :)

• OfficeJet 6830: out of warranty repair

  I have a 6830 who had a problem with printhead. I use the HP system failures and offered to repalce the printer HP as it was for 11 months in a 12 month warranty. I received the replacement printer which was a unit REFURBUSHED. I installed the replacement unit and it worked for about 1 week. At this point, I have a scanner error making the device unusable. At this point, I'm now outside the guarantee the guarantee is related to the original printer. I still go through the online troubleshooting system. He rejected me after entering new serial number to be outside the warranty period, which is still based on the original unit.

  A little, I have a problem with this strategy. Not only has HP me sent a unit refurbished, but it was not properly fixed at HP.  Now, I can't find a phone number to speak with a representative to see what they have to offer and to feel, they hide behind their support online self-service system.

  One has a similar experience? How it was resolved. What is your feeling on this issue. Any with any suggestion or solution please offer! Thanks in advance.

  Hi @bpdonovan,

  Thank you for your participation in the Forums of HP Support! This is an amazing site to ask questions, to find resolutions and work with the community to solve problems. After reading your post, I see that you have analysis hardware issues with your printer that has been replaced in fact once. I'll be happy to help you with this.

  First, the old printer that was replaced had gone out of warranty and has been replaced by another printer. Whenever the printer replacement occurs, the customer gets a 90 days warranty for the printer replaced by default. So if this printer replaced within this 90-day warranty, please contact the HP support by phone to get the printer serviced by visiting this link: http://hp.com/contacthp please select the country and language. Please enter it # replaced the printer product and follow the on-screen instructions to contact phone are supported.

  I hope this helps! Please keep me posted about it. I am happy to be always at your service. I really hope that the problem is solved without hassle. Thanks for being a part of the community of HP and if you need more assistance made me know and I will gladly make all that I can to help. If you want to say thanks for my effort to help, click on the ""Thumbs up ' to give me a "Bravo" and also please mark as "Acceptable Solution" If this helps. "