HP15 r014tx: recently, I upgraded my 8 GB ram, whenever I play games the screen has changed to green color

Please help me solve the very question that the bios screen slows the blue green screen is a software or a hardware problen or is it all possible means tried ram problem

karthik2949

If the PC worked OK with the old RAM and you give only a screen green with the new RAM, as banhien suggested, it is more likely incompatible RAM, or maybe faulty RAM.

What you need to do, is remove all the RAM in the computer and then restart with one stick at a time, this will tell you what stick is faulty.

IF the PC starts ONLY with either the old or the new RAM, then the new RAM RAM is incompatible with the old RAM and you can not use them together.

Good luck

I'm a volunteer and I do not work for, or represent, HP.
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