HP20: Windows Explorer has stopped working, followed by windows explore restarts

Hello everyone, a few days my computer began to behave strangely. When you try to download some pictures using Chrome, windows Explorer has crashed, and a pop-up will appear showing the message: "Windows Explorer has stopped working". A few seconds after that, the entire desktop up-to-date and another window poped by displaying "Windows Explorer restarts... ».

The cycle of two windows appearing repeatedly. I restarted the computer as soon as it shows the office, the same thing happens again, to infinity.

I was able to restart the computer by using the security mode, it works just fine. I've disabled most of the software at startup, except 360 total security anti virus. It has not solved the problem.

Does anyone have a solution for this? Thank you very much for any help!

Matheus

Hi old_geekster, I tried what you said and it did not work. However, I then found the original source of microsoft where you got this info from, and they mention here on a corrupted video driver as a source as possible. That was the problem in my case: radeon tried to update earlier this week, but I was in a hurry and it did not properly. I tried again and it worked now!

Thnaks for your help, even if not exactly what I needed, it solved my problem!

Tags: HP Desktops

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    ·         When you have finished diagnostic using the clean boot, follow step 7 article to start on normal startup.

    ·         The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

    ·         Before Inplace upgrade, be sure to back up data.

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    1 have had any changes made to the computer before the show?

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    http://support.Microsoft.com/kb/2694911

    Reference link:

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    "In the end the love you take is equal to The Love You Make" (The Beatles last song from their latest album, Abbey Road.)

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