HP4630: Recording digitized pages with HP 4630

I have a printer all-in-One of 4630. I don't know if I have 8.1 Windows 32-bit or 8.1 with 64 bit (it's a new laptop Dell Inspiron 17R, so everything it came with that is the standard). The scanner worked perfectly until yesterday.  It does not save the pages.  It shows a scan happened in the right folder, but when you click it, it evokes an old scan, not a new one.  CD printing software, I received is the version 12 h 30. I am using USB and check-in .pdf format.  I ran the diagnostic Scan and it said that scanning is fine.  I see the page scanned in the Viewer, but when I look in the folder it is an old one.  I also tried unplugging the printer and plug it directly into the wall.    The printer is a month old.  I only buy HP printers and have never had a problem like this before.  Help me, please. Thank you.

The problem is resolved.  The scanner works.   The problem was with Adobe Acrobat Reader.  Thank you!

Tags: HP Printers

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