HP620 laptop DVD CD player problem

I have a laptop HP620 32 bit Basic.
He reads and reads the discs of music but does not read DVDs and data discs.
I've uninstalled and reinstalled the CD DVD driver.
Have also reinstalled the video drivers and the Intel Chipset.

Hello

This issue seems to be with the lens of the DVD player. I recommend you contact any store local tech and let them clean the lens with lens cleaning tool.

Alternatively, you can contact HP for assistance.

Tags: Windows

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