HP8500 OFFICE JET PREMIUM

TODAY, ATT UPDATED MY PHONE THROUGH THE INTRANET SYSTEM, (ELIMINATED DSL). THEY INSTALLED A NEW ALL-IN - ONE MODEM, REPLACING THE DSL MODEM AND THE NETGEAR ROUTER. NOW, WHEN I CONNECT THE PRINTER TO IT, IT CREATES A SHORT TO MY PHONE SYSTEM. THEIR TECHNOLOGY WAS TOLD THAT NOT ALL PRINTERS ARE COMPATIBLE WITH THEIR NEW MODEM... CAN SOMEONE GUIDE ME THROUGH THIS MESS?

Thank you

3JM

Yes.  The best thing, as always, is to have ATT put their unit bridge in Bridge mode and the avoidance of their router function.  Now you go back and install your router, you have full control over and install all your devices.

Tags: HP Printers

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    There could be many reasons why this is happening, so please bear with me.

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