HP8500 print wizard displays more options etc, printer, Fax, Scan status
I have an OfficeJet Pro 8500 A910 a that works perfectly with Windows 7 64 bit.
Last night when I accessed the HP printer Assistant principal all functional selections such as analytical tools, Fax, printer, etc. have disappeared and the banner had changed. There are now only four choices; HP Printer Wizard (which does not), set preferences, see what will print, customize your printer.
I checked my phone, she still had the fully functional version of the software. This morning the laptop had changed too much to this useless program.
I tried to reinstall from the CD, but it has not fixed the problem.
There was a similar problem with the software for the 6520 Photosmart, which has similar software of 8500's A910 series. The problem is that the file of the printer Assistant association has changed. The following forum thread discusses what has happened and give a possible solution. Give it a try and let me know what happens.
HP Photosmart 6520 "printer assistant" will not work
Tags: HP Printers
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Welcome to the Microsoft community.
I see that you are unable to connect to another printer/fax/scan machine.
To help you with this issue, I would need more information:
1. you are connected as a guest account?
2. are you connected to a domain network?
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Please return with the necessary details so that we can help you better.
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Remember - this is a public forum so never post private information such as numbers of mail or telephone!
Ideas: I want to add my lexmark to desktop (laptop), with an icon that opens the options fax, copy, scan, print, etc... ???
· You have problems with programs
· Error messages
· Recent changes to your computer
· What you have already tried to solve the problem
Hi paulwarnsholz,
Method 1: There should be a program of control of printer accessible from the Start Menu (Start > all programs), locate program Lexmark, right click > Send to > desktop (create shortcut)
Check if it works for you
You can check the link below
You might want to know
To add a shortcut to printers on the start menu, click the Start button, click Properties, and then on the Start Menu tab, click Customize. Select the printers check box, and then click OK.Thanks and greetings
Ajay K
Microsoft Answers Support Engineer
***************************************************************************
Visit our Microsoft answers feedback Forum and let us know what you think. -
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Cannot perform the analysis because another program has control of the HP imaging device. Try the following steps. After each step, try to scan the image.
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I tried to download several drivers without success.
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Hello @kellycc,
Welcome to the Forums of HP Support! I see when you try to scan with your HP Photosmart C7280 with your Mac running the 10.7 operating system, you get an error "cannot perform the analysis because another program has control of the HP imaging device. Try the following steps. After each step, try to scan the image.'.
Complete the following steps:
Scrub / uninstall
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• * Only perform this step if you have not all other HP printers. Hold down the command, Option , and command, while now the three buttons.
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1. click on the Apple icon ( ), then click on System Preferences.
2. in the hardware section, click Print & Fax/scanning. The Print & Fax/scanning dialog box opens.
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5 type the name and the correct password.
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Repair disk permissions
1. on the Dock, click Applications, then utilities.
2. double-click click disk utility.
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I'm sorry you have a problem with the vertical lines in the ADF.
Try to clean with water and lint rollers. There is also a glass of small strip (rectangular) when you lift the lid. Also clean.
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[If this post was helpful, please click "Yes" under "Was this helpful option?". If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]
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Hello
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Hello Hello!
I thank very you much for getting back to me! Glad to hear things are working at the moment! Please take the time to click the button of "acceptable Solution", while others may see this post and they can get a fix quickly. Also if you want to say 'Thank you' click 'Bravo '. I would really appreciate one or both of these actions because it makes things easier for the new people on the Forums to get help fast.
Have a good!
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Thanks in advance
I need to record a movie in .avi, but when I hit CTRL-P and running the wizard, there is no other choice "Show more options" as everyone says to use. I only have 'My Computer', 'Recordable CD', 'Email', 'The Web', and 'Caméra DV'. I have been through the whole program and can not find anything. I searched the web and I saw other people who have the same problem, but nobody has yet answered their questions.
Thanks in advance
============================================
Forum of Win XP and you posted this in for you
must be under Win XP?To save a DV - AVI movie file...
(and other options)
Type of... CTRL + P (or go to...) File / save movie file)
to open the wizard movie recording.
Choose... My computer.
Next /.
Enter a name and a location.
Next /.
Click on the left... "Show more options" * this is the text in blue
to the title of "best quality for playback on my computer."
Other parameters.
Open the window of the droplet and choose... DV - AVI.
Next /.
Wait while the movie is saved.
Finishing...Volunteer - MS - MVP - Digital Media Experience J - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.
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Hello notnewbee,
Thanks for posting on the Microsoft answers Forum.
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Microsoft Answers Support Engineer
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