HP8500 print wizard displays more options etc, printer, Fax, Scan status

I have an OfficeJet Pro 8500 A910 a that works perfectly with Windows 7 64 bit.

Last night when I accessed the HP printer Assistant principal all functional selections such as analytical tools, Fax, printer, etc. have disappeared and the banner had changed. There are now only four choices; HP Printer Wizard (which does not), set preferences, see what will print, customize your printer.

I checked my phone, she still had the fully functional version of the software. This morning the laptop had changed too much to this useless program.

I tried to reinstall from the CD, but it has not fixed the problem.

There was a similar problem with the software for the 6520 Photosmart, which has similar software of 8500's A910 series.  The problem is that the file of the printer Assistant association has changed.  The following forum thread discusses what has happened and give a possible solution.  Give it a try and let me know what happens.

HP Photosmart 6520 "printer assistant" will not work

Tags: HP Printers

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