All of a sudden my printer/fax/scanner/copier is as rigid and will not cut, print, scan, copy etc.

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  my daughter saved a picture his friend sent file and now all of the icons on the desktop, the Adobe icon and does not open

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  You can read the following article and run the fix it tool available and check if this solves the problem.

  When you run an .exe on a Windows Vista-based or Windows 7 computer file, the file may start another program

• HP psc2100 series all-in-one: printer was working fine, all of a sudden its impasse on copy and will not be printed said export error

  computer printing problem saying "Error exporting" and printer saying just 1 copy.  I tried troubleshooting on mine, doesn't have the verified maintenance on the printer, but still saying error. Help, please!

  Hi @kelley22,

  Welcome to the HP Forums!

  I see that your HP PSC 2100 printer is stuck on copy and will not be printed on Windows 8. I'm happy to help you!

  The first step, I would like to recommend is a hard reset. Please see this message, How to perform a hard reset, by @Rich1. It is very important that the power cable from the printer is plugged directly into the wall outlet, not a surge protector. See this article, questions when it is connected to an uninterruptible power supply/Strip/surge protector power, for more information. This is true for printers and ink jet.

  Once this step is finished, please try to print a self-test report, to check the printer hardware is fully functional.

  To print a self-test report, follow these steps:

  • On the product control panel, press Setup.
    The installation menu appears.
  • Press the right arrow ( ) until print report displays and then press OK. The menu print report appears.
  • Press the right arrow ( ) until the self-assessment report and press OK. The self-test report prints.

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  "Please click the Thumbs up icon below to thank me for having responded."

• All user accounts Windows XPrestricted open all of a sudden 'Map network drive' by clicking on the desktop and the "research" by clicking on any folder

  Hello

  you have a problem with my Windows laptop that left me speechless.

  I would really appreciate if someone could provide a solution or any ideas where to start fixing this, as I get close to return to the previous backup full system, but reluctant to do so as I have never done it before so I'm worried if it really works as supposed (Macrium and Ping).

  1. description of the problem

  All users of Windows XP (SP3) restricted accounts open all of a sudden 'Map network drive' by clicking on the desktop and the "research" by clicking on any folder, including My Documents.

  However, all accounts administrator work as before and also user accounts work like so usual, they are included in the Administrators group, with respect to the clicks of the workstation and records.

  In addition, the correct icons for 'Drive' and 'Record' are visible when connected as long as administrator but lacking when logged as long as user restricted when you check the file associations by "open the folder and then click on Folder Options in the Tools menu.» Click the registry file types list. »

  2 solution unsuccessful attempts

  2. google and tried the solution to manually change the registry entries from Microsoft: http://support.microsoft.com/kb/321186

  "
  Start the editor of the register (Regedt32.exe).
  Look for, and then click the default value under the following registry keys if this problem occurs with folders:
  HKEY_CLASSES_ROOT\Directory\shell
  If this problem occurs with drives:
  HKEY_CLASSES_ROOT\Drive\shell
  Click on edit in the Edit menu.
  Type 0 in the value data box, and then click OK.
  Exit the registry editor.
  "

  (Fixit associated meanings has also not working for some reason, says that the Windows Installer does not run, don't know if the same problem...)

  2B. and then also tried the fix "regsvr32 /i shell32.dll" at http://blog.chron.com/helpline/2005/10/double-click-opens-search-instead-of-folder/.

  After these steps, the registry under "Drive" and "Directory" information are as attaché at the end read somewhere there should be a "find" under lock and key, as I have, but don't know if the subkeys under 'Search' are what causes weird behavior.

  If anyone knows and could provide what the values for the registry values must be in a system that works, would be nice to compare to possible problems.

  Unsuccessfully, with what precedes, to solve the problem, but noticed through that:

  2 c. When you are logged in as administrator, I am able to see and modify the registry keys concerned with regedit, considering that when logged in as a regular user, I get an error that translates roughly as "the key could not be opened [consultation]?.» Error in opening the key. "for"Default icon"and subkeys 'shell' to 'Drive' and some subkeys under"shellex ".

  Oddly enough, this is also the case even if I "Run with" regedit as a user belonging to the Administrators group when logged in as a limited user.  Could be the mechanism of Windows registry access.

  Noticed that the small group 'Users' did not have access to "Drive". Grant read access, even as the "directory" and other registry keys next to them, for "users".

  Now see the values of registry as a limited user, but the problem persists. Do you really know what to try next, after spending hours Googling for answers.

  3 computer laptop environment and other factors

  3. don't know if it's related, but perhaps that coincides the time and the possible reason of sage:

  I had the problem two days ago described in "account Administor doesn't have access to some files and registry entries" to http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/Q_27415496.html.

  Zone alarm free firewall prevented changing the key of HKLM\SOFTWARE\Microdsoft\Windows\CurrentVersion\Run.

  Which was fixed as in the article above tweaking of Zonealarm settings so that changes are allowed.

  3. the environment of the laptop:

  Acer Travelmate 8204 laptop

  Windows XP SP3 with virtually all updates of installed Microsoft.

  Recent issues (related?) with the .NET Framework 4 updates and the repair facility. FixIt against MS to install MS Update and the Application works and reveals no problems, but the settings from-> Panel-> Add or Remove Applications said that it cannot change or delete NET Framework 4.

  ZoneAlarm Free Firewall version: 11.0.000.057, prevented possible culprit get earlier access to the registry, uninstall?

  Norton Antivirus version recently installed 20.3.1.22, possibly in conflict with ZA or bug?

  content 'Repertoire' 3 c registry key.

  HKEY_CLASSES_ROOT\Directory]
  "AlwaysShowExt"=""
  "EditFlags" = hex: d2, 01, 00, 00
  "ToolTip"="prop: DocComments.
  @=""

  [HKEY_CLASSES_ROOT\Directory\Background]

  [HKEY_CLASSES_ROOT\Directory\Background\shellex]

  [HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers]
  @= "{5E2121EE-0300-11D4-8D3B-444553540000}"

  [HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers\ACE]
  @= "{5E2121EE-0300-11D4-8D3B-444553540000}"

  [HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers\New]
  @= "{D969A300-E7FF-11d0-A93B-00A0C90F2719}".

  [HKEY_CLASSES_ROOT\Directory\DefaultIcon]
  @= hex (2): 25, 00, 53, 00, 79, 00, 73, 00, 74, 00, 65, 00, 6 d, 00, 52, 00, 6f, 00, 6f, 00, 74, 00, 25,.
  00, 5 C, 00, 53, 00, 79, 00, 73, 00, 74, 00, 65, 00, 6 D, 00, 33, 00, 32, 00, 5 C, 00, 73, 00, 68, 00,------.
  65.00, 6 c, 6 c, 33, 00, 00, 00, 32, 00, 2nd, 00, 64, 00, 6 c, 00, 6 c, 2 c, 00, 33, 00, 00, 00, 00

  [HKEY_CLASSES_ROOT\Directory\shell]
  @= 'none '.

  [HKEY_CLASSES_ROOT\Directory\shell\find]
  "SuppressionPolicy" = dword:00000080

  [HKEY_CLASSES_ROOT\Directory\shell\find\command]
  @= hex (2): 25, 00, 53, 00, 79, 00, 73, 00, 74, 00, 65, 00, 6 d, 00, 52, 00, 6f, 00, 6f, 00, 74, 00, 25,.
  00, 5 c, 45, 00, 00, 78, 00, 70, 00, 6 c, 00 6f 00, 72, 00, 65, 00, 72, 00, 2nd, 00, 65, 00, 78, 00,
  65,00,00,00

  [HKEY_CLASSES_ROOT\Directory\shell\find\ddeexec]
  @= "[FindFolder (\"%l\ ', % I ')] ""
  "NoActivateHandler"=""

  [HKEY_CLASSES_ROOT\Directory\shell\find\ddeexec\application]
  @= "Folders."

  [HKEY_CLASSES_ROOT\Directory\shell\find\ddeexec\topic]
  @= "AppProperties".

  [HKEY_CLASSES_ROOT\Directory\shellex]
  @=""

  [HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers]
  @=""

  [HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\Advanced SystemCare]
  @= "{7C8D3E6A-13A6-4D8F-BF77-D267D0F9AC21}".

  [HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\COMODOBackupUtility]
  @= "{FA66022E-2FE4-4A29-916C-84A0D8173FBB}".

  [HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\EDSshellExt]
  @= "{29FF7AB0-BE34-4992-A30B-53A9D86EE239}".

  [HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\EncryptionMenu]
  @= "{A470F8CF-A1E8-4f65-8335-227475AA5C46}".

  [HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\Eraser]
  @= "{BC9B776A-90D7-4476-A791-79D835F30650}".

  [HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\IObit Malware Fighter]

  [HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\Offline files]
  @= "{750fdf0e-2a26-11d1-a3ea-080036587f03}".

  [HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\Sharing]
  @= "{f81e9010-6ea4-11ce-a7ff-00aa003ca9f6}".

  [HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\Washer]
  @= "{6EE51AA0-77A0-11D7-B4E1-000347126E46}".

  [HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\WinRAR]
  @= "{B41DB860-8EE4-11D2-9906-E49FADC173CA}".

  [HKEY_CLASSES_ROOT\Directory\shellex\CopyHookHandlers]

  [HKEY_CLASSES_ROOT\Directory\shellex\CopyHookHandlers\CDF]
  @= "{67EA19A0-CCEF-11d0-8024-00C04FD75D13}".

  [HKEY_CLASSES_ROOT\Directory\shellex\CopyHookHandlers\FileSystem]
  @= "{217FC9C0-3AEA-1069-A2DB-08002B30309D}".

  [HKEY_CLASSES_ROOT\Directory\shellex\CopyHookHandlers\Monitor]
  @= "{7842554E-6BED-11D2-8CDB-B05550C10000}".

  [HKEY_CLASSES_ROOT\Directory\shellex\CopyHookHandlers\MyDocuments]
  @= "{ECF03A33-103D-11d2-854D-006008059367}".

  [HKEY_CLASSES_ROOT\Directory\shellex\CopyHookHandlers\Nokia]
  @= "{416651E4-9C3C-11D9-8BDE-F66BAD1E3F3A}".

  [HKEY_CLASSES_ROOT\Directory\shellex\CopyHookHandlers\Sharing]
  @= "{40dd6e20-7c17-11ce-a804-00aa003ca9f6}".

  [HKEY_CLASSES_ROOT\Directory\shellex\DragDropHandlers]

  [HKEY_CLASSES_ROOT\Directory\shellex\DragDropHandlers\Eraser]
  @= "{BC9B776A-90D7-4476-A791-79D835F30650}".

  [HKEY_CLASSES_ROOT\Directory\shellex\DragDropHandlers\UltimateZip DragDropHandler]
  @= "{2F860D82-AF3C-11D4-BDB3-00E0987D8540}".

  [HKEY_CLASSES_ROOT\Directory\shellex\DragDropHandlers\WinRAR]
  @= "{B41DB860-8EE4-11D2-9906-E49FADC173CA}".

  [HKEY_CLASSES_ROOT\Directory\shellex\PropertySheetHandlers]

  [HKEY_CLASSES_ROOT\Directory\shellex\PropertySheetHandlers\Sharing]
  @= "{f81e9010-6ea4-11ce-a7ff-00aa003ca9f6}".

  [HKEY_CLASSES_ROOT\Directory\shellex\PropertySheetHandlers\ {1F2E5C40-9550-11CE - 99 d - 2]

  00AA006E086C}]

  [HKEY_CLASSES_ROOT\Directory\shellex\PropertySheetHandlers\ {596AB062-B4D2-4215 - 9F74-]

  E9109B0A8153}]
  @=""

  [{ECCDF543-45CC-11CE - B9BF - HKEY_CLASSES_ROOT\Directory\shellex\PropertySheetHandlers\

  0080C87CDBA6}]

  [HKEY_CLASSES_ROOT\Directory\shellex\PropertySheetHandlers\ {ef43ecfe-2ab9-4632-bf21-58909dd177f0}]
  @=""

  3D 'Drive' content registry key.

  [HKEY_CLASSES_ROOT\Drive]
  @= "Asema.
  "BrowserFlags" = dword:00000008
  "EditFlags" = d dword:000001 2

  [HKEY_CLASSES_ROOT\Drive\DefaultIcon]
  @= hex (2): 25, 00, 53, 00, 79, 00, 73, 00, 74, 00, 65, 00, 6 d, 00, 52, 00, 6f, 00, 6f, 00, 74, 00, 25,.
  00, 5 C, 00, 53, 00, 79, 00, 73, 00, 74, 00, 65, 00, 6 D, 00, 33, 00, 32, 00, 5 C, 00, 73, 00, 68, 00,------.
  65.00, 6 c, 6 c, 33, 00, 00, 00, 32, 00, 2nd, 00, 64, 00, 6 c, 00, 6 c, 2 c, 00, 38, 00, 00, 00, 00

  [HKEY_CLASSES_ROOT\Drive\shell]
  @= 'none '.

  [HKEY_CLASSES_ROOT\Drive\shell\find]
  "SuppressionPolicy" = dword:00000080

  [HKEY_CLASSES_ROOT\Drive\shell\find\command]
  @= hex (2): 25, 00, 53, 00, 79, 00, 73, 00, 74, 00, 65, 00, 6 d, 00, 52, 00, 6f, 00, 6f, 00, 74, 00, 25,.
  00, 5 c, 45, 00, 00, 78, 00, 70, 00, 6 c, 00 6f 00, 72, 00, 65, 00, 72, 00, 2nd, 00, 65, 00, 78, 00,
  65,00,00,00

  [HKEY_CLASSES_ROOT\Drive\shell\find\ddeexec]
  @= "[FindFolder (\"%l\ ', % I ')] ""
  "NoActivateHandler"=""

  [HKEY_CLASSES_ROOT\Drive\shell\find\ddeexec\application]
  @= "Folders."

  [HKEY_CLASSES_ROOT\Drive\shell\find\ddeexec\topic]
  @= "AppProperties".

  [HKEY_CLASSES_ROOT\Drive\shellex]
  @=""

  [HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers]
  @=""

  [HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\Advanced SystemCare]
  @= "{7C8D3E6A-13A6-4D8F-BF77-D267D0F9AC21}".

  [HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\COMODOBackupUtility]
  @= "{FA66022E-2FE4-4A29-916C-84A0D8173FBB}".

  [HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\CWDDriveMenuHandler]
  @= "{CCEFA845-DCDB-4A2F-8BED-DBE87CD198EC}".

  [HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\Eraser]
  @= "{BC9B776A-90D7-4476-A791-79D835F30650}".

  [HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\GizmoShellMenuExt]
  @= "{AF859436-B9BD-4154-B594-2B8D1F4295A6}".

  [HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\Glary utility]
  @= "{72923739-5A47-40A3-9895-25AF0DFBB9E4}".

  [HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\LavasoftShellExt]
  @= "{DCE027F7-16A4-4BEE-9BE7-74F80EE3738F}".

  [HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\Offline files]
  @= "{750fdf0e-2a26-11d1-a3ea-080036587f03}".

  [HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\ReflectShellExt]
  @= "{DEBB9B79-B3DD-47F4-9E5C-EA6975BAB611}".

  [HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\SDContextExt]
  @= "{70F8E90E-353A-47AB-B297-C576345EE693}".

  [HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\Sharing]
  @= "{f81e9010-6ea4-11ce-a7ff-00aa003ca9f6}".

  [HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\Symantec.Norton.Antivirus.IEContextMenu]
  @= "{FAD61B3D-699D-49B2-BE16-7F82CB4C59CA}".

  [HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\ {59099400-57-11CE - BD94-]

  0020AF85B590}]

  [HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\ {D6791A63-E7E2-4fee-BF52-5DED8E86E9B8}]
  @= "Menu of portable devices.

  [HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\ {fbeb8a05-beee-4442-804e-409d6c4515e9}]
  @=""

  [HKEY_CLASSES_ROOT\Drive\shellex\DragDropHandlers]

  [HKEY_CLASSES_ROOT\Drive\shellex\DragDropHandlers\Eraser]
  @= "{BC9B776A-90D7-4476-A791-79D835F30650}".

  [HKEY_CLASSES_ROOT\Drive\shellex\DragDropHandlers\WinRAR]
  @= "{B41DB860-8EE4-11D2-9906-E49FADC173CA}".

  [HKEY_CLASSES_ROOT\Drive\shellex\FolderExtensions]

  [HKEY_CLASSES_ROOT\Drive\shellex\FolderExtensions\ {fbeb8a05-beee-4442-804e-409d6c4515e9}]
  @=""
  "DriveMask" = dword:00000020

  [HKEY_CLASSES_ROOT\Drive\shellex\PropertySheetHandlers]

  [HKEY_CLASSES_ROOT\Drive\shellex\PropertySheetHandlers\Sharing]
  @= "{f81e9010-6ea4-11ce-a7ff-00aa003ca9f6}".

  [HKEY_CLASSES_ROOT\Drive\shellex\PropertySheetHandlers\ShellExt]
  @= "{0B0D0025-9D78-43BF-84EF-6F308AC4D0CE}".

  [HKEY_CLASSES_ROOT\Drive\shellex\PropertySheetHandlers\ {1F2E5C40-9550-11CE - 99 d - 2]

  00AA006E086C}]

  [HKEY_CLASSES_ROOT\Drive\shellex\PropertySheetHandlers\ {596AB062-B4D2-4215 - 9F74-]

  E9109B0A8153}]
  @=""

  [HKEY_CLASSES_ROOT\Drive\shellex\PropertySheetHandlers\ {B 7988, 573 - EC89 - 11cf - 9 c 00-

  00AA00A14F56}]
  @=""

  [{ECCDF543-45CC-11CE - B9BF - HKEY_CLASSES_ROOT\Drive\shellex\PropertySheetHandlers\

  0080C87CDBA6}]

  [HKEY_CLASSES_ROOT\Drive\shellex\PropertySheetHandlers\ {fbeb8a05-beee-4442-804e-409d6c4515e9}]
  @=""

  It seems that I managed to solve the problem on my own. Did two things:

  1 set the registry keys determine programs associated objects 'Répertoire', 'Drive' and 'File' to the default values by using the settings found here: http://www.dougknox.com/xp/file_assoc.htm

  HKEY_CLASSES_ROOT\Directory\
  HKEY_CLASSES_ROOT\Drive\
  HKEY_CLASSES_ROOT\Folder\

  2. If you want to have permissions for group 'Users' to read all these keys in the registry. For some reason any access worked only partly for standard users.

  Not sure who finally solved this problem, but after I had finished 1. and 2. for the purpose of 'Record', by clicking on 'My computer' and any folder works normally for all users of the computer.

  I suspect that some recent installation of program which adds actions associated with these objects messed up the registry. Suspects are Norton Antivirus and dbPowerAmp.

  Thanks for the suggestions for this problem!

• HP Photosmart Prem 310a went offline suddenly and will not identify the SSID to run the Network Setup Wizard.

  All of a sudden the printer has gone offline a few days ago.  Went through all the diagnostics, etc. but nothing fixed.  A solution-Assistant will not work cause it will not identify the SSID of the network that he has done since it was installed (long ago).  Have tried everything I can find online, unless I don't understand or is not quite apply and still nothing.  Wireless network works with everything except the printer. I am not very computer so I do not understand most of the letter & numbers abbreviations used here.  Help.

  It may be a heat problem - radio from the printer gets flakey when it's hot.

  Finding 5 wireless networks should - Yes you have one, but your neighbors also have.

• My trusty 2410xi has a mechanical jam and will not let me do all the work

  recently, when I turn on my trusty 2410xi all-in-One, it of a mechanical blocker and will not let me perform all tasks. I tried to disconnect the supply of the data lines, nothing helps. Looks like the print head may be stuck? I remember having the same problem a long time ago but don't remember what could be the solution to the problem.

  There are a few things that you, and not when this happens. Most of the time it's a very small piece of paper holding things to the top, or the printer just need a reset to zero more deep. The document following the link will take you through all the things you can try. If this does not work, you will need to replace the printer. Let me know what happens.

  http://goo.GL/BnGuX

• I hit the button print and adobe freezes and will not work.

  I hit the button print and adobe freezes and will not work.

  What version of Acrobat, what OS, what printer driver? This happens with all documents or only some?

• My EQ extinguished and will not pass on. No EQ settings are sensitive. All the other settings are sensitive.

  IPod classic 120 GB Version 2.0.1 PC model MB562LL

  EQ off while playing with headphones and will not on. No EQ settings are sensitive.  Center dial is pressed in EQ mode, IPod switches back on the settings Menu.  This happens for all settings of the EQUALIZER.  I did a hard reset by holding down the Center button and the menu button, but it did not work.

  Try to go to the display settings on the iPod.  Select reset settings (bottom of screen).  This resets all settings on board by default (the data are not affected).  Try to use the settings of the EQUALIZER again.

• I have 3 I paid and you want to delete all the information that a a them. How to be painful that will not delete fron the 2 that I paid I want to use

  I have 3 I paid and you want to remove all the information ONLY one of them. How to be painful that will not delete the other

  You can go to settings > General > reset > erase all content and settings and will erase the iPad that you perform this action on. It has no effect on another device.

  See you soon,.

  GB

• I had a paper get stuck in my printer 1310 series. I disabled the jam but it is still showing as a paper jam and will not display 6 documents in the queue

  I had a paper get stuck in my printer 1310 series. I disabled the jam but it is still showing as a paper jam and will not display 6 documents in the queue

  If it still shows paper jam and you know that there is no paper, just turn it works, and it should realize that there is no paper.

• My MX430 keeps going offline and will not print

  My MX430 is set up for wireless printing and keeps going offline and will not print.  I reinstalled the software several times, and it continues to be.  This is my only printer and is defined as the default value.

  Hello sallyb.

  Printer offline may indicate that the printer driver is not configured correctly.  Please, try the following to resolve the problem:

  1. click on start.

  2. click on Control Panel.

  3. click on hardware and sound.

  4. click on devices and printers.

  5 right-click the MX430 printer, and then click printer properties.

  6. click on the Ports tab.

  7. make sure that the check mark is on the port that begins with CNBJNP, then click OK and try printing.

  If the port CNBJNP was already selected if please try right click on the MX430 printer and click on see what printing.  When the queue opens, click on the printer and uncheck on use printer offline by clicking on it, then try to print again.

• just turned on computer all the safety devices are disabled and will not not turn on ie... MSE DEFENDER FIREWALL

  just turned on computer all the safety devices are disabled and will not not turn on ie... MSE DEFENDER FIREWALL

  Vista Home premium 32-bit

  Hello

  Malware to disable your firewall and your safety programs.

  Scan of Malware in Safe Mode with network.

  http://www.bleepingcomputer.com/tutorials/how-to-start-Windows-in-safe-mode/#Vista

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap the F8 key repeatedly until you are presented with the Boot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  Once in Safe Mode with network, download and run RKill.

  RKill does NOT remove the malware; It stops the Malware process that gives you a chance to remove it with your security programs.

  http://www.bleepingcomputer.com/download/rkill/

  Then, download, install, update and scan your system with the free version of Malwarebytes AntiMalware in Mode safe mode with networking:

  http://www.Malwarebytes.org/products/malwarebytes_free

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And also scan with the free version of SUPERAntiSpyware

  http://www.SUPERAntiSpyware.com/download.html

  SUPERAntiSpyware Free Edition is 100% free and will detect and remove thousands of Spyware, Adware, Malware, Trojans, KeyLoggers, Dialers, Hi-Jackers, and worms. SUPERAntiSpyware features many unique and powerful technologies and removes spyware threats that other applications fail to remove.

  SUPERAntiSpyware Free Edition does not include blocking in real time or scheduled scan.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  THS is a very good program to scan your system to remove adware, etc.:

  http://www.bleepingcomputer.com/download/adwcleaner/

  AdwCleaner is a program that finds and removes the Adware, toolbars, potentially unwanted programs (PUP) and browser hijackers from your computer.  Using AdwCleaner you can easily more of these types of programs for a better user experience on your computer delete and while browsing the web.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And just to be sure, nothing is lurking in the background:

  'TDSSKiller Rootkit Removal Utility download for free'

  http://USA.Kaspersky.com/downloads/TDSSKiller

  ABon the Defender being turned OFF

  With MSE installed Windows Defender is supposed to be disabled.

  MSE has been designed with its own version of Windows Defender under its own program.

  If the two were running, it would cause system conflicts.

  See you soon.

• Try to reinstall the printer and will not install due to not having Admin rights

  original title: Instalation printer

  Try to reinstall the printer and will not install due to not having Admin rights. I am the administrator,

  How can I continue?

  Thank you

  Right click on the printer software setup.exe, etc > run as admin.

  See you soon.

  Mick Murphy - Microsoft partner

• print job is stuck in the queue and will not erase

  I have a HP 4620.  I sent a print job to the computer via the network.  It will not be printed, so I tried to delete the job.  It is stuck on "deletion" and will not erase (it has been like this for days).  I tried the other options such as restart, pause etc. and it is just stuck say delete.  I restarted the computer and activated and on the printer, but can not do the work to remove.  So just now I can't print anything because new jobs will not be printed either; guess that they don't print until that first job is deleted.  Can I remove the new print jobs.  Someone at - it solution.

  Hello

  From the desktop, hold down the Windows key and press R.  In the run window, type services.msc and press to enter.  Scroll down to the print spooler service, right click and select Properties, then click the Stop button.  Now search for C:\Windows\System32\Spool\PRINTERS, then delete the work inside this folder - you may need to click a command prompt to get the authority to open the PRINTERS folder.

  Restart the computer and you should find that the documents have been deleted.

  Kind regards

  DP - K

• Printer is offline and will not print documents

  Printer is offline and will not print documents, the rocker switch "Printer offline" option is not available and it is constantly check on 'printer offline '.

  How can I fix this so I can print the necessary documents?

  Hello destiny.

  Welcome to the Microsoft community. I appreciate your efforts to resolve the issue. I will certainly help you with the problem you are experiencing.

  The description of the problem seems a little unclear and I wish I had a better understanding before you start working on it. I would be grateful if you could help me with more information.

  • Is the printer connected directly to the PC or it is on a network?
  • What is a printer wired or wireless?
  • What is the brand and model of the printer?

  Try the following and see if it helps.

  Method 1: Disable Antivirus

  If you have installed any third party such as antivirus or firewall security software, I would say you temporarily disable and check if it works.

  Disable the anti-virus software

   

  Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attack.

  Method 2: Update the drivers for your printer.

  For more information, see these links:

  Updated a hardware driver that is not working properly:
  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  Find and install printer drivers
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  
  Method 3: Restart the print spooler service.
  You must be logged on as administrator to perform these steps.
  a. open administrative tools by clicking the Start button, then Control Panel. In the search box, type administrative tools, and then click Administrative Tools.
  b. double-click on Services.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  c. right-click the print spooler service and then click Properties.
  d. on the general tab, next to startup type, make sure that automatic is selected.
  e. If the service is not already running, under Service status, click Start and then click OK.  If you are prompted for an administrator password or a confirmation,
  type the password or provide confirmation.

  If nothing works, then manually add the printer to the local port and check.

  Method 4: Manually add the printer to the local port.

  a. go to control panel and click on devices and printers.
  b. click Add a printer, and then select Add a local printer. Click on create a new port. The default value in the drop-down list is Local Port. Don't change that.
  c. click Next.
  A dialog box appears for you request that you enter a port name. Type the name of \\computer name\printer.
  d. type your user name and the name of the printer (name \\PC\printer)
  e. click ok and exit.

  See also:
  http://Windows.Microsoft.com/en-us/Windows7/share-a-printer

  http://Windows.Microsoft.com/en-us/Windows7/file-and-printer-sharing-frequently-asked-questions

  Hope this information was useful. Let us know the results once you have tried these methods. We will be happy to help you further.