OfficeJet 5610xi Vista no. Scan Options HP Print and Scan update failure doctor

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• HP Officejet Pro 8600 N911g can't always print and scan after turn on Mac from sleep

  Dear community:

  It's my printer:

  1. number and product name
  

  HP Officejet Pro 8600 N911g product name product model number product CM750A the serial number {private information deleted} ID Service 23022 Firmware Version CLP1CN1150CR Total number of pages 4187

  2 operating system installed (if applicable)
  Mac OS X 10.7.5

  3. error message (if any)
  

  After several problem that prevented me print I uninstalled all the HP software on my Mac OS X 10.7.5 laptop. I downloaded and installed: Officejet-Pro - 8600_v12.23.0.dmg after full I can print and scan. then I go home and put my laptop to sleep. After that I go back to work this morning I cannot print and scan again. HP utility impossible to connect to this printer because all of the information here (all fields) will appear as: unknown please help.

  4. all changes made to your system until the problem occurred
  Nothing. I just put my Mac to sleep and then back on.

  5. in the title of the topic, include a brief and accurate description of the problem and your product information (e.g., product name of your laptop, laptop computer, printer and other device, etc.)
  

  After several problem that prevented me print I uninstalled all the HP software on my Mac OS X 10.7.5 laptop. I downloaded and installed: Officejet-Pro - 8600_v12.23.0.dmg after full I can print and scan. then I go home and put my laptop to sleep. After that I go back to work this morning I cannot print and scan again. HP utility impossible to connect to this printer because all of the information here (all fields) will appear as: unknown please help.

  Is there someone out there who has an idea on how to solve this problem? Thank you in advance.

  Try scanning with picture Capture in your Applications folder.  Click the scanner on the left, click View details in the lower part to reveal a bunch of settings on the right side.

• OfficeJet Pro 8610: No desktop Windows 7 printing and Officejet Pro 8610

  I bought and installed a new 8610 Officejet Pro about a month ago.  My desktop computer is a unit of HP Windows 7.  The printer is wireless.

  Until a few days ago, everything worked fine, but now I can't print anything from my desktop computer.  Printing from my computer MacBook laptop works very well.  Printing from my iphone is fine.  Digitization of the desktop computer is fine.  Webprinting is fine.  The printer icon has a nice green checkmark in the devices folder.

  I ran printing HP and doctor Scan, which claims to solve a problem of port, but does not solve the problem.

  I use windows to troubleshoot the connection, claiming to make the printer available to my homegroup, but it does not solve the problem.

  I tried to change the security settings for the spooler.  Has not solved the problem.

  I can not manually stop and star the spooler via prompt back.  Said system 5, access denied error.

  It's maddening.  I got rid of my old printer (which must be printed from the office) so that I could have a capacity of wireless printing, and now I have the ability wireless, but impossible to print from my desktop.  Aaaaggghhhhhh!

  Hey @steplaw,

  Thanks for getting back to me on this subject. Now I'll have to charge you another Officejet driver on your product. Because the network connection is fine, and scanning is still fine, I do not think that the problem you are experiencing is connectivity or related software. This driver replacement, I'll have to charge you will work exactly the same way as the e-all-in-one printer driver Officejet Pro 8610. Therefore, you won't lose all the features by this fix. Please, try the following steps.

  Step 1: Clear the temporary files:

  1. Click on the Start menu
  2. In the box "search programs and files" located just above to start after you click on it, type %temp% , and then press enter on your keyboard
  3. When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.
  4. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.
  5. Close the Temp folder when it is empty
  6. Right-click the recycling bin on your desktop and select empty recycling bin

  Please proceed to the next step.

  Step 2: Load driver replacing:

  1. Please click hereto download the Officejet driver
  2. Once the download is complete, you can get a command prompt to run the download. If you see the prompt run, please let it run.
  3. An extraction should now take place. When the extraction is complete, an install window can jump open. Please close windows install everything. You do not want to run a facility.
  4. Then, click on the Start menu. In the box "search programs and files" type folder and press enter on your keyboard
  5. When the Temp folder opens, find the file 7z. Click this folder to open it. It should include files that say OJ860
  6. At the top of this file, you will see a file path bar. It may show something like "computer - disc Local C - users - AppData - Local - Temp - 7z... " Left click on the right side of this path to file on the top bar. The path should now highlight.
  7. Right click on the highlighted file path and select copy
  8. Close the Temp folder
  9. Click on the Start menu
  10. Select the devices and printers
  11. Right click on your HP Officejet 8610
  12. Left click on printer properties
  13. Left click on the Advanced tab
  14. Left-click on new driver
  15. When the new window opens driver hit please 'Next' until you see a list of manufacturers and Printers
  16. Click the "disk" button at the bottom right
  17. When the "install from disk" window opens, we simply right click on the file path bar and 'Paste' in the path to the copied file previously.
  18. Click OK
  19. When prompted choose the HP Officejet 8600 printer and click "Next" until the driver window add farm
  20. Under printer properties , select apply, but don't hit not OK
  21. Select the general tab
  22. Rename your printer in HP Officejet Pro 8610
  23. Click OK

  Now that the other pilot Officejet was responsible, please test print in order to confirm if the printing problem is resolved.

  Please let me know if the steps I have provided resolve your printing problem. Good luck!

• OfficeJet Pro 8620: Easy Scan download failure

  I just bought this new printer Officejet Pro 8620 and have successfully downloaded the software of the printer and all is good, however when it comes to Easy Scan is to stop the download and just hangs. I'm unable to scan.

  Can someone advise if there is a compatibility problem or some other problem that I have may be ready to address and also is there a solution to this problem?

  Jérôme

  Jérôme
  Hi @Pander,

• Cannot install the printer and windows update error 80070026

  Original title: Registry Editor not work cannot install the printer

  I have Vista the operating system on a Dell laptop with a Core 2 duo, map of Nivea.  Norton Antivirus now after it has started.

  Tried to install the dell printer after uninstalling all printers.   I scan my system using promp... sfc/scannow then I got windows results resource protection found corrupt files but was unable to fix some of the them.details are included in convertible bonds. Journal windir/logs/CBS/CBS.log
  for example:C:/windows/log/cbs/cbs.log

  I looked in the directory C find regedit.exe to rename, but was unable to find it.   I found these if this can help.

  Regedit.exe.4288.dmp
  Regedit.exe.3280.dmp
  Regedit.exe.2292.dmp

  I also got error or popup that without running windows Explorer and then restart it.   I can't install the printer as it pops up and I need to close the program.

  also receive error installer that it is already running
  install GUI is unresponsive

  error code 80070026 during the installation of windows updates.  I open without addons and updates are all to date.

  I'm sorry that there is so much information and error codes.  I think that all what concerns the corrupted files.   Can you help solve c drive please.

  Hello

  1. What is the serial number and model of the printer?
  2. What are the failed updates?
  3 have there been any changes made on the computer before the show?

  I suggest you try the steps to solve the problem with the installation of printer.

  Method 1:
  Run the Fixit and check if it helps.

  Hardware devices do not work or are not detected in Windows
  http://support.Microsoft.com/mats/hardware_device_problems/en-us

  For more information, see the links:
  Find and install printer drivers
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-and-install-printer-drivers
  Search for a printer, the manufacturer Web site
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website
  Add or remove a printer
  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

  I suggest you try the steps to fix the problem with Windows Update.

  Method 2:
  Put the computer in a clean boot state to see if there is a software conflict as the clean boot helps eliminate software conflicts.
  http://support.Microsoft.com/kb/929135

  Note: After completing the steps in the clean boot troubleshooting, follow step 7 link to return the computer to a Normal startup mode.

  Method 3:
  Temporarily disable the security software.
  http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software

  Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable the antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network at the time the anti-virus software is disabled, your computer is vulnerable to attacks.

  Method 4:
  You can also manually install updates (KB number) by downloading from the Microsoft Download Center.
  http://www.Microsoft.com/downloads/en/default.aspx

  For more information, please see the links.

  Problems with installing updates
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates
  You cannot install some programs or updates
  http://support.Microsoft.com/kb/822798

  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
  322756 (http://support.microsoft.com/kb/322756/)
  How to back up and restore the registry in Windows

  Warning: An upgrade on the spot is the final solution before you have to reinstall the operating system. Note that it takes as much time to do the upgrade as to reinstall the operating system. In addition, some of your custom Windows settings may be lost through this process

  Hope this information is useful.

• OfficeJet pro 8630 + is not centered copy - printing and scanning ok

  Older than two months Officejet Pro 8630 (> 400 pages) - copies of plate or charger are shifted to 3/8 of an inch on a side. Printing from computers or scanning is centered.

  FDP1CN1416AR firmware version

  Using tray 2 by default. Tray 1 is used for printing the envelopes.

  Thank you

  I found that turning on/stop margin shift and turning on the margins by default button a few times eventually set the output to the centered normal copy.

  If the settings are now to original (shift off and default on) the printer now copies centered. Must have been a burp of firmware. If that happens again once I try a hard reset to clean.

  Thanks anyway.

• HP Officejet Pro 6830: Problem with head of printing and error 0xc19a0020

  Tried on MS 8.1 64-bit and Mac OS.

  Having a problem with the printer.

  Constantly saying problem with printhead 0xc19a0020.

  Tried the troubleshooting suggestions, no results.

  I tried unplugging ink and placed back, even.

  Any suggestions? Should I replace the print head? Possible with warranty?

  Hi @Sergey_Burnos

  You will need to contact HP Support to obtain a replacement. Are you based in the United States? If so, please call 1-800-HP-invent (1-800-474-6836).

  Can you please let us know how you get on?

  Thanks, Ciara

  http://support.HP.com/us-en/document/c04839288

• WMC in Vista 32 bit premium new Hdd and netflix connection failure.

  OK I've never had this junk happen before, so I'm asking for help.

  I have win vista 32 bit home premium 4 GB of mem and a brand new 500 gb Hdd and WMC is not leting connect me to netflix.  What is the problem?  Everything else works fine.  The thing is to be a real P.I.A. on this topic too.  Telling me my network connection is down when I was using WMC to net stuff just before.  I have not logged into Netflix using my browser and even my PS3 no problem at all.  I used another computer and had no problems ether.  Where the question of what is the problem.  The only new thing is a new hard drive all software is EXACTLY the same as on my old Hdd.

  Hi Ghostwolf8,

  ·         What happens when you try to connect to Netflix?

  ·         You receive an error message?

  ·         What web browser do you use?

  ·         The problem happens with Netflix only?

  I suggest you to uninstall and reinstall Netflix as well as the silvery light and check if it helps.

  http://Silverlight.NET/

  Reference: http://support.microsoft.com/kb/972496

• Printing DCP color red problem - HP Officejet Pro 8500 Wireless All - in - One Printer, the 4th copy

  I have a HP HP Officejet Pro 8500 Wireless all-in-One Printer and try to print 75 copies of a program for our event. After the first 5-6 pages the RED in my program starts to turn magenta. I have new HP ink cartridges and print on HP Color Injet paper. I have renectly replaced the Black/Yellow Printhead (at least 6 months ago). At the beginning when I cleaned the printheads, I was able to print 2 or 3 pages showing my color RED. Then back to magenta. When I received the images of test after you have cleaned the print heads, they are all perfect, no lines.

  What happens and how can I solve this problem?

  Hi TM1997,

  Thanks for the reply!

  Given that the printer seems to work for a bit and then comes back to the same question, it must be a problem with the printhead (Cyan/Magenta one) or the ink lines that go from the cartridges to print heads. First of all, I would suggest that you check the warranty date on your printhead C/M. If it is under warranty contact HP Technical Support in your area and inquire about a replacement, but if not, it's you if you want to replace the print head, printer service, or look into an upgrade.

  Have a great weekend!

• printer and files of the device will not control panel open

  I have problems with a HP Officejet 5600 307N.  Unable to get printer and folder of device to load from Control Panel.  Any suggestions?

  Open the command prompt

  type in
  net stop spooler and press enter
  then type in
  net start spooler and press enter
  Then, go to the Printers and devices folder.

• Fill out and return to zero problems with Deskjet 3052 has printer and cartridge 61xl black

  Yesterday, my new 61xl OEM black cartridge ran out of ink. I had it only for a few weeks, but this cartridge made of course go fast (faster than the startup cartridges, I swear!). This is a printer at home that is used only by me for personal use.  I wonder how much ink was in it when I bought it. Of course, they don't disclose the ml on the packaging more... how convenient for them, huh?

  In any case, I decided to fill up again. It was my first attempt for this printer and a total failure. I did some research. I used 2 other cartridges to fool the technology of memory without result. Online instructions for which parts of contact on the Strip are either nonexistent for this cartridge or are as clear as mud so I couldn't try it again... This is where it would have been a picture is worth a thousand words.

  It would be a very good alignment page printing. So I think it was successful. But when I tried to print or copy something, it would print the upper part and act like it ran out of ink down. The same thing with trying to clean the print heads. He will start the black stripe and stop about two thirds of the way through. There was less black to have with each successive cleaning, I've tried. If I started on the first cleaning would have the same generous amount of black ink, but decrease as before. I was losing the ink in my brand new color cartridge so I stop messing with it.

  I received errors to gogo (not OEM! False! The sky is falling!). The ink is obviously coming out of the cartridge, so it's not the problem. All I know is that I have a good full of the same black refill ink oem cartridge that I use in HP cartridges for years.

  I don't really like what is happening to this piece of crap cheapo printer so I am not interested to hear how HP has my best interests at heart. What about someone gullible. If I mess up with cheapo ink, then what? And counterfeiting BS is a bogus excuse too.

  Yesterday I had to go out and buy a new cartridge. So today, I found a printer as I used to have (1315) for $20 on Craig's list. Heck, I have tons of cartridges 56, 57 and 58 for this baby and you can charge for this printer throughout the day. I not picking that up next week but then if someone knows how to bypass attempts to be GREEN with this printer and cartridges, of course I understand the help. Maybe who contacts on tape cartridge? Or the head of which HP exec throw this printer to? I'm open to suggestions. Otherwise, the next cartridge runs out in this waste of time and money, it just goes straight to a landfill where it belongs so it won't be wasting someone else's time or money. Thank you!

  It seems that you have introduced an air bubble in the cartridge drain pipe, resulting in starvation of ink you print.

  Pageyield of HP's site lists the 61xl 8.5 ml cartridge.

• HP Officejet Pro 8600 Plus: printing and scanning option is not presented when one clicks on destop icon for HP printer

  When I click on the HP printer on the desktop icon, it does not open the usual window for all functions of the printer.  I just get a notification asking if I want to leave the program to make changes to my pc.  Also, when I click on the option of printing a pdf document, the print window that opens only allows me to "Save" the document not printi TI (the 'save' button is substituted for the 'print' button).  Can I save the document and print then after I opened from my windowssaved file, if the printer is working and will analyze in the screen of the printer associated with the.  This is done via the wireless connection, so it works.

  Hello

  Try following the steps listed below and check if it can help, the steps for Windows 8 is also applicable for Windows 10:

  http://support.HP.com/in-en/document/c03640384

  If this does not help, try following the "printer software installation & screen opens instead of HP printer Assistant" section below:

  http://support.HP.com/us-en/product/HP-OfficeJet-4630-e-all-in-one-printer-series/5305049/model/5305050/document/c04714314/

  About the "print" button, I guess that's not related wit the real software problem:

  Google chrome opens the print dialog box, and then press the button change.
  Select your printer from the list instead of the default save as PDF option and try to print again.

  Shlomi

• Why my HP Officejet 4500 says "no scan option?

  Why my HP Officejet 4500 says "no scan option? It allows to analyze PDFs til yesterday.  Does not help to solve the problems.

  Hey LukesP,

  I understand that you get no scan option on your HP Officejet 4500.

  If you follow this link, download and install printing HP and doctor Scan. It will solve your problem.

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?cc=us & LC = on & JumpID = ex_r4155/HHO/IPG/ccdoc/printer_diag / & softwareitem = MP-123407-2

  I hope this helps.

  Thank you

• OfficeJet Pro L7580 - 'no Scan Options '.

  I have an Officejet Pro L7580 - I just started getting the 'Scan Options no' when I try to use the scan on the Panel button.  Also, I can not open the HP Solutuion Center software to scan from computer.  I tried the HP cat help... worthless and uninstalled and reinstalled 3 x no luck!  Help!  Print and copy of work... but no scanning! Thanks Bob

  I tried all these people... my problem is supposed to be up to the next level at HP and they call me when they find a solution... no more waiting... I'm at $ 300 for the all-in-one with piss poor supported.  I'll buy a Kodak all-in-one and I will never buy another HP product as long as I live!  That's a promise!  Thanks to all who responded... I'm just tired of dealing with this!

• Officejet 6310 says 'No. Scan Options' and there is no SUN

  I have an Officejet 6310xi connected by USB to my Dell computer. I use Windows XP (with Service Pack 3).

  I downloaded the base (no software) on the site of hp drivers. I can print and copy on the officejet. When I try to scan it says "no Scan Options". The digital imaging monitor is not visible in the system tray. If I run msconfig the SUN is not in the start menu, either.

  When I run the Scan Diagnostic Utility V 1.5, it detects problems with PML service, registry Mismatch and HP Digital Imaging Monitor.

  When I run "Difficulty", it can't find C:\Program HP Imaging\bin\hpqtra08.exe. There is no file by that name (hpqtra08.exe) on this computer.

  While I had the CD with all the software and drivers, it is not at this place. Should I order another CD or is there an alternative? I don't have Norton 360 running and I understand reading this could affect the download drivers, but I'm not enough common sense to know how to temporarily disable firewalls, etc. That is why the CD solution is attractive for me. Needless to say, a free solution would be even better! Thanks for any help.

  You have downloaded only the basic drivers, I think that you will need to download the full functionality so & drivers for scanning to work

  with the link below:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-42045-1&LC=en&DLC=en&cc=us&lang=en&OS=228&product=1119598

  Hope it will work...